ibis Basel Bahnhof

Very basic hotel with very basic rooms. Bed topper kept slipping off the bed and no safe/fridge/kettle etc. Staff were lovely and helpful though and lent me a kettle to use. Quite close to basel station which was perfect as it was a base to travel to other places. Tram stops right outside which takes you into basel old town etc.

Was based at this hotel for approx 1.5 weeks with a group for work. While the rooms aren’t the biggest, they’re very clean and well laid out. Overriding comment is that the staff are exceptional; they went out of their way to help with early check ins/late check outs, the storing of baggage and general assistance for a large group of travellers.

We had a very nice stay in Basel. The Ibis Hotel is within easy walking distance from the SBB rail station and the cost was low for that area. The room was basic, clean, and well furnished, and the breakfast was tasty and offered many choices. The best part for us was that we had requested extra pillows in the room (medical reasons), and the very pleasant desk clerk saw that note when we checked in, and asked us how many we would like. She even offered to bring them up to the room for us. We have made that special request often, but this was actually the first chain hotel that has acted on it. Excellent service. Highly recommended.

Two stars only because of the good location, that's all. At least the sheets are clean. When I checked in, I mentioned the bathroom was dirty, and reception quickly and politely sent a housekeeper. These are the photos after the cleaning, at my request. Unfortunately, they're just taking their money. Dear Ibis, there are only 2 towels. Should I wipe my butt and face with one towel? Best regards. Goodbye

Good stay. Location good. Rooms are a good size compared to most Ibis hotels. Did have trouble with several scam calls about our booking before arrival threatening cancellation. This issue needs to be addressed.

We came to Ibis because we missed our train due to delays; two very disappointed girls who were not knowing what to do next. The receptionist at the nightshift was amazing; he helped is so well and made us feel super welcome! Eventhough we could see had multiple jobs to do over the night, he took all the time to help us and made us feel like nothing was ‘too much to ask’. He literally changed our mood completely and we are very greatfull for that. Thank you very much!!

This hotel is a few minutes walk from the train station and around 15-20min walked to the old town. Rooms were standard Ibis, clean and basic. Our room was quiet. The reception staff were friendly.

I've been using this hotel when i visit Basel for years, always good value with quiet rooms even when you are opposite the tramlines. Reception staff were very friendly and I enjoyed the breakfast range.