In & Out Pizza

After working a hard day at work my husband suggested we try this place. We both were craving a cheese steak. Sidebar: I have not had a really good steak in years so I was hoping this place worked out. It did not!!!! This was the nastiest steak I ever had. For one, the bread was not fresh. Secondly, the steak just was not of quality. And I ordered onion rings and they were nasty as well. I should have listened to my gut and not my husband and went to Pagano's across the street. Whomever, is reading this review, buyer beware.

We were working around the corner from this place and we ordered 3 slices to go and they put all 3 slices in a small box one on top of the other. What a beautiful mess. Never again.

Order Buffalo wings one time they were so good next time a week later little behind wings cook too long may not even been cooked same day. Dried up wrinkle too hard too little no meat. 40.00 down the drain hit or miss with these clowns. Whoever the one girl is really gotta a smart mouth 0 customer service skills ghetto short talked me - the older white lady talks nice this place fell off.

Lady that answers the phone is really nice. That's refreshing considering most people in the area have no type of customer service skills. I gave 4 stars because this was my first time ordering from here but the chicken cheesesteak was good. That lady deserves a raise and they should keep her around. I'll order again.

I ordered a lot of food from here. I ordered a chicken Caesar salad, some of the chicken had thousand island dressing on it. I believe someone returned there order after eating out of it, they gave it to me. Monkey pox is going around like wth… my family will never patronize this business again. The girl who answered the phone laughed smh. Next I’m calling L & I. I still have the salad just look at the photos. Not to mention I’m pregnant so I wouldn’t laugh lady

Pizza is horrible the food was cold and cheese completely slid off the pizza tasted like disgusting and they refused a refund. Beware don’t eat here food is complete trash.

I wish I had taken a pic, but I ate my food so fast I didn’t get a chance to take one. It’s not too many places that I give a good review, or even when I mean to I forget. I was looking for a good place to get a chicken cheesesteak, without having to endure a long wait, and hoping for one that did not taste like it came from the corner store. I was already out in this area and chose In & Out on a whim. After looking at the menu, I decided my search was over and confirmed I would order here because the prices were fair, but mainly because they do not serve pork products, which was the biggest win for me. Now, let’s talk about this chicken cheesesteak! The roll was fresh! The cheesesteak was loaded with meat. Loaded! Stuffed! I could barely eat half. I had to save the other half and my cheesy fries for dinner the next day (I had a platter. I got it on Tuesday, finished eating it Wednesday, and it was so good I forgot to take the pic both times, but now it’s 3:57 am in the morning on Thursday and it was weighing on my mind and heart to write this review). That’s all, that’s the review, as you see I can keep going but I’ll end there. Oh, but wait, AND the chicken was real chicken, tasted fresh, not the minute steak frozen sheet stuff. I don’t like that. That’s why I didn’t want the corner store tasting chicken cheesesteak. Ok, now I’m done. Get the chicken cheesesteak.

I can only say good things about this restaurant. I usually order delivery and the person taking my order has always been pleasant and have always gotten my order right. I’m told delivery will take an hour but it usually takes less. The food is good and the prices are comparable to the other places in the area.

Got food delivered from here recently and it was delicious. However, the delivery person has an attitude. I requested that they call when they got at the door, he rang the door bell and told me he called 4 times like I'm the blame. ..my phone was next to me a full hour prior up until he got to my home and I never once received a call from anyone. As I've said though, the food was amazing.

The food is okay but my order always comes back incorrect. I am always sending something back and the person who answers the phone. She said her name is Allison, is very rude. She is always rude and I've ordered several times maybe she is the boss and that's why she gets to speak to people the way she does, but she is very rude. A couple of my friends have also said she's a rude person. The customer's service is terrible.The delivery person is polite and kind.

This place use to be really good,but the order taker over the phone is absolutely clueless.Stay off the liquor and pay more attention to what the customer orders,woukd go a long way.She takes the order over the phone,and writes the order out on the receipt and charges for it,but doesn't deliver the goods at all.This is the 3rd time in a row and 3rd time in three weeks straight that this happening.I suggest find another job and give someone that knows how to take care of the customer an opportunity to do a GREAT job,instead of just a job.

I went to this place twice and both times the girl at the register was talking using inappropriate language not stop. I told her i needed a minute to figure out what i wanna order but she kept asking how she can help me. She took my order which a small Italian flag pizza with RED sauce and cheese on top. She gave me a pizza with white sauce, extremely salty. This place deserves a better cashier.

