Il Palazzotto | Residence & Winery

We stayed here as a family in August and it was exceptional. The hotel manager & staff were extremely helpful & kind throughout our visit. ||Matera is a magnificent part of the world, and well worth a visit. This hotel offers a very elegant place to stay in the right location, close to a nice couple of eateries and bar. Breakfast here was beautiful too. ||We used the TA&CO service to park outside the town. very very helpful and convenient, you do NOT want to drive in Matera !

Il Palazzotto extraordinary!! . From the moment we arrived, we felt like we had stepped back in time—in the best possible way. The atmosphere and setting are incredible.. It is very difficult when you return back to main mainland - as I called it!||Our cave room was a true “wow” experience—unique, beautifully designed, and surprisingly comfortable. One cannot describe just how special it feels to sleep in a cave room - where a priest once prayed!||What really made the stay memorable, though, was Antonio. He greeted us personally—walking down in the heat to meet us as we arrived, which was especially appreciated since the entrance is tucked away from the main road. That set the tone for the entire stay. His warmth and attentiveness made us feel like we were staying in a friend’s home. Truly, nothing was too much trouble. He booked us a table for dinner! gave us various tips - and even drew on a map!||The breakfast was amazing—fresh, local, and served with care. Every member of the staff we interacted with was kind, professional.||And whatever you do, don’t miss dinner at their restaurant—it was one of the best meals we had in Italy - and their desserts - to die for! . Make sure to try their local wines, too. ||This place is more than just a hotel—it’s an experience. We can't wait to return.

An amazing place and the room was just so cool. Updated but somehow built into a cave it was just so cool. The staff was lovely and the breakfast was generous and setup in a place that you just can't believe is real! The location is in the middle of the historic area. Parking is annoying you have take a taxi but this is a one of a kind place. Never seen anything like it. Thanks again !

Hotel is in a great location but needs improvements and a little more customer service. Paid for a suite but was given a room where people walking by could look in our window. A few times people actually tried to open our door to the room. Lighting and outlets for charging devices need to be improved. Room looked great but would def reconsider.

A stay of a life time. A cave??? Really?? No lions, no Bears just an amazing suite to call home for 24 hours. The lighting in the room is exceptional, very welcoming and warm. The beds comfortable. Breakfast was "ok"...maybe I showed up too late!. ||When I walked into the lobby of this hotel, tears came to my eyes for its beauty. Then we were taken to our room and were astounded by its beauty. ||Definitely worth a stay

Me and boyfriend had a very pleasant experience staying at Palazzotto for three nights. The scenery and rooms are incredible and unique. However it is good to know that there is no door to the bathroom and that you are staying in a cave so the phone reception and WiFi might not be so good, but we didn’t mind. The breakfast was very nice and more than we had expected and the service from the staff was very good. Strongly recommend this hotel if you want a unique experience and live in the Sassi area.

Stayed for 1 night with my wife in May. Never stayed in a cave, but it was different but in a good way.plenty of space in the room and very tastefully decorated. Staff were very friendly and helpful, and you have free wine when signing in. A couple of points that surprised me If you want to make a coffee, you pay 2.5 euros per pod, not even a bottle of water ?unless you paid) plus small shower gels in the room. 2☆ vibes going on, which was a shame

Palazzotto Residence & Winery - Matera, Italy||REVIEW TITLE: Magical & historic “do not miss” boutique hotel.||OVERALL RATING: Exceptional life memory stay. Exceeded all expectations from the common space to the room. ||The entry lobby is really several co-joined soaring, huge, exquisitely decorated and lite cave rooms. Living room - wine room - dining/breakfast room. It took my breath away how beautiful the space was - how historically magical. From art to furnishings to fireplace to decor to lighting. Each inch was so carefully decorated. We knew we had arrived somewhere very special. It is rated 3 stars - I can’t imagine why it is not 4 stars. It is high end - but so very comfortable. A magic combination. ||REVIEWER BACKGROUND: Fortunate to travel extensively. I have done travel advising for years. We are always looking for that “magic stay” and we found it certainly here. ||DATES OF STAY: 1 night in May 2025||ROOM/S: Suite (#7). This is a boutique hotel set in historic cave residences of the past. Each room is different. We stayed in one of the 2 suites. The suite was magical and honeymoon worthy.||I toured several other rooms. In all my travels, this hotel is special beyond words. The rooms are as pictured - exquisite - romantic - high end. Our suite for example had a free standing tub in the middle of the very large bedroom space. The sink in the oversized bathroom was the entire length of the room and was the old water trough for livestock in days of old. ||LOCATION: “Perfect” to see Matera. Matera overall is not large. We could walk anywhere and around the walls in short order. It is a few steps from the Cathedral and 10 minutes from the city center. The entire town of Matera is a UNESCO World Heritage Site. Matera is sited as the second oldest continually inhabited civilization on earth, after Petra. ||VIEW: Suite #7 was stunning with its views onto the central front courtyard of the hotel - and even more importantly a view of the Sassi - the so famous white cave ruins of Matera.||BREAKFAST: Included in the room rate. Of all our world travels, the setting for the breakfast was a life memory. Breakfast was set in the back large high ceiling cave room/s as you entered the hotel. The cave room/s in this area were lite with precision - even for breakfast - to invoke a magical setting of all the nooks and crannies in the stone. The various components of a typical European buffet breakfast (warm and cold entrees) were set in various little areas of that back cave. Magically atmospheric. ||STAFF: Thank you best in glass General Manager Antonio Giugliano. So very professional, funny, charming. Entering the lobby area was always a joy. Kudos for that. ||NICE TOUCHES: Upon arrival, we were offered each a glass of their winery’s rose and seating in the truly stunning lobby & living room area. Every hotel of this level up should do this - few do. Upon departure, the General Manager gifted me a bottle of their winery’s new release Rose wine. All noted and much appreciated as such a classy touch.||SUGGESTION: Put a picture of each of the rooms on the website. They are exceptional and each should be pictured as each is unique. ||PARKING: Parking is a precious commodity in largely pedestrian Matera. As such the hotel offered several options for parking. We chose one of those - TA&CO Autoparking. Suggested by the Palazzotto, I arranged parking by WhatsAp directly with TA&CO. They exceeded expectations. Parking for 1 day was Euros 25. We drove directly to the parking - about 10 minutes outside of Matera. They were ready for us with a lovely van and professional driver at arrival - and off we drove the 10 minutes to our hotel. The parking van has special driving access into town and was able to drop us 1/2 block from our hotel. We let them know what time we wanted to be picked up in the morning - as it was only a one night stay in Matera. Precisely 5 minutes before pick-up time, I got a WhatsAp from the driver that he was ready for us to take us the 10 minutes back to our car. Highly recommended. ||OUR BEST EXPERIENCES: |-If you can say your hotel is the best experience of the visit…..then indeed it is a magic place. Yes, Palazzotto Residence & Winery was the highlight. Historically significant gem of a stay.|-Dinner or lunch at the front corner patio table of Keiv Ristorante. This is the “best view table in Matera” in my opinion. See my separate Tripadvisor review.||Thank you for the life memory stay - exceptional Palazzotto Residence & Winery. Bravo to the management & architect & owner/s.