Impiana Resort Patong Phuket

Hotel Impaiana is located right on Patong beach and has walkable access to key tourist points around Patong beach. There is a decent Indian resturant Amritsar near hotel which serves rich north indian food. The rooms are comfortable and have 24hrs direct access to beach front. Breakfast buffet is limited with limited choices for indian vegetarians. Will recommend this place on the strength of its location and easy access to Patong beach area.

I recently did a solo trip to Phuket from 12th to 15th December and stayed at Impiana Resort Patong, and it turned out to be a wonderful experience. The location is truly one of the resort’s biggest highlights. It has direct access to Patong Beach and is just steps away from Bangla Road (less than 500m away), Jungceylon Mall and making it incredibly convenient whether you’re looking to relax by the sea or enjoy Phuket’s nightlife, massage, eat and many more! Everything is within walking distance. The staffs were excellent—warm, attentive, very helpful and genuinely welcoming. They made me feel comfortable throughout my stay, which really matters when traveling solo. I would also want to say a big thank you to the GM as he made my stay comfortable and among other things. 😊 The pool is on the smaller side, but honestly, it wasn’t an issue at all when you have a beautiful 3km stretch of beach right in front of you. I spent most of my time enjoying the beach instead. I also did morning walk during the weekends and the sunrise is just amazing! You should too! Food at the resort was another pleasant surprise. The meals were authentic and flavorful, giving a true taste of local cuisine. Overall, Impiana Resort Patong is a great choice if you’re looking for beachfront access, a central location, friendly service and good food. I would happily stay here again on my next trip to Phuket. Tips : 1. Make sure to arrive at Patong area especially going towards Bangla Road before 6pm (the earlier the better) for those planning to arrive on Friday, Saturday and Sunday because the road will be packed and you will be stuck in the traffic. My journey from airport took about 1.5hours to reach the hotel. 😅 2. Booked a taxi from Trip.com (few days before travel) as it is much cheaper at my end but is entirely up to your choice. 3. I bought my e-sim from Klook and it was smooth throughout the days. Activated a day before my flight and the instructions are very clear.

Very outdated resort. Mouldy bathrooms, broken pool chairs, broken pool ladders, stained towels etc Breakfast buffet is seriously lacking. The resort is in a great location, beach front and walking distance to Bangala walking street but there is a beach club next to the resort that pumps window rattling music until 3am…. It also takes so long to get back to the resort if you head out of Patong due to the crazy traffic. Only a handful of the staff are friendly (the man who cook eggs & the younger man with the coloured sunnies that tends to you by the pool) Not worth the price, I wouldn’t return here

I recently had the pleasure of staying at the Impiana Hotel Resort in Phuket, and I can confidently say it’s one of the most stunning and well-maintained properties I’ve ever experienced. The hotel is an absolute gem, with its breathtaking design and pristine condition. Every corner of the resort, from the lush gardens to the sparkling interiors, reflects an exceptional level of care and attention to detail. What truly sets Impiana apart is its outstanding management team—the best I’ve encountered at any hotel. Their professionalism and dedication shine through in every interaction, and it’s clear that the staff’s warmth and efficiency are a direct reflection of their superior leadership. The team here is five-star in every sense, always going above and beyond to ensure guests feel welcomed and cared for. The amenities are equally impressive. The expansive swimming pool, overlooking the sparkling ocean, is a highlight, offering a perfect spot to relax and soak in the views. Just two steps from the pool, you’re on the pristine beach, making it effortless to enjoy Phuket’s natural beauty. The on-site restaurant is a delight, serving delicious cuisine with a complimentary breakfast that’s both varied and delectable. Impiana Hotel Resort is a beautiful, impeccably maintained property with exceptional staff and management. Whether you’re lounging by the pool, savoring a meal, or strolling along the beach, every moment here feels like paradise. I highly recommend this resort to anyone seeking a luxurious and memorable stay in Phuket!

We have been holidaying in Phuket since 2013 and stayed in many beautiful resorts. Unfortunately, this was not one of them.|Resort is so old and needs a lot of maintenance to it. One thing that people need to know is how noisy this resort is. Beach club next door that goes from afternoon to all hours of the night, on the main road, so constant loud traffic noise till early hours of the morning.||Smoking around the pool is permitted, so if you are a non-smoker, too bad! Cigarette butts lying around the pool area on ground.||Staff are not super friendly. Especially the bar staff around pool. Definitely not what we have experienced in the past at other resorts.||Breakfast provided was poor. Not a big selection and so basic. |I feel the website is very misleading. ||Disappointed with our stay.

October 2025. Worst experience I have ever had. After completing the check in process we got escorted to the room and saw that a staff person is fixing the AC inside the room right before our arrival. Few minutes inside the room we understood that we got a low maintained room with ants, insects and lots of mosquitoes. The room was dirty and very claustrophobic and dark. After complaining to the reception, they sprayed the room and we had to wait outside the room, but since it didn't help much we requested another room (but clearly we wanted to get out and cancel at that stage) The other room was somewhat better, though it had its own issues (noisy fan, dust), and since they told this was the only alternate room they've got, we had no choice but to take it. we got the feeling that we disturbed the receptionist, like we were the problem. Not to mention that no one apologized for the whole experience. In addition, we found out the next days that the breakfast was extremely poor - we had to ask for vegetables' refills every single morning and when loading vegetables the staff closely checked on my plate and it felt very inconvenient and rude. Apparently they don't do refills unless you ask them to. I also asked to change the pillow as it was very uncomfortable, but the receptionist told me this is the only pillow that they have got so I ended up sleeping with no pillow at all as this was somehow better. The hotel didn't agree on canceling or partially refund us. Eventually we decided to check out prior to original check out date and book in another hotel on our expense. Really bad experience. I usually do not leave negative reviews but this was extreme. If you read this make yourself a favor and PLEASE do not arrive here.

really nice rooms with good air conditioning house keeping every day they fix anything if u call we locked our safe and couldn’t open it lol the pool is amazing so big and clean and food drinks to ur chairs or in the pool! great staff with our baby! will be back! it’s also right on the beach like can walk on to beach from room 10 steps! also 3 minutes walk to the patong beach sign and waking street!

I arrived for my honeymoon. Upon entering, I checked with the front desk whether the room I was in was indeed quiet, even though it was next to the beach club. It was really quiet at night - but they didn't bother to inform me that there was a club nearby that did have music all night. When I approached reception, I noted the feeling of deception, condescending, disrespectful and arrogant behavior. I was willing to pay for an upgrade to have peace and quiet, but there were no rooms left at my level, only lower ones. Stay away from the hotel like fire, a hotel with a very low level of service! Not up to its stars. I won't even begin to describe the urgent demand for plumbing renovation.