ibis Berlin City Süd

We booked a room for three people, but when we arrived, the sofa bed in the room didn’t come with any bedding, pillows, or blankets. We had to ask the housekeeping staff, who only brought us a sheet, and then we had to contact the reception to finally get the rest of the bedding. It seems reasonable that if a room is booked for three guests, it should be prepared accordingly. Additionally, the sofa bed was very uncomfortable, and honestly, I don’t think it’s suitable to be considered an extra bed. The room key cards kept stopping working, forcing us to go down to the lobby repeatedly to get them fixed. The neighborhood itself was unpleasant, and as young women, we did not feel safe there at all. Although the hotel is very close to the subway, it is definitely not a nice area, and there is nothing to do nearby. There was no air conditioning in the room during very hot days, making the room stuffy and uncomfortable. The only cooling was a ceiling fan. The staff was generally polite, which is the only positive aspect I can mention about this hotel. I would not recommend staying here. It’s better to pay a little extra and stay somewhere nicer and more

Fairly good stay. Staff and service was pretty good. Location a bit far for my liking and definitely not in the nicest of places (still pretty safe even if it doesn’t look like it). Everything works, looks and smells like it’s at least 30 years old, there’s a very faint aroma to cigarettes. You have to ask for room service at the counter but the staff was very nice and attentive. Some cobwebs and not so clean corners around the room. The room got waaaaay too warm at nights even though outside was fairly cold. You get what you pay for.

I'd put this place at about 3.5 stars but I'll round it up here. The service from all the receptionists I spoke to was stellar, so thanks to all of you. The room itself was reasonably comfortable, although warm as it is not air conditioned and it ended up being one of the hottest days of the year! The hotel is not in a particularly nice part of Berlin, and we were shouted at by an angry (presumably drunk) person as soon as we parked outside. Something about Deutschland, I don't have a clue 😂 The room was reasonably clean, though there were a lot of places with standing dust. The cleaning was also inconsistent, with only some of the three beds in the room having their sheets changed each day (all three were being used.)

Dear Sir/ Madam, I wish to send my review regarding the stay at Ibis Hotel Berlin City Süd during the above dates in Room number 54. 1. There was no basic equipments like other hotels provide at same cost, for example a small Refrigerator or a basic hot water for tea or coffee. 2. Curtains could not be closed completely to cut the incoming sunlight for a better sleep. 3. Toilet seat was not deeply cleaned, could see stains inside. Bathroom outlet and sink outlets are partly blocked, because of which water was getting clogged. Plus there is a big gap between the bathroom door and border of the floor. 4. One of the towel was torn at multiple places. 5. And the worst, we found two small cockroaches in the room. I do not wish to post this review publicly, hence the Email. I hope the points help you to better the services for the future customers. Thanks and regards Swapnil W.

Sadly when we were looking for an affordable place to book, we didn't know the hotel was located literally in the gang / unsafe neighborhood. The staff are pretty nice and helpful, we showed up with one extra guest without planning and they perfectly accommodated us in a 3 bedroom room instead of 2. However this is not a 3 star hotel, more like a 2 star. The rooms are pretty alright, but the sheets are made from synthetic material that makes you sweat. The toilets are not as clean as they can be. And there is literally no dishes in the room, no cutlery, no cups, whatever you want you have to keep going to the reception. And no kettle either so tea water also depends on the reception. Ibis is pretty ok but I would steer clear of this location Ps: everything is so far away. Supermarkets etc. everything needs you to get on the ubahn

There is no air conditioning in the room. However it was not warm and we could enjoy the stay there. The staff were very helpful and friendly. The location is a bit outside the City Centre.

I like this place: clean, comfortable, very friendly staff. The breakfast bar is rich with choices, the food is delicious 😋 The hotel is close to subway and it was easy to travel from there. I would definitely recommend this place! 💖

The walls are so thin that you can hear people in the other room turn around in their beds. On my floor I heard a baby crying, heavy snoring and alarms ringing continuously from 5:30am. Did not sleep more than an hour. Altough it was middle of winter, rooms were hot. Breakfast was okay-ish. Personell was kind