Ijen Resort and Villas - The Hidden Paradise

Great value for money! It seems like an old hotel. The room is comfortable to sleep, clean, and tidy. We got a room with mountain facing view, such a remarkable scenery. Located on the foothill surrounded with paddy field directly facing dense forest. There are chairs and pool directly facing the scenery, giving you a relaxing experience. Pro: - old hotel, but still well maintained - great view and scenery, very relaxing - nice staff Con: - quite far from nearest village center, convenience store, and restaurant

This was one of the most magical and magnificently located hotels I have ever been to. The pool setting with views of three plus volcanoes underpinned by spectacular rice terraces and coconut palms is a tropical fantasy||The restaurant needs some attention as good in the evening was bland; but our breakfast and foot massage after climbing Ijen were both on point. ||Our room (104) was massive with astounding views .The view from the bed made us gasp!||Yes the decor is a bit dated but in a charming way. The horrible wallpaper should be removed and replaced with a good coat of paint

Really beautiful villas set in stunning hillside rice fields and jungle. The staff are all friendly and helpful and the villa accommodation is spacious and comfortable. I slept soundly with the sounds of the jungle in the background. Very tranquil. It was excellent value for money as well. I wish we’d stayed here longer!

The by far worst hotel we have stayed in Indonesia. We had a junior suite which was in a horrendous condition. The spring mattress was really old and hard as a rock. The room was dirty and everything was extremely outdated. The bathroom was directly connected to the sleeping area and had no door in between. The bathroom is kind of open at the top and there are plants growing into the room. Everything was kind of moldy and dirty. The shower head was very calcified - probably 10 out of 50 holes let any water through. Overall a really bad room. The restaurant is also very outdated and the table was extremely dirty as well as the cutlery and glasses. If you are a vegetarian be prepared to get rice and vegetables only. Any food allergies? Better stay with plain rice as the personal will not understand you well enough. Food itself is sub-par. There are also spider webs everywhere in the restaurant area if you look up. The toiletts at the pool area are hideous as well. Nice view but you can get this in other close-by hotels as well. Personal is friendly and tries the best but the facilities are so bad that you can't make up for that. We checked out a day earlier than planned after one night and stayed in the Teras Hotel Ijen (15 minutes drive only) which is light years better (smaller and more modern - different concept).

They caused $2,000 in damage to my car. But on top of that—I got food poisoning at their restaurant. The mashed potatoes were made from powder, and the milk was also powdered. The breakfast was extremely poor. More details about the car damage: We were vacationing with friends before New Year’s and stayed for two nights. They tried to cover up the fact that they damaged my car. I had left my car in a guarded parking lot. After checking out of the hotel and getting into the car to leave, I discovered that the glass roof was shattered. However, the branch that caused the damage had been removed, and the car had been cleaned of twigs, leaving only small debris. The managers looked surprised and said they hadn’t been informed. They promised to handle the issue and suggested I contact their office in Bali. Later, they simply responded, “This has never happened before, it wasn’t us, and you cannot prove that the roof was intact when you arrived.” In other words, they accused me of arriving with a broken roof and lying about it. The repair cost me $2,000, and they refused to compensate me. This is the worst hotel I’ve ever stayed at on Java and the worst of 2024, out of approximately 40 hotels I’ve visited this year.

This has become my absolute favorite hotel. Everything was simply perfect. If you seek tranquility, harmony, relaxation, and breathtaking views, this is the place to be. I left only yesterday, yet I’m already dreaming of my return!

Worst experience i've had in about 10 years of traveling. The Hotel is rated at 4* Stars but i would've regret booking it, even if it was only listed as 3*. Not to talk down the staff, they were really friendliy and the views are absolutely stunning too. But there is something really crooked about this Hotel. The Images provided online (especially the rooms) are so far from reality and do not look alike the actual place whatsoever. It feels so fraudulent in hindsight. (Sorry we didn't take and photos, i forgot to documentate unfortunately. Guess that would've been helpful to illustrate the point. The only positives are the really nice view and the surrounding area. Sorry to be so bold, but i don't want any other people to fall for fake advertising of bad hotels.

Upon arrival we were impressed by the stunning view and the spotlessly clean garden. Unfortunately the room was not as impressive… the villa we stayed at urgently needs some refurbishing: broken (literally) bath tub, plastic roof in the bathroom that needs some maintenance, rusted refrigerator,…. While the garden was extremely well maintained (early in the morning multiple staff were clearing it from leaves) the cleanliness of the rooms was up for improvement: sheets were thorn, duvet was dirty and the filter of the shower was not cleared (resulting in the bathroom flooding when taking a shower). The staff kindly cleaned this up while we had dinner. ||The beverage card looks like it has survived 2 decades: half of the card is taped over as “no longer on offer”. Of what remained on the card, multiple items were out of stock (no Coke Zero and in the evening even the “normal” Coke was finished).||It is probably the best resort in the area but the rooms urgently need some TLC and a better, more professional and customer focussed management would certainly would do the hotel well.