ibis Ambassador Busan City Centre

It is nice hotel guaranteed excellent money value. it is 3stars hotel located in about 10 minute walk distance from Pusan downtown. You can walk either on the ground and underground shopping mall as there is no concern rain on the way. Hotel staffs are well trained and skilled, kind. Breakfast is good enough than compare with how much you paid.

We stayed at Ibis Ambassador in Busan for three nights last April and had a wonderful experience. The rooms were spacious, clean, and well-maintained. The staff were friendly. The hotel’s prime location was a highlight, conveniently close to one of our day tour pick-up points. We highly recommend Ibis Ambassador for a stress-free holiday with an ideal location in Busan!

Decent hotel, everything as you'd expect from the Ibis brand. Very close to metro which is helpful. Moderate sized rooms. Everything a little dated but still doing the job. Coin operated laundry available. Luggage storage and decent wifi on offer. Nothing extravagant but does the job for the price point.

ibis Ambassador Busan City Centre is a budget option hotel located smack dab in central Busan. They’ve experienced renovations in the past 2 years which focused solely on minimizing the customers’ enjoyment. The rooms are tiny. Even for a South Korean hotel, I was surprised at how absolutely crammed in our bathroom was, and even the amenities like the tv are hilariously small. The location is alright. The proximity to restaurants, bars, shopping, and even a wet market are hard to beat. But beware, there’s lots of trash on the sidewalk immediately outside the hotel, as the immediate surroundings are seedier. We paid extra for the breakfast buffet, which I absolutely do not recommend. Quality of the buffet has been significantly reduced since our previous stay, so there won’t be much to eat, the quality of the food featured is much lower, and the buffet staff are undermanned for your service. Save your money. Overall, I would not recommend this hotel unless it’s an absolutely great deal and you don’t plan on spending much time in your hotel room.

1. Customer service was below average. Jerry wasn't helpful towards to us when we have problem tapping the room card in lift to go to our room floor and other enquiries on surrounding shops around the hotel. 2. No basic toiletries provided in the rooms. 3. However we commend the cleaners who cleaned our rooms. It was done very diligently.

The service we experienced at Ibis Ambassador Busan City Centre was good, which exceeded my expectations for a 3-star hotel. There was a queue during our check-in as one of the guests was holding up the line with some issues. Upon seeing the situation, another staff quickly popped out from behind the reception and invited the guest to the other counter so the check-in line could move. Throughout her interaction with the guest, I witnessed the staff being patient and providing some solutions to the problem (I only heard something that had to do with printing an email). He also recognised my friend's ACCOR status and took the time to explain how to redeem our welcome drink. The staff we interacted with during our short stay at the hotel were welcoming and always had smiles on their faces.||Deluxe Room is Ibis Ambassador Busan City Centre's largest rooms, occupying 30㎡ of real estate. Although the Deluxe Room did not scream of luxury but functionality, it comfortable and clean. The entryway has simple furnishings, with a full-length mirror on the wall opposite the bathroom entrance.||The white tiled bathroom was not luxurious but functional. The standalone sink is positioned in one corner of the bathroom, with a large mirror placed above it. The bathroom is mainly illuminated by the pair of wall lights mounted on the sides of the mirror, which, surprisingly, were bright enough to light up the bathroom. Bathroom amenities such as dental kits, shavers and facial pads are not provided. Sitting between the sink and the bathroom entrance is the toilet bowl, where I was surprised to find a Japanese-style bidet toilet fitted. The walk-in shower occupies most of the space in the bathroom, opposite the sink and by the entrance. The space afforded by the walk-in shower, which is only fitted with a regular shower head, was excellent. ||A single-seat armchair and a small coffee table next to the full-length mirror in the entryway mark the beginning of the sleeping area. This beige coloured leather armchair provides the Deluxe Room's occupants with an alternate place to sit other than the couch in the other corner of the room. The wardrobe is placed a little further into the room from the armchair, occupying the space at the corner of the room. The wardrobe facing the room next to the coffee table is meant to be a utility wardrobe. Designed with four tiered shelves, where we found the in-room safe, mini bar facilities and minifridge. The other wardrobe, facing the side of the first wardrobe, is fitted with a hanging rack. ||The work desk extends from the wardrobe to the TV cabinet and is placed in front of a window. The long, narrow work desk provides sufficient space for some work. There is also a power outlet fitted on the work desk to keep laptops juiced up. Along the wall, next to the work desk, sits the TV cabinet. Placed facing the king bed, we found entertainment on the TV is limited to mostly local Korean channels, with a handful of English channels. A red leather couch took up the rest of the space along the wall next to the TV cabinet. The king bed sits opposite the TV, flush to the wall. I found the sleeping quality on the king bed to be surprisingly good. Despite the mattress being a little thin and the pillows not being as firm or fluffy as I preferred. A couple of bedside tables are mounted onto the headboard on both sides of the bed. I found these bedside tables to be a little small, and they only had space to hold our mobile phones. Only one of these two bedside tables has a power outlet underneath.

The hotel is well-located, but in urgent need of renovations. While the location is convenient and central, the hotel itself is quite dated. Many of the appliances, room decor, bathroom fixtures, and overall facilities show significant wear and tear. A major renovation is clearly needed to bring the property up to modern standards.

The hotel has a good location. Close to a metro station and a few shopping malls.|Room is sufficient for ibis sizes. Also the breakfast was reasonable for an ibis hotel, but unfortunately the time for breakfast is on the short side, from 07:00 to 09:30.|A plus is that there is a coin laundry. Only it is a pity that there is only 1 washing machine and 1 dryer.