Illa Experience Hotel & Spa

We stayed 4 nights. This is a boutique hotel in the Old City with a lovely view of Quito, especially in the direction of the statue of Virgin Mary. The view from the restaurant and breakfast room being absolutely stunning. Sort of walkable to the Plaza Grande. Highs: Spacious suite room, windows that can open if you desire fresh air. Excellent bed and bathroom. Quiet. Service as a whole excellent. In house restaurant very good. Breakfast is combination of buffet and cooked items with great variety and freshness. Lows: Suite amenities could be better. Soap dispensers were unlabelled and didn't dispense. We had to unscrew the container to pour out the soap. Bedroom slippers not provided. Turn down service spotty. We had to remind them the next day after they missed turn down one day.

Lovely small boutique hotel tucked away behind a large door in a quiet street. Comfortable room - (we particularly liked ours being on an upper floor), friendly staff and enjoyable food - both at breakfast and at dinner. Within walking distance of historical area.

We stayed at the Illa Experience hotel three times in Feb-Mar 2025. Each time was an absolutely wonderful experience, and we look forward to returning. Marvelous and unique rooms, most excellent and enthusiastic staff--all we met went out of their way to be helpful. The meals in the restaurant were delicious and enabled us to sample the full range of Ecuadoran food, often explained to us by the chef. The breakfast location in the "nest" was a delight, as were the breakfasts. In short, fine personalized service that was five stars all the way.

This is a chic boutique hotel in Quito. The decor is a mix of traditional and modern. Our room, however, was all modern located on what appeared to be the quiet side of the hotel where there was only 1 room on each floor. Our room was large and comfortable. The dining/bar area was in a kind of open air rooftop that was beautiful. Drinks were good, breakfast was also good.

We had a wonderful experience at this hotel. Great staff, healthy and delicious food, and an incredibly comfortable and convenient property.

What a beautiful hotel! To walk in and see the tiled pool and surrounding plants is breath taking! It is exquisitely maintained and the furniture plush with elegance. The atmosphere is quiet and there are many areas for privacy and relaxation. ||We so enjoyed our dinner at a tablecloth covered table for two with gold cutlery and crystal glassware while watching the Chef prepare our dinner.

This is a truly lovely boutique hotel, in the heart of the historic region. It is on a quiet street, and is a previous home turned into hotel. The rooms are gorgeous, and the bathroom is spacious. The beds were very comfortable, and the service and friendliness of the staff is unbeatable. The food, including breakfast and dinner, at the hotel has a mix of Local and other choices, and was delicious. The staff was very helpful, to the point of even having sandwiches ready for us in our room when we had a later than expected arrival.|I would highly recommend this lovely hotel, for the beauty and comfort of the rooms, and the friendliness and service of the staff.

Fabulous hotel in a terrific location. Everyone at the hotel was friendly and polite. On our second (our last) night there, we had to wake up at an ungodly hour in order to get to our flight to the Galapagos. The folks at the hotel were super helpful in that regard and even packed a boxed breakfast for us.