D Axe
Google
I am writing this review, because I dislike heavily their business practise.
Hostels originated in germany in 1909. The concept was simple, save space and provide cheap flexible options for people who didn't have very much money.
Poor students around the world just trying to save money and make their money go as far as possible to see as much as possible is what has popularised hostels. This hostel reaps the benefit of thousands of hostels worldwide providing a nice space for cheap for people to adventure.
Yet they try and punish those same people. I made a reservation at 11am, to stay in the same evening, but it turns out when I tried to check in, that I had made the reservation for the next day. It shouldn't be a problem, instead they tried to get me to pay for a full night, for "lost revenue", for a bed they wouldn't have sold because I didn't cancel it "3 days in advance".
Frankly it's a disgusting business practice. Then when I pointed out that I could just cancel the reservation online, and not pay, she started complaining that "all the other booking platforms would force me to pay, only hostel world doesn't". This place has hostel in the name, yet doesn't want to respect what a hostel is, then basically told me they would let me not pay the fee because I understood how hostel world works.
That's basically taking advantage of other people who don't know how it works. They profit from all the nice hostels and nice owners, and then want to capitalise on poor people. You are selling a 2m X 0.5m box, it isn't a hotel. You don't even have seperate male and female toilets.
I hate that people who see a potentially beautiful exchange of cultures, can try and take advantage of people like that. Almost every experience I had in Japan was so nice, so this is a big shame.