Imano Osaka Shinsaibashi Hostel

Rooms were clean, bathrooms as well. I really liked the curtains that gave you privacy. Location is also great! However, I think it’s weird that you have to make up your own bed, especially if you arrive after a long day and just wanna lay down. You’d expect to receive this service when booking a stay.

Private room was perfect! Excellent location, nice staff, very cheap washing machines and lovely atmosphere. Very modern and great value considering its location. The mattress was firm but for a couple of nights absolutely grand. If you’re active enough in Japan, trust me, you should be able to sleep on a floor!! Highly recommended

This place is part hostel part burger Cafe. As of the time of writing this, I’ve just ordered a burger so I cannot rate my experience. The atmosphere of this place on the other hand is spectacular. It has a very chill morning vibe, and played a lot of hip hop/reggae as the day went on. Working staff was very nice, attentive, and open to assisting whenever possible. I would recommend booking this place for a solid location and experience. Rooms were clean and secluded for minimum light exposure.

Great location and service by the staff but thats where the positives stop. The bed (if you can call it that) was like sleeping on concrete, It was a mattress flatter than a chopping board. The room was stupidly small and nowhere to secure luggage. Breakfast was a fixed option each day so not suitable for people who are not able to eat certain things. Overall wouldnt stay again Stayed in March 2025

I didn’t like this hostel at all. first of all the stuff is nice but very poorly organised. first they couldn’t find reservation, then suddenly after check in was already done, had to redo it again - it all took time and for me it was just waste of freetime - I’m tourist on vacation. the dorm is arranged in a small building, there is no space neither for shoes, nor for luggage. inside the dorm it’s smelly, aircon working non stop and fully cluttered by people’s shoes, luggage, stuff. the toilets and showers are shared and of poor hygiene. it’s smelly and not cleaned often. the location is superb but regarding osaka size and it’s pedestrian friendly policy - you can choose many nicer places around. I don’t recommend this dorm.

They charge ¥200 for a fresh towel. I had my shower and saw a sign in the bathroom saying to put your used towel in the basket. I assume that we get fresh towel everyday and will only get charge if we ask for more on the same day. I put my towel in the basket after shower just as the sign say and ask for a fresh one the morning after. They told me that I have to pay ¥200, so I told them about the sign and all they said was, “Oh well..”

I am writing this review, because I dislike heavily their business practise. Hostels originated in germany in 1909. The concept was simple, save space and provide cheap flexible options for people who didn't have very much money. Poor students around the world just trying to save money and make their money go as far as possible to see as much as possible is what has popularised hostels. This hostel reaps the benefit of thousands of hostels worldwide providing a nice space for cheap for people to adventure. Yet they try and punish those same people. I made a reservation at 11am, to stay in the same evening, but it turns out when I tried to check in, that I had made the reservation for the next day. It shouldn't be a problem, instead they tried to get me to pay for a full night, for "lost revenue", for a bed they wouldn't have sold because I didn't cancel it "3 days in advance". Frankly it's a disgusting business practice. Then when I pointed out that I could just cancel the reservation online, and not pay, she started complaining that "all the other booking platforms would force me to pay, only hostel world doesn't". This place has hostel in the name, yet doesn't want to respect what a hostel is, then basically told me they would let me not pay the fee because I understood how hostel world works. That's basically taking advantage of other people who don't know how it works. They profit from all the nice hostels and nice owners, and then want to capitalise on poor people. You are selling a 2m X 0.5m box, it isn't a hotel. You don't even have seperate male and female toilets. I hate that people who see a potentially beautiful exchange of cultures, can try and take advantage of people like that. Almost every experience I had in Japan was so nice, so this is a big shame.

I am so impressed with their kind and professional services! I booked thru Agoda and realized I made a mistake on choosing dates( my local time in Canada and actual time in Japan) and I wrote an email to them to request some help. Their response was so prompt and details were able to make me to resolve the issues with Agoda without problems. I really like their services👍 The best! I made a reservation for my son but I’m so looking forward to visiting them in the future. Thank you very much🌸