ibis budget Warszawa West Station

Overall, we were satisfied with the service at the hotel. Even though we arrived quite late, the check-in was quick and smooth. Breakfast was good, and when we noticed there was no hairdryer in the room, one was promptly brought to us within about half an hour. The reason I’m giving 4 stars instead of 5 is that the room was quite small, there was only one towel per person, and it wasn’t very warm. Still, we had a pleasant stay.

This hotel has already seen better days, but it is still a reasonable alternative if one can get a special offer at Accor website. Expect wall patches, poorly finished repairs, worn-out mattresses as a norm. No heating in the room was by far the biggest nuisance. There's only a continuous, virtually non adjustable, cold air flow that is typical in Ibis hotels. We tried to change rooms, but they're all the same. Location is somewhat good for the airport (by train) but not for the old town.

The location is not so bad. you are rather close to the airport and have good connections. it is not an expensive hotel. you also have a pot of parking. ||small rooms, small shower, average staff with 1-2 people in the reception not speaking English and the room heating system not working properly.

The location is prefect If u travel by flixbus n in west station.  We got a small but quiet room, so far quite good, you can ask for the hairdryer in the reception.  A bit far away to go the city center, need to catch the taxi or bus

I am willing to share my experience of staying at your hotel. I came to Warsaw this time for a business trip and initially booked a two-night stay through Trip.com. After checking in, I found the room basically met my needs and was clean and tidy, so I made an additional two-night reservation through your official website, with a total stay of four nights. The hotel’s location is acceptable and its hardware facilities are fairly good, but the overall stay experience was extremely poor. It is worth pointing out that the room rate I booked through Trip.com was nearly 50 Zloty higher per night than the rate directly booked on your official website. This price difference made me feel deceived and quite uncomfortable. The room service, restaurant service and front desk service of your hotel were all highly unprofessional: the staff were indifferent in attitude, and their English proficiency and usage rate were extremely low, which was far from meeting the standards for receiving international travelers. In addition, there was no refrigerator in the room, which caused great inconvenience to me. The milk, ham, various vegetables and fruits I purchased could not be properly preserved. Coupled with the excessively high temperature in the room, the food was prone to spoilage. More importantly, I am a diabetic and my daily medications need to be stored in a refrigerated environment. The lack of a refrigerator directly prevented me from properly preserving my drugs, which made me feel very uneasy. Furthermore, after I paid the accommodation fee, I requested an invoice on the spot but was turned down. The front desk staff informed me that I had to come back the next day to collect it. Helplessly, I had to make a special trip to the front desk the following day to get the invoice. Providing an invoice immediately after payment is a basic service standard. This unnecessary trip not only wasted my time but also greatly increased my discomfort as a guest, fully reflecting the inefficiency and low-grade quality of your hotel's service. What was particularly dissatisfying was the door-knocking manner of the housekeeping staff — the knocks were hasty and loud, completely impolite, as if forcing their way in, which made me feel uncomfortable. As service staff, they should remind guests in a gentle and polite way rather than being so rude. In summary, I am extremely dissatisfied with this stay experience and will never recommend your hotel to my friends.

If you want to stay in the WORST hotel ever, search no further. The management of Ibis hotels literally doesn't care if their client dies. They refused to put my medication, on which my life depends, in a proper fridge. Ibis hotel policy is to NOT help people with medical needs, and they obey this policy diligently. I booked a room for one night, February 14-15, 2026. I need to travel to Ukraine, and the trip takes two full days. I need to stay in a hotel in the middle of the trip, because even a good thermos can not keep my insulin cold for a long time (even with refrigerant bags inside the thermos). I need to stay the night, put the thermos in a proper fridge (stable temperature around 4°C) and my small refrigerant bags in a freezer, so that they can keep the insulin cold during the second day of travel. Note: the insulin I need is NOT available in Ukraine. I regularly travel to Ukraine, and always ask at hotels to store my insulin in a proper fridge. No, the temperature in mini fridges is not low enough and is not stable enough. Every single time a person at the reception helped me. But not at Ibis hotel! After an exhausting day on the road, I tried to explain for one hour that if this insulin spoils, I die. The receptionists said the hotel policy doesn't allow to store medication in their fridges. I insisted that they call their manager, they did, then repeated the same thing. They also kept repeating that it's a one-star hotel and what did I expect. I expected them to be human. It was 20:30, I arrived just two hours before this whole conversation. I asked the receptionist: "If I find another hotel that can help me, can I get a refund?" — "Talk to the manager in the morning" — "In the morning my insulin will already be spoiled". They call the manager, the manager says no, no refund. I check other hotels, cannot find anything cheaper than 120 EUR at such a short notice, and I simply cannot afford that, considering that I'd also lose 70 EUR at Ibis budget. I have to work for 6 hours to earn those 70 EUR. So I stayed at Ibis Budget that night. Luckily it was -6 outside. I found a solution: put my refrigerant bags outside, then back in the thermos for a bit, then outside again, then back in the thermos. The mini fridge they gave me at the reception was totally useless: my thermos did not fit into it, and without the thermos the insulin would spoil for sure. I did not sleep the night and had to travel anyway the next day. By the way, the room was dirty, and dusty, and very uncomfortable (especially the shower and the bed). And the food was awful. And for 70 EUR they could not provide me with single-use slippers that cost cents. But I wouldn't care that much about all this if my insulin was safe. Info for those who don't know: once insulin gets warm (above 8°C), it can only be used for 4 weeks after that, then it's completely spoiled. Also if you freeze it - it spoils immediately. I never know for how long I will need to stay in Ukraine, and rely fully on the supplies that I take with me. I wish to the managers of Ibis hotels Warsaw to never have a chronic disease in which you die in a few hours without your medication. I wish for them to never have a necessity to travel to a war zone with medication that has to be kept cold, and that is not available in a war zone. I will, of course, never again stay at Ibis hotels.

The location of the hotel was extremely disappointing. The entire area around the hotel was under construction, and there was no proper pathway for guests to walk through. My shoes got muddy every time I entered or left the building. The room itself had almost no amenities. There was no minibar, no slippers, and even the bathroom lacked basic items like proper shampoo and soap. Overall, it felt very poorly equipped. The worst part was the room door. It kept getting stuck, and we had to go to the lobby four times to replace the key card. In the end, they told us that we simply needed to push the door harder. Eventually, it became clear that the door was actually broken and would only open with force, not with the card as it should. Overall, it was a very unpleasant experience, and I would never recommend this hotel to anyone.

They have many rooms. Rooms are small and enough for 1 night only. They have ample parking space. Staff was professional. They have huge breakfast space and kitchen for dine in. Near to West Station. Near to Blue city mall. Very close to bus stop. A little market for groceries nearby. Bangol kebab halal food is also very near.