Imperial Hotel Gold Coast

I had an absolutely amazing stay at The Imperial Hotel! From the moment I arrived, the staff were welcoming, attentive. The rooms are beautiful, comfortable, and perfectly maintained. The pool area was stunning – such a relaxing spot! I loved spending time there, enjoying the vibe and the scenery. The overall atmosphere of the hotel is chic, calm, and perfect for a getaway. I highly recommend The Imperial Hotel to anyone looking for a luxurious and memorable stay. I can’t wait to come back!

Wow, talk about great service, from everyone in the restaurant, bars, reception, as well as all the concierges! Stayed 3 nights, loved the view of the lagoon, and the room was spotless! Food from the restaurant was presented well and tasted great! We had a couples massage at The Beauty Room, which was relaxing, tranquil, and service was spot on! Checked out very early in the morning and had a breakfast box packed for us ready to go! Truly recommend this place, it is great to stay somewhere where the staff go above and beyond to ensure you enjoy your stay! We will definitely be back!

From the moment we walked into the Imperial Hotel, we were blown away. The entire place feels like a romantic escape to Italy! The rooms were spacious and gorgeous with one of the most stunning bathtubs I’ve ever used. The pool area was equally dreamy and was perfect for lounging in the sun! Staff were kind and attentive and the overall atmosphere was peaceful and made us feel really looked after. Really great breakfast buffet too! If you’re after a luxurious European-inspired stay on the Gold Coast this is it for sure. Already dreaming of coming back!!

I stayed last week at the Imperial Hotel and it was exceptional. From the moment I arrived, the service was flawless, every detail was taken care of with genuine warmth and professionalism.|The hotel is stunning, with beautiful spaces that feel grand and inviting. High Tea at Le Jardin was a standout, absolutely delicious and beautifully presented. I enjoyed every bite!|The rooms are spacious, luxurious, and immaculately clean, I truly loved every moment of my stay. And I can’t forget to mention the buffet breakfast — it’s a dream! There’s everything you could possibly imagine… and then some. Even the gluten-free options were genuinely delicious, which is so rare to find. Do yourself a favour and stay here ❤️

First off, I read all the other reviews here and was bracing myself but having been there now I can confidently say that some people will complain about anything. ||The Imperial was gorgeous and was definitely a 5-star experience.||We arrived and the helpful valet took our luggage. The check-in process was a comfy seat-and-desk experience and was a breeze. Our luggage was quickly delivered to our room and the room was perfect: exceptionally comfortable with soft king size bed, couch, extra chairs, lovely bathroom area and jetted soaking tub. The room was super clean and well maintained.||Holly and her staff were so friendly and attentive. We loved the breakfast buffet with delicious eggs cooked multiple ways, bacon, sausage, waffles, pancakes plus so many more options for yogurts, toasted breads, savoury options and sweets. It was delicious. Their barista coffee hit the spot ||The seafood buffet on Saturday night was excellent with a great selection of seafood plus a delicious carving station and other amazing options. Well worth the price.||We had great weather so we booked a cabana package and had a lovely relaxing day near the pool. In the evenings we loved having wines with a sunset view towards the water.||The hotel was super clean, comfortable, and just overall amazing. I feel bad for the complainers because it seems they probably won't be happy anywhere if they found faults here.

We recently stayed at the Imperial Hotel and this truly is not only one of the best hotels we’ve ever stayed at but also the most incredible experience we’ve ever had anywhere in Australia. As soon as you step into the hotel you feel like you’ve been transported to a unique, luxurious location in Europe. The attention to detail was second to none and we barely ended up leaving the hotel. With the most stunning pool, views and seafood buffet dinner, we never wanted to leave. We will definitely be back! The staff were incredible and made us feel so welcome and valued.

I’ve had better service at a Best Western. For $500 a night you don’t get any service, we had to drag our own bags to our room that was very tired and dated with a leaking toilet. No mini bar in the room, so don’t expect any snacks or want a drink, there are no shops in the area to go and get your own. The room service is all done via QR with very limited and expensive menu, you can’t order a coffee or juice for breakfast, but you can order from the wine list. There are better options in the area other than this place.

We had a lovely stay just recently as a family of 3 (our 3rd stay since having a baby) and as always absolutely loved it. We love how convenient this hotel is to stay with a baby as you don't need to leave the hotel, and if you do everything is within a 5 minute walk - which means no car seat necessary. Amazing pool area and super comfy bed ! Will be back again when it warms up