This is the worst customer service. This lady's to busy on the phone with her mom and children talking about birthdays and plays and complaining how she should have called out. She messed up the entire order. Had an attitude and disrespectful. I will never allow any one I know to eat here.

Lady on the phone needs to get fired with glasses she is disrespectful and talks to customers with horrible customer service

I ordered a pizza and as I'm eating it! I noticed black spotting on the bottom .. after doing research I noticed that it was mold spores which come from the pizza coming in contact with a unclean or (unsanitary) surface . I immediately called them back and they offered me another pizza as if I would like another moldy unclean pizza ... this is absolutely ridiculous. Not to mention the lady on the phone was in no way apologetic or sorry just a attitude! Disgusting !!

I got a fish hoagie it was awful the fish was all chopped up on the roll it was more onions on the hoagie then there was fish. The worst. This is the second time I got food from there and it was awful. I won't be going back there at all. I always see a lot ppl going there like they have the best food. It is horrible. I never had a fish hoagie with chopped up fish.

I got breakfast yesterday and the food was delicious. The French toast fresh was crunchy. I ordered a platter and the eggs were fresh and so was the lunch meat. Will be coming here again.

Let me start off by sayin in out is the worst in every way I ordered my food a small pizza a chicken cheese steak and fries the order took over a hour and a half to get to me mind you I'm not that far away . When the food arrived my food was cold and they didn't even send my fries when I called back the counter girl had an extreme attitude like it was my fault she does no how to talk to customers when I spoke to the person in charge I told them about her attitude cause it wasn't right for someone to be in customer service . They said they would send my fries out but they never did and I paid with a credit card . I do not recommend this place ever also the delivery guy said the order was probably messed up because he's a crack Head. His words not mine those fries were for my daughter which I never received!!!!!!!

I've never seen the same person twice over the yrs. But never disappointed. Their wings are amazing

The food Is very good service not so much. They get my order wrong literally every time I've ordered (and I've ordered at least 8 times from this restaurant) I'm being merciful by giving three stars.

I called and was immediately placed on hold for like 3 minutes. It was around 8:30pm on a Saturday night, so they were probably extremely busy. Ordered a large beef pepperoni pizza and it was really good. It took about an hour for delivery, which sucks but understandable, and the pizza was still warm.

Called to order and I couldn't even get through the order without them being rude. Told them never mind and went somewhere else. That was today. Last week I ordered and it took over an hour and a half to get the delivery. Too bad because I actually like the food but they don't deserve my money.

Good food but they always mess up a order. Just today I ordered a small pepperoni pizza with light cheese. When I get to the store they ask me what did I order I told them the cashier opens my pizza box and says the put ground beef on it. I said but that's not what I ordered, she say we ran out of pepperoni, so I ask why not give me a call and let me know that. No answer of course..

My food came wrong. I called back to correct it and they asked me to send it back in as they reuse food. It's covid and I touched this food. Never ever ever again.

Food was fantastic I ordered mozzarella sticks it was good for a reasonable price and they also had a lamb Gyro which was pretty tasty first time eating there I recommend others to go great customer service

The absolute worst. My order was placed at 3:55 pm It was delivered at 5:37. I called and spoke to Allison to say I was unhappy with the food. It was cold and there was barley a piece of fish within the bread. She began to yell and said the manager won't be in until after 12 tomorrow to give a refund he is the only one who can. Just don't eat the food. NEVER EVER ORDER FROM HERE. Worst food ever! Customer service is horrible!

I was very disappointed at this restaurant. The man making the pizza was working hard. I can't say the same for the rest of the workers. My winds were ready on arrival. I had to wait an additional 30 minutes for my pizza. So guess what. My wings were cold and the kids complained that the pizza was salty. Yup , salty. I tasted the same thing. I will never order food from here against

Every time I make a trip back home to Philly, I always have to stop here to take some cheesesteaks back to VA. I can honestly say I've never had an issue here and they pack my food to travel perfectly!

You would think that since the dynamic duo of inconsideration that I live with are ALWAYS ordering food, they would have better taste in takeout places. But you suck! They should've ordered from BALLYS, a few blocks down. Anyway, the burger was tacky & cold with a bun that looked like it was thrown in the trash & stepped on- both buns mushy, top bun w/some of the sesame seeds torn out, and bottom bun falling apart. Ridiculous!

