Douglas Alexander Cordeiro
Google
Overall, my stay at the hotel had its ups and downs.
Pros: The hotel's location is excellent. It offers great access to local attractions and amenities, making it very convenient for exploring the area. Additionally, the price was quite reasonable for what was offered, providing good value for money.
Cons: On the other hand, the reception staff's service was disappointing. There was a noticeable lack of flexibility regarding early check-in, with absolutely no room for negotiation, which was frustrating. Another significant drawback was the baggage storage system for pre-check-in hours. Guests are directed to store their luggage in a garage area that lacks an elevator, making it very inconvenient to transport bags, especially heavier ones, up to the main lobby or rooms.
Conclusion: While the good location and reasonable price are valuable selling points, the issues with the reception's rigidity and the inconvenient baggage storage significantly impacted my overall experience. Improvements in these areas would greatly enhance guest satisfaction.