Ola O.
Yelp
Terrible place! Horrible Service!
Went to Il Caffe Latte simply to get a salad and coffee. I got yelled at by older Asian woman who's presumably the owner. First, she says there's no seating and there's a 45-minute maximum use of the table. Then she proceeds to yell at and lecture me - "we don't allow people use their laptop here". I have no idea what gave her the idea I was there to use my laptop.
Her wait staff was also very rude. Never brought me a menu, but came charging at me, "have you had a chance to look at the menu". I look at him surprised - I never got a menu and one would think that was pretty obvious.
Anyway, I wait 20 minutes to be grudgingly seated, ordered my coffee and salad. Coffee came in good time but waited nearly 30 minutes for the salad. Not once did she or her wait staff check if I needed anything else - water, drinks, anything.
As soon as I'm seated, the owner was quick to move chairs around and accommodate everyone else that came afterwards - no one waited 1 minute to get a table.
When my food finally arrived, the wait staff practically threw the plate in front of me. At this point, I had completely lost appetite and was definitely concerned about what else could have been added to my salad, given the attitude of the owner and the wait staff. I decided I wasn't touching the food. I simply asked for the check and didn't say a word to complain. Wait staff decides to bring me a take-away box. As he was searching for one, owner as wait staff begin whispering to each other but I could hear them. Consistent with her extremely rude attitude, the owner's words were less than polite. I simply paid, tipped and left without touching the food.
They both watched me walk out - no apologies, no questions about why I would pay for food and not even taste it. Instead, the owner frowned at and continued to mutter complaints about me to her equally rude wait staff.
I decided to try out this spot for the first time as I do with every local spot. Clearly, her definition of service involves yelling at patrons, offering terrible service and taking people's money in exchange for nothing. This woman must think she's doing folks a favor by running her business here. Worse, her definition of who's local is clearly thinly defined.
Terrible place! Horrible service!