Ordered pizza and it was salty ! The sausages were small and they threw it on there any kind of way . The delivery guy was attitudish and wasn't even paying attention to the address and going way down the street from where I live smh y'all wanna give black people anything . Y'all come in black neighborhoods and give out anything .

5/18/22, first time ordering from here. I ordered the chicken cheese steak platter. The chicken cheese steak was good as well as the coleslaw but my fries were cold and I couldn't eat them. Delivery was long too. I may order again but I won't get fries.

I like their veggie pizza. We thought we'd change it up so I ordered 2 items tonight: fish n chips for a friend and chef salad for myself. The order took 45 min to get there. Ok. The fish was 4 smallish fish fingers with minced fish inside. Flavorless. The fries were soggy. My friend tried 1 piece and then threw the rest away. The chef salad was mine and looked good but they forgot the salad dressing so I'll need to buy some salad dressing tomorrow. Looking forward to lunch tomorrow . Will stick with veggie pizza at the place from now on.

In and Out is the worst neighborhood take out place in West Oak Lane. I ordered breakfast (I know lol) from them about a month ago, and received pancakes that were drenched in some weird butter substance and home fries that were rock hard. I spoke to a man named Tommy, who offered all kinds of excuses about the food before finally offering me a credit. Fast forward to this morning. I decided to give them another chance because I was hungry and had a credit. I call and am greeted by a young woman who informed me that I had two people waiting before me and asked me to hold. She proceeded to place me on hold before I could even respond. I held for about 3 minutes before she picked up. I placed my order and then explained that I had a credit. She stated she would need to look in "the book" for my credit. Another two minutes of waiting and surprise, she can't locate my credit. I ask to speak to a manager, and she says that the manager is out doing deliveries. Seriously...wth? She tells me I can call back later. Umm no, I'm hungry now. I ended up canceling my order. This place is beyond ratchet and I will never order from them again. The food at Bruno's and Bally's is much better...so is their level of cleanliness and customer service.

I ordered $30.00 of food, and the fries where old looking. I also ordered a quantity of 24 buffalo wings. I called about my blue cheese. I was told that they refuse to bring it to me !! I live 10 mins away, I have bought food from them for 15 years !! I was told that the owner Mike will not care !! lastly told by a staff member she has seen them do things to people food !!

I watch the food preparer cough up a lung over the pizza he was making and never covered his mouth. Absolutely mortified and will never order from here again. STAY AWAY unless you like the saliva and germs from your food prepared baked into your pizza. The food is great though, but I won't be returning.

Please do not patronize this business ever. I called because their was a mistake with my order and the manager begins cussing at me and claiming she spit in my food. Will be reporting to health department but since it is the night before thanksgiving that can't happen until Monday at very least.

Great tasting food, but it just took a little over 2 hours to be delivered .... hungry children plus the food now has to be warmed up.... very disappointed

I had the cheesesteak, it was okay the steak seasoning was good but it wasn't very cheesy. I was expecting to have my mind blown. I would go here for a decent cheesesteak but not an amazing cheesesteak

The customer service at this business isn't good at all. My father ordered a pizza from here and it was cold. I have also ordered from here and they forgot part of my order and and when I called back, they said that they would also give me a free drink to make up for it. They finally brought the rest of my order only to forget the drink so when I called back to voice my complaint they said that it was already late so they would bring it for me. I wouldn't recommend this place to anyone due to their disregard for me as a customer. Its not a good way to do business at all whatsoever.

IF I COULD TAKE AWAY 5 STARS ....I WOULD GIVE A DOUBLE NEGATIVE 5 Been trying to resolve an unhappy purchase dated back to June 5, 2015 each time i call Mohamed "the manager" isn't available. I later found out that he was not the manager so i don't know who the true owner or manager is. I Ordered takeaway totaling $30. they charged for the 3 meals but delivered 2. i called back to ask and they said oh we forgot. I wait another hour after waiting the first 1hr for first delivery "no food". I called back again. Finally the 3rd food item arrived 2 hours later. I asked for a refund for the poor food and service and either you sit on hold for 15-20 mins EVERYDAY or you are chasing people with nasty attitudes I WOULD STRONGLY SUGGEST THAT YOU GO ELSEWHERE THEY SUCK!!!!

