Juna G.
Google
I booked room in Ibis styles Canberra given its location, I was called and informed that the hot water is not working and that they could not find plumber. I informed thats okay we will be fine with cold water then the receptionist said there is not even cold and would transfer me to Eagle hawk, did not inform that it was in the middle of nowhere.. no uber ( I was not driving) and no restaurant. I was with my parents, showing them around Canberra, wanted them to have good time but all we got was cramped room with disappointing food at the restaurant with manager with attitude problems, getting upset while I was asking simple questions. There was not wifi, poor network. I wanted my parents to have good time but what I got was cramped room, no phone service, no room service. Trust me when I say I would have gone to other hotels if I got car with me; the whole situation made me feel helpless and horrible… made my whole trip miserable. I don’t write reviews, never did.. but this time I feel I have to. Disappointing and disgusting