Iittala & Arabia Store Esplanadi

Cute store. Lots of pottery and Moomin selection. Good sale selection as well.

Great service, high quality products with impeccable style. I had an espresso after shopping to escape a rainy day. Thank you Iittala flagship store staff! 6/5!

Very helpful staff! Immediately gave a solution to our problem and made us extremely happy! Very beautiful things inside the shop! Not to miss once in Helsinki!

Nice shop. The staff is friendly and if you want they can gift wrap everything very pretty. Can highly recommend

I stopped in to this shop to order littala porcelain to ship home to myself in California. I went early and the shop staff person who helped me was exceptional. It took time to input my selections into their system and she offered me tea or coffee while I waited. I'd like to say a special thank you to the woman who helped me because the set I was buying was due to go on sale the next day and she volunteered to honor that upcoming sale price. Thanks so much and I look forward to receiving my purchase in the coming weeks.

Lovely store showcasing the best of the brand with endlessly helpful staff. For the holidays, they even serve hot wine and Ginger snaps to help you recover after shopping! It's right by the park and a small Christmas market and very close to the main train station. Will visit again next time I'm in Helsinki.

Amazing customer service. I got my so beloved Alvar Aalto vase. The first associate was really kind and she took the time to explain the collection along with showing me other shops to thrift for glassware. Later, I decided to come back to get my piece and the associate was amazing. She was very patient, and she showed me the difference in thicknesses. Really happy with whole experience overall 😊

It might be advisable to purchase from a physical store, as Iittala's online shop sells non-existent items. I ordered two different products from them and paid for the order. Soon, I received a notification that the products had arrived. When I opened the package, only one product was inside. A day after picking up the package, I received a message from the company stating that the other product was out of stock and that they were canceling the sale for that item. Under the Finnish Consumer Protection Act, when a consumer orders and pays for a product, a binding contract is established between the consumer and the seller. The seller is obligated to deliver the product as agreed. If the seller later informs the consumer that the product is out of stock and cancels the order, this constitutes a breach of contract. This company is not to be trusted.