ibis Lausanne Centre

On the plus side: As always excellent location, right next to core bus hub, and close to metro & Lausanne shopping & old town area. Fully renovated, modern design Ibis rooms, super-friendly and efficient staff (incl. the trainee). Breakfast room nice, limited selection but what is available is of high quality, incl. real good coffee machines with freshly ground coffee. Bathroom format was, and continues to be highly efficient - good showers, great lightning, well designed to make most of space. Quiet rooms, good blind-out curtains. Regular, and sufficient hangers. Cofortable chair and desk. ||But one real downer: MUCH too warm room, with sealed windows: impossible to sleep with the provided thick duvets. In winter, AC seems switched to heating. This really impacted negatively my sleep, and stay. Matress quality itself is just OK - for many this will feel hard.

Pros: Secure parking under the hotel. Friendly staff (Stefan especially). Absolutely perfect cleanliness – we didn’t find a single flaw. Free table football in the lobby. Very tasty breakfasts. High-quality Wi-Fi in the room. Possibility to connect an HDMI cable to the TV, so we could watch our movies from the laptop. Excellent location in the city centre. Cons: No vegetables for breakfast. We had room with French window through which passers-by on the sidewalk could see into our room (and they did). Probably for safety reasons, this window is permanently locked, so we couldn’t let in fresh air. Overall: Apart from these small drawbacks, our overall impression was excellent – the hotel is above standard compared to other Ibis hotels, hence the 5*.

Stayed 4 nights for a short break in August. Hotel is very correct, strong 3 stars. Reception staff is very friendly and helpful. Room is clean. Breakfast is correct. You will find all what is needed for a full morning meal. Mini croissants et pains au chocolate sont absolument délicieux! And restaurant staff is also nice. In general, very good stay in the city, friendy people around.

We booked a room for a family of four but were given an Accessible room with shower designed for those with access needs but not well designed for anyone else. The shower room was water damaged and in need of repair. 2 proper beds, 1 sofa bed and 1 camp bed. Bed linen was ripped on the beds and not replaced over 3 cleans. No additional pillows or linen provided. No in room tea/coffee. We highlighted fact that ventilation system didn’t work as room got warm with 4 people occupying (even when cold outside) but this was ignored. Poor for hotel charging 180-310 CHF a night per room. Spend that money elsewhere to get much better.

Hotel staff was very helpful and friendly. I specially would like to comment about Stefan, who was always very professional and helpful. His kind attitude and reception services were amazing. He explained and made things very easy. Always available at reception and guides all guests in highly professional way. You will be lucky if you find him around!!

The rooms, the location and especially the service in this hotel was awesome. Special thanks to the staff and especially Didier who was always very nice and his smile made our mornings fantastic.

I had a wonderful check-in experience! Both Gose and Stephan were incredibly welcoming and helpful, making the whole process smooth and pleasant. They went out of their way to ensure everything was perfect for my stay. Thank you for the excellent service—it truly set the tone for a great visit.

Great value option in a great location in central Lausanne - we stayed for 4 nights in late June. Close links to the metro and modern comfortable rooms with a good bathroom and easy to use air conditioning (it was 30 Celsius outside and our room was really cool and had great ventilation throughout our stay). Cheaper than many other options nearby and yet we didn’t feel like this hotel sacrificed any of the service. Really pleased with our stay and would return! 😊