Ijen Resort and Villas - The Hidden Paradise

Rarely leave negative reviews, but I have no other choice. I can stand by what I say here because I’ve stayed at other hotels in Banyuwangi with similar rates that offered far better experiences. This place fell short in every possible way. First, it’s completely unreasonable for a hotel with this kind of topography to offer no shuttle or transport between the car park and the lobby. I understand that many guests come with drivers or as part of tour groups, but there are also people like me who drive themselves. I had to walk through darkness, uneven roads, and pouring rain just to reach the lobby. What if someone fell and got injured? It’s a liability waiting to happen. Second, the room. The rate is excessive for what feels like a neglected and poorly maintained property. There is no air conditioning, which I could accept if the air was fresh and dry. Instead, the room felt damp and humid. I saw spider webs, thick dust, a tissue with a questionable brown stain, and a balcony that floods and becomes filthy when it rains. I was only given one towel, and the entire room had a musty smell, like it hadn’t been cleaned or aired out properly. Breakfast was disappointing. For the price, running out of coffee during breakfast service is unacceptable. The food was bland. The staff tried, but when I brought up issues, they just stood there, unable to respond or offer any solutions. I didn’t expect five-star service, but I did expect basic professionalism. Overall, this hotel is overpriced and poorly run. Even the beautiful view does not justify the risk of navigating a dangerous road just to stay in a damp room, use a dirty pool, eat a subpar breakfast, and deal with unhelpful service. Stay elsewhere. I recommend Dialoog Hotel, Villa So Long, Teras Ijen, or Lintang Luku Tent instead.

A beautiful resort with stunning views. We chose this hotel for its proximity to the Ijen hike entrance (just 55 minutes away) and the picturesque scenery of rice fields and mountains. Although it was cloudy throughout our stay, the views were still breathtaking. The villa was spacious and very comfortable, and we thoroughly enjoyed the delicious breakfast and dinner at the on-site restaurant. We also treated ourselves to a lovely Balinese massage at the spa. The staff were incredibly friendly and helpful throughout our stay. Do note that the resort is quite remote, with no shops or restaurants nearby, so you will be dining on-site which we didn’t mind at all. The only downside was the loud nature sounds and prayer calls at night and early morning, which can disrupt sleep. If you're a light sleeper, earplugs are a must, especially if you’re trying to rest before or after the early morning Ijen hike.

Great Hotel! We really enjoyed our stay! The garden is beautiful and you can admire nature. If you’re there I recommend to take a tour with a local guide who will take you to the nearby jungle and the neighbourhood (you can ask for it at the reception of hotel). You’ll be amazed!

Great resort and very reasonable prices for the size of the room which is huge with a balcony and amazing volcano views. Food was a little on the pricey side which is to be expected. The free breakfast is a la carte which I much prefer to a buffet and tasted great. The staff were very helpful and arrange a private tour of Ijen volcano at a time that suited us as we didn't fancy getting up at midnight. I would highly recommend

The view was amazing and the staff.However the room is not the same with the picture .It was outdated and tired.One of the bedroom we booked was leaking on the roof.The menu, there were not many choices especially for.breakfast. we were dissapointed.

We loved this place. Beautiful and charming. The grounds and landscaping are picture perfect. Our room had a nice view of the rice fields from our double door veranda, we also had a large soaking tub and separate rainfall shower. This place reminded me of one of my favorite resorts in Hana Maui!

beautiful hotel. well maintained and with amazing views on the hills and rice terasses. enjoyed our stay. decent restaurant and breakfast and friendly helpful staff

You will hear the nature sound in the night, the sound of running water, fog in evening.... Peaceful. Clean bedroom and cozy. Combination beautiful scenery of 5 mountains, forest and the ricefield ..