ibis Lausanne Centre

Hotel staff was very helpful and friendly. I specially would like to comment about Stefan, who was always very professional and helpful. His kind attitude and reception services were amazing. He explained and made things very easy. Always available at reception and guides all guests in highly professional way. You will be lucky if you find him around!!

We were a family of 3 sharing a room. Beddings was rather uncomfortable and the room does not have any fridge or coffee/tea facilities. Staff behavior is professional but in quite a mechanical way. Many seem bored to be working there. Not really helpful for basic tasks. Breakfast was ok but labels for food were all over the place and unreliable, making it impossible to choose food according to dietary restrictions.

Great value option in a great location in central Lausanne - we stayed for 4 nights in late June. Close links to the metro and modern comfortable rooms with a good bathroom and easy to use air conditioning (it was 30 Celsius outside and our room was really cool and had great ventilation throughout our stay). Cheaper than many other options nearby and yet we didn’t feel like this hotel sacrificed any of the service. Really pleased with our stay and would return! 😊

We had two rooms for my family, it would have been better if they were next to each other for peace of mind, as one was across the corridor. In our room the exterior sun blind was broken and permanently closed which made the room a little dark. We also returned to the room one day to the smell of weed, probably drifted in from another room via air con. My sons' room smelt of cigarettes when we first arrived, the shower tray was blocked and overflowed all over the bathroom floor and the main lightbulb needed replacing which you fixed. These things are avoidable and should be checked before stays. One of the two hotel lifts was permanently out of operation for the duration of our 3 night stay, sadly the other lift wasn't adequate for the size of the hotel and we frequently had to take the stairs to the top floor to avoid big waits. The hotel is in a great central location, good in the daytime, but wasn't in the best part of town at night with large gatherings of outdoor drinking etc. nearby. But fine if you weren't with a family. I'd perhaps go closer to the lake next time. Good staff at the hotel, friendly and helpful.

I would like to sincerely thank and appreciate the receptionist Aicha for her excellent service during my stay at ibis Lausanne Centre. Her warm welcome, professionalism, and helpful attitude made my experience truly pleasant. She is a great asset to the hotel team!

Last minute booking on the app. Reasonably priced. Room was clean and comfortable. We were on the top floor which was quiet and well presented. It wasn’t too hot outside but we put the aircon on as room was warm but not sure it worked that well. Unable to open windows. Bathroom / shower was hot. Had breakfast which was plentiful and had good options including a hot version but mainly continental.

Only let down was that it was central heating. It was insanely warm in the rooms and now way to change the temperature or ventilate. Other then that, absolutely lovely. The people are fantastic, quite central, walking distance to the main drag, clean, and a great place to stay.

The rooms are modern, clean and pleasant. we didn't take breakfast, we don't know. underground parking is convenient. soundproofing is good. BUT! there is nothing to breathe in the rooms, ventilation doesn't work and the air conditioner makes only noise, the windows don't open as intended! do something about this, we barely spent 4 nights, as if in sugar, even though it's +6 degrees outside!