Inga Gudrite
Google
I’ve been staying at this hotel for several years during my journeys from England to Latvia each August. The hotel has a couple of advantages, such as the secure underground parking and its dog-friendly policy. However, I was disappointed to find that, while they used to provide a dog water bowl in the room, this is no longer the case, even though I still have to pay for dog accommodation.
Unfortunately, the positives are overshadowed by several significant issues. The air conditioning is completely ineffective, leaving me to endure a stifling 33 degrees with no cooling options available. Additionally, the water pressure in both the shower and bathroom tap is alarmingly low, making it nearly impossible to rinse off properly. Given the unbearable heat during the summer months and the muggy conditions that make it difficult to sleep, I will be seeking alternative accommodations next year. On a positive note, the staff is friendly and polite, and the hygiene is average, but these factors alone cannot compensate for the overall disappointing experience.
*** Reply to the comment below ****
Dear Jakub Skrzypczak,
In response to your previous comment on my review, I would like to clarify that I rated my experience the lowest due to average hygiene standards, low water pressure in the taps, and non-functioning air conditioning. While I could have requested a dog bowl, I would have preferred to feel welcomed in your hotel, especially since I paid for my dog's stay and notified you in advance that it would accompany me.
I have stayed in several of your hotel rooms, and I have encountered the same issues with low water pressure and malfunctioning air conditioning in all of them. I believe these problems are not merely defects but rather indicative of cost-saving measures.
I kindly recommend assessing your hotel’s equipment to ensure you are fully prepared for the upcoming summer season. Staying in a hotel during hot weather can be uncomfortable, especially with issues related to air conditioning and water supply. Please keep in mind that not all guests can tolerate the heat.
Thank you for your attention to this matter.