Ideal Home Health

I had the pleasure of working with Azcuena to register for home care services, and I couldn't be more impressed with her level of professionalism, kindness, and efficiency. From the moment we began, Azcuena took the time to explain the entire process in a clear and easy-to-understand manner, answering all my questions and addressing any concerns I had along the way. Her patience and attention to detail made a potentially stressful experience so much easier and more manageable. I truly appreciated how Azcuena ensured that all necessary paperwork was completed accurately and submitted on time, keeping me informed every step of the way. Thanks to her outstanding assistance, the registration process was seamless and stress-free. I am incredibly grateful for her help and highly recommend Ideal Home Health services to anyone in need of home care registration assistance. I would give her 10 stars ⭐️ if I could!

Ideal Home Health is a great agency, they have seamless interface for their patients and caregivers, and their customer service is top notch. One customer service representative in particular, Areeb, was very kind, courteous, knowledgeable, and directed me on how to use the website and the application. 5 Stars!

Ive been dealing with the switch to PPL for 3 weeks. Confused and no help. Thomas picked up the phone and everything changed. Helpful, informative, attentive, stayed on the line while i let my dog back in.... so he is patient. He understood my needs and articulated everything in a way that was welcoming for me to understand. Thank you bro. Honestly. World needs more Thomas's

All I have to say is THANK GOD i was recommended from a friend to go with IDEAL, everyone at this company is an absolute pleasure to work with, truly. From start to finish, they make every step of the way a breeze. I wish I can give more stars. I recommend Ideal to everyone I know!

I recently had a disappointing experience with the hiring process at Ideal Home Health. After receiving a Calendly link to schedule an interview, I selected a time and waited diligently for the meeting. Unfortunately, no one from the team joined the call. I waited for 30 minutes, but there was no communication, no update, and no follow-up message to acknowledge the missed appointment or offer to reschedule. I took the initiative to follow up via email, and the HR assistant responded by offering to reschedule. However, even after confirming a new time, the same HR assistant failed to show up again. Despite Google Calendar sending automated reminders before interviews, there was still no communication or apology for the second no-show. This repeated lack of professionalism and courtesy raises serious concerns about how the organization values people’s time and commitment. While occasional scheduling issues are understandable, failing to show up twice without any notice or follow-up is unacceptable. I hope Ideal Home Health takes this feedback seriously and makes meaningful improvements to their hiring process.

This agency all around has been amazing to work for. I'm very satisfied and Ive already recommended them to a few people. They do follow up calls, they make sure paperwork is in order and they answer any and all questions you have. They don't leave you hanging.

It is not everyday we get the opportunity to interact with helpful, respectful staff that provides valuable insight and information allowing for a one of a kind experience, the ability to go above and beyond to help is something that I would never forget. Azucena was extremely helpful, beyond reproach, it was close to her time to go home but she ensured all my needs were met and all my things were in order before I ended the call, would love to have and employee like her at my business, If you want professional treatment and valuable help I suggest asking for Azucena for the best help.

I would like to commend Areeb at Ideal Home Health for his exceptional assistance during the registration process for both myself and my mother with PPL. He was very professional, and his support made the experience smooth and greatly appreciated.