Ahmed H.
Google
Dear Team at IBIS,
I hope this message finds you well. I am writing to express my deepest gratitude for the incredible experience I had during my recent stay at your hotel. While I have always considered IBIS my favorite hotel chain worldwide, this visit was truly extraordinary.
Despite the hotel being bustling with guests, your amazing team made me feel as though I was the only one being served. The level of attention, professionalism, and care demonstrated by everyone was nothing short of remarkable. My sincerest thanks and kudos to the entire team for their exceptional dedication to creating a memorable experience for your guests.
A very special mention and 100 kudos go to Gamal, who completely transformed my stay into an unforgettable experience. His extraordinary service, attention to detail, and ability to make me feel like royalty were truly unparalleled. Gamal’s outstanding hospitality has not only deepened my loyalty to IBIS but has also made me choose IBIS Dubai as my go-to destination every time I visit.
Thank you once again, Gamal, for going above and beyond. Your efforts have not gone unnoticed, and I am immensely grateful for the exceptional service you provided.