ibis Mumbai Airport

We stayed one night at the Ibis before connecting to an onward flight the next day. We arrived at the International terminal and were promptly met by their pre-arranged shuttle service which was part of the deal. We were also able to check in early at 1030am. |The room wasn’t that spacious but compared to some Ibis Hotels in Europe not bad at all. Simple and functional, with the basic necessities: aircon, WiFi (not the fastest, but ok), TV, safe, enough storage space, a very comfortable bed, refrigerator, a good shower and (very important) properly soundproofed - you hear hardly any noise from the highway. |We were invited to have complimentary drinks, and the small bar is cosy and welcoming. |We were out for dinner, but had the breakfast buffet the next morning. The food was mainly Indian, plus a nice selection of fruit, and also a station to have dosas or eggs prepared to order. Very nice! The restaurant staff were absolutely charming!|The transfer back to the airport was a breeze, barely five minutes to the domestic terminal. |On Saturday night we found auto rickshaws right next to the hotel, although their prices were slightly steep, but not outrageously so. |All in all, a very convenient choice for an overnight stay at the airport at a moderate price. Don’t expect five star facilities, but excellent if you just need somewhere comfortable to stay for a night or two. Would stay again.

My experience started with Ibis Mumbai International even before I checked in. Three days prior to check-in, I called up the hotel multiple times on the board phone number shared on the booking email to enquire about the room and cab services. There was no response. I gave it a day and tried again on the next day, also multiple times, at differnet times of the day, still no response. I then called the Accor helpline and explained that I need to talk to the hotel front desk. Accor helpline also tried patching them in, but mentioned there is no response. Once I checked into the hotel, the next morning, I noticed that there was leak in the plumbing connected to the health faucet in the bathroom. Due to this, bathroom floor was wet and slippery. Before I left for my meeting I informed the front desk of this plumbing issue. They assured me it will be rectified. When I returned at night, the issue was still existing and by now, the foot towel was completely drenched. It was strange that even after the problem was highlighted there was no action taken on it. The other issue I faced was cab service. The front desk informed me that a cab service is available from the hotel, which I availed in the morning for my drop to my meeting. I had informed them that I will need a return pick-up as well at night. They provided me the Cab service helpdesk number and told me to call them a little prior to when I need the service (I was around 2 kms away). The reason I wished for the hotel cab service and not an Ola/Uber, especially at night, is for safety concerns since I am new to the city. At around 10 or 10.30 pm, when I called the cab service helpdesk number, there was no response. I must have tried at least 10-12 times. Since there was no answer, I tried to call the front desk (which again I did multiple times), but exactly like my experience before my checkin, there was no response from the front desk number provided. At 10.30 pm at night I had to make alternate arrangements to reach back to the hotel. Another experience that happened - on my second day at the hotel, I realized that my ID card was not with me, which I had provided to the front desk at the time of check-in. I called the front-desk about this and they let me know they will check about it. After some time, they handed over my ID. My issue here is that, when I missed my ID at the front desk, why did the staff not pay attention to it, and hand it over to me, if not the same day, at least the next day morning. Only when I realized after 2 days that my ID is missing, and asked the front desk to check, they returned it. Had I not realized my ID is missing, and returned back from Mumbai, I would never have gotten to know where I lost my ID. It was a bad experience overall and I don't think I will be availing services from any Ibis hotel henceforth.

“I had a pleasant stay at Hotel Ibis. The rooms were clean, compact, and well-maintained with all the essential amenities. The staff was courteous and helpful, and check-in/check-out was smooth. The breakfast spread was good with decent variety. The location is convenient, making it easy to reach nearby attractions and transport options. The rooms are a bit small, but for the price and brand reliability, it’s a good choice for both business and short leisure stays.”

The Ibis Mumbai Airport Hotel is a great choice for travelers needing convenience. Its location is excellent, just a short distance from the airport and near leading tech parks, making it ideal for both business and leisure travelers. The hotel itself is well-maintained, clean, and offers everything you need for a comfortable and efficient stay. Alisha was absolutely wonderful. She was incredibly attentive and friendly throughout our meal, always anticipating our needs. Her cheerful and positive attitude made our visit a true pleasure. Thank you, Alisha, for your great service!

I recently stayed at the Ibis Hotel and had a pleasant experience overall. The rooms were clean, modern, and well-maintained, offering good comfort for the price. The staff was friendly and efficient, making check-in and check-out hassle-free. I appreciated the convenient location, which was close to public transport and local attractions. The breakfast buffet was decent, with a good variety of options to start the day. While the rooms were slightly compact, they were functional and quiet. Overall, Ibis is a reliable choice for budget-conscious travelers looking for comfort and convenience.

I had a wonderful experience staying at ibis Mumbai Airport. The hotel is very convenient for travelers, with clean and comfortable rooms, smooth check-in, and a pleasant ambiance. What really stood out for me was the excellent service provided by the staff. A special mention to Chaavi, who went above and beyond to ensure everything was taken care of during my stay. She was extremely professional, attentive, and friendly, making the overall experience even more enjoyable. Thank you, ibis team, for the warm hospitality – I’ll definitely choose this property again for my future visits.

Stayed here for a night and the experience was mixed, leaning towards frustrating. Had to wait over 1.5 hours just to check in, which is the last thing you want after a long day of travel. When I finally got the room, it turned out to be a smoking room — the entire floor reeked of cigarette smoke, despite air filters everywhere. They weren’t helping. The room itself was suffocating. I requested a room change, and after another 20-minute wait, I was shifted to a non-smoking room with a decent view. That room was better. The space is compact — rooms and bathrooms are small, almost capsule-style — but manageable for a short stay. However, the towels were old and worn out, which seems to be a recurring issue at a lot of mid-budget hotels these days. Overall: 6/10. It does the job if you’re catching a flight and need a basic place to crash, but don’t expect efficiency or polish.

Nice place for an official Stay !!||I stayed for 3 nights|Rooms : Small rooms but shud not expect more than this in Mumbai , Rooms are well maintained, Linen is clean , A kettle , 2 Big water bottles with coffee n tea .|Bathrooms : are small and made up of fibre as if in ship or cruise , but are clean with fresh towels , shower gels / body lotion / shampoo and toiletries .||Restaurant : Breakfast spread is quite proper and food is good , Tea and Coffee dispenser are awesome , served with smiling staff all around . My special thanx to Chef Sameer , Triveni & all staff .||Location : It’s too good just walking distance to domestic terminal , adjacent to Iconic Sahara Hotel , available of Cabs is quite quick .|Staff is quite supportive and quick in responding . Overall a nice stay .|Highly recommended for executives travelling for official purpose !