ibis Medellin

The bathroom was a disaster, the water would not go down in the toilet. You could hear people from the other rooms, the TV was not a smart, the room was too small, the closet was super uncomfortable to hang clothes. Very poor service, the front desk was nice but I would not stay at this hotel again, plus the men's room in the cafeteria was not working so we had to share with women and that is uncomfortable for them.

Helpful front desk team fluent in English. Rooms are small and basic with excellent shower and cleanliness. Some ongoing hotel renovations to the lobby. We enjoyed the breakfast buffet and the convenient location.

I really enjoyed my stay. I asked for a quiet room which I was provided. The room and hotel are very clean. A few suggestions. Please install water filters for drinking water on every floor. I find that the lights being installed in hotels are much too bright. I'm a designer and in our design concept we always create calm spaces by considering light. The super bright white light that is in the lobby (a type of hanging wrapped cord) would be much more soothing and welcoming in a warm golden light. Also the lights in the room are much too bright. I never turned on the overhead bathroom light because it was like a surgical room, also the lights on either side of the mirror were too bright so I barely turned them on unless I needed to. The other option would be to have a switch that allows you to choose the colour temperature of the light as some lights that are sold give you this option. Meaning that people who prefer bright white light could choose that and those that prefer soft golden light could adjust the switch to choose that option. I found the music in the lobby too loud. It's nice to have quiet at night when you are arriving to the hotel after a long flight and are exhausted or going down to get filtered water. I'm not sure why everywhere in the world people feel you have to have music and also loud music. The cleaning lady was spraying a perfumed chemical spray onto the carpet in the hallways. This smell seeped into my room. Many people have bad allergies (including me) to chemical fragrances. Please consider switching the scent to an all natural mint or other gentle essential oil. For those who are sensitive to light, sound and smells, it's nice to consider a more calming and natural design concept (golden lights that are not harsh on the eyes, smells that are organic, quiet music and periods of no music to eliminate constant stimulation). Overall, the service was very good, it was a reasonable price and I did enjoy my stay. I do recommend. Thanks Ibis!

Good stay, but it does not room service. For me it´s very important. The rest of my stay was good

Clean and comfortable basic accommodations. Small but adequate room. No refrigerator, microwave oven, or coffee machine; these would enhance its appeal.

The hotel is perfectly located for you to be close to the start and finish of the race and also from the Feria place. However with such location, tends to get crowded.

I could not sleep at all during my stay. The mattress was very old, sagging from the weight of people after so many years of use, and it smelled damp. The sheets were also stained, dirty and made of the worst possible material. It's very sad that this happens in a hotel of Ibis's caliber. When I told the staff at the reception, they lagh at me.

Excellent location is pretty good by Parques del Rio. Extremely convenience. Room are extremely small but confortable. Parking available free of charge, breakfast was included in the price I paid. The staff are ok, as Colombian & US Citizen they reject my tax exception without a valid reason since I travel a lot worldwide and always get no tax. However, the hotel experience was great.