Djordje D.
Google
The hotel is large and spacious, with a cozy and clean interior and a pleasant atmosphere. The location is excellent – you can easily walk to the airport, which is very convenient. In terms of value for money, it’s hard to find anything better.
However, there are a few areas for improvement:
1. Parking – on-site parking over booked and full for 35$ per night . When I asked the reception what to do, I didn’t get a clear answer. They told me that parking was only available at the hotel or at Burger King (with a risk of getting a fine). In reality, there is free parking just 500 meters away around King Street, but no one mentioned this.
2. Housekeeping – I stayed for two nights in, but there was no cleaning service between the first and second day, and I wasn’t informed about this. As a result, I had to use the same towels, which is not ideal. If daily cleaning isn’t provided, guests should be informed in advance.
3. Status guest benefit – as a Silver member, I received a voucher for a free drink. When I tried to use it for a coffee, I was told I needed to pay an extra $3.50. This seems odd and goes against the idea of a “free drink.”
Overall, the hotel is good, but with better communication and service at the reception, it could be excellent.