ibis Winterthur City

I am currently attending a training/workshop at ZHAW University in Zurich, and I chose to stay at your hotel because I have always trusted and patronized the IBIS brand during my travels. I checked in on 07 December 2025, and I would like to mention that both the lady at the reception and the staff in the office were very welcoming and accommodating. Today is my second day at the hotel. I left early in the morning at around 08:25 AM and returned at approximately 9:00 PM. I did not use the shower yesterday. However, when I went to take a shower today, I found a used razor placed on top of the shampoo bottle. I hope you can understand the seriousness of this situation. This is a significant health concern, especially as I am a visitor here and could be exposed to potential infection. After discovering the razor, I went downstairs to report the issue. The staff member at the reception asked me, “Are you from Room 201? What’s going on?” I replied, “What do you mean by what’s going on?” He then said he had heard from the supervisor/manager that I was complaining about the laundry. I explained that I had only informed her and shown her the clothes that came back from the laundry. He responded that he had heard something else was going on. This exchange was quite strange and concerning to me, as it gave the impression of miscommunication or misunderstanding among the staff. I immediately reported the hygiene issue, and the staff member informed me that it has been noted and will be discussed with the manager in the morning. I kindly request that this matter be taken seriously and addressed promptly. I would appreciate feedback on how the hotel intends to ensure such incidents do not occur again and what measures will be taken regarding my current stay.

6/10 Great location- Close to the railway station. I had a bad experience with the cleanliness. However, the receptionist, Luke, is truly amazing. He went the extra mile to support me with an issue. He is very professional and made my stay better.

Friendly and efficient staff. Easy to access by public transport. Rooms OK, 24 hour bar with small prepared food menu.

The location was convenient, being close to the train station. The price was also a good value compared to other options in the area. Overall, it was a good choice for a short stay.

This is a budget hotel in a useful location for visiting businesses outside of Zurich which was what I needed it for. Don’t expect luxury, but a good low price for a budget-conscious traveller. A couple of issues I had were that the lift was not functioning when I arrived, and the air conditioning was rather loud.

The Hotel ( Roms ) Show their "age".. I.e .: Carpets ! But in général clean and ok. ! Value for Money (Price) is good.

I recently had the pleasure of staying at the Ibis Hotel in Winterthur City, Switzerland, and I must say, it was an absolute delight! The rooms, though compact, were brilliantly designed with a thoughtful layout that maximized space and comfort. Every detail, from the sleek furnishings to the clever storage solutions, made the stay feel both practical and luxurious. The shower was a standout—completely watertight with no hint of spillage, offering a refreshing and hassle-free experience. The hotel’s amenities were top-notch, adding a touch of indulgence to my visit. The staff were exceptionally courteous, going above and beyond to ensure my comfort, and I was genuinely touched when they gifted me a current edition luxury watch magazine as a souvenir—a delightful and unexpected gesture! I left mighty impressed and would highly recommend the Ibis Winterthur City to anyone seeking a perfect blend of efficiency, comfort, and warm hospitality.

Average Ibis, welcoming, clean and confortable, good breakfast and convenient underground garage

For the price you pay its pretty good. It's clean and simple. We got a room that fits 3 and the bunk is on top of full size bed. The bathroom door doesn't have a lock just a simple door, like a closet door (so if u bunking with others that ur not to close too they can hear ur business in there, lol.) It's cheaper than a lot of the other hotels near by. MCDonald is literally the next parking over so u can walk to that. Free WIFI!!!!! And good signal too! That was a major plus!!!! Would stay again here if we in the area.

Efficient clean rooms in a good location near shops and restaurants.It is one of the less expensive hotels I could find online, because after all, this is Switzerland. There's a nice lobby with a bar that runs 24/7 which has comfy chairs and free wifi to enjoy along with a glass of wine or mug of beer plus a snack, free peanuts even. We found better food options down the street with better prices however. The room has a small tv, and a good sized shower. The location is very quiet. I would stay here again. McDonalds is across the parking lot so skip the breakfast's additional charge.

I am an American and my Swiss husband and I have recently moved to Switzerland to make our home here. We picked the IBIS Budget Hotel because my husband had stayed there overnight once some years ago and we thought we would only stay a few nights until we found an apartment. We also thought we had researched all the current buzz about the area of Winterthur but sadly, we lacked one important piece of information: there is not one available apartment in the entire area and people are lining up in droves to rent even marginal ones. So our stay at the IBIS turned into one lasting almost 7 weeks! I have to say the we both have stayed in swank hotels in America and in Europe over the years and had something to base this review upon. That said, this little place stacked up to all of them is so many ways. Don't get me wrong, The rooms are tiny with a double bed and a "berth" bed over the top of it which is perfect for a child, or if three kids want to stay in one room or for our purposes- it was a good place to put our enormous luggage. But the major praise I have to give is that the room and the hotel were fastidiously clean, with everything one would need for basic comfort and with a staff as good in service and attitude as any 5 star venue. Everyone there bent over backward to make our time there comfortable and believe me, after 7 weeks, we were not exactly "low" maintenance people. If you are visiting Winterthur for one of the many festivals or events the city offers or have young people going there or just stopping for one night's rest before going on to another destination, I urge to make the IBIS Budget Hotel your choice. Why not save the money you would spend on a fancy hotel room you will never be in and spend it on something more fun...like chocolate.