I WILL NOT be ordering from them again. I don't deal with disrespect on any level when I'm spending my money. The foods not that good either.

They are very rude. The service is horrible, food is skimpy. I ordered a chicken finger platter with fries, they sent me a half empty container with 3 tenders and no FRIES! Mind you, that food was for my children. And that's cheesesteak I ordered was all bread and no meat. They don't respect the people spending their money to keep them open during quarantine. #cancelled

This store is the worst they do not know how to handle the pressure of being busy they continuously lie to customers about wait time they have to respect for customers they talk to them any kind of way and also they were not wearing any gloves during the pandemic while handling food

My girlfriend and I love the pizza here! We've been customers for about a year now and they consistently serve good pizza (added benefit that we also get to support local business). We tend to be wary of trying new pizza places but my younger brother recommended. When I entered the aroma of fresh pizza was a good sign. We devoured our personal pepperoni in the car and went back the next night for a large. Their pizza is on par with other greek pizza places I've been too - New Station (Hunting Park), Overbrook (City Line Ave), Princes Pizza (Algon Ave). I can solidly give them a 5/5. Great sauce, good cheese that's not overpowering, and a slightly charred crust that's heavy. They have some seating in the back but we always eat in the car. Not sure about their delivery - they always looked swamped so I'd drive in and pick up. Give them about 20 minutes

The cheese pizza was horrible. Tasted like expired cheese had been put on top and baked .i asked with a garden salad with spinach instead of iceberg. Instead simply tell me they don't make a substitute they places cooked spinach on top. Never again thanks but no thanks

The food here is great...however, Moustafa or whatever his name is needs to do better at hiring the chicks that answer the phone. They are rude and totally lack respect for the customer. I will never order here again just because of that...I don't want any nasty bi&ch's handling my food!

I ordered from them tonight. They usually have good pizza. Tonight I had delivery and it took over an hour to be delivered. They got my pizza order wrong. I also ordered a cheese steak and fries. The steak barely had any meat on it and the fries tasted as though they were left over from the night before and reheated and delivered to me. Bottom line I give this place two thumbs down and probably won't be ordering from them again. And to top it off when they were called back about how long the order and how the food was, the person who answered had he nerve to get an attitude instead of hearing out the customer. Two thumbs down

I wished I read the reviews before I ordered. This place is appalling. I waited over 1hour 1/2 for my food to be delivered, and they didn't even get the order correct or delivered all of my items. I spent about $30. When I called, the counter girl (rude and nasty) past the phone to who I think was a manager. He said it was nothing they could do. Wait, what! I will be canceling the charge off of my credit card. I hope this place closes down. They suck! Do yourself a favor, DON'T ORDER HERE.

If I could give no stars I would! Don't patronize this place. I dunno if they got new management or whatever, but we used to order from them in the past with fast and hot food--no issues!! We ordered from them about a month ago for the first time in a while. I ordered my wrap TOLD THEM HOW I WANTED it! When it was delivered, it was how THE MENU says it comes (Chicken, lettuce, onions--I'm allergic to onions), I ONLY wanted (which I told in detail) CHICKEN, CHEESE LETTUCE & EXTRA PICKLES--not hard to do right?!! I called them surprisingly the counter girl seemed concerned, but I got no help from the manager who didn't have enough balls to even get on the phone to help resolve the problem. The response to why I didn't have pickles on my sandwich and that I was allergic to onions and cannot eat what I paid for --WHEN YOU ORDER YOU HAVE TO TELL US WHAT YOU ---DONT WANT ON THE SANDWICH--NOT WHAT YOU WANT. ???? Dumbfounded by the idiotic response, because I TOLD YOU how I wanted it which will in turn show you WANT I DONT WANT...I asked how they will resolve it, "we will give you a new one next time you order" -_- Not that they would make me a new one---NEXT TIME! So I said --Fine!! I'll hang up, call and order it and use my COMPED WRAP--- I'm put on hold. She comes back and says no HE SAYS that next time you order you won't be charged for pickles -___- not a FREE wrap. Wow! I was so blown I just hung up. Ask me whyyyyy I decided to order from them again today, for delivery. I ordered THE WAY THEY TOLD ME HOW I SHOULD HAVE ORDERED LAST TIME. Order done.......I wait....BOOM --Delivery comes....I see a wrap---CHEESE STEAK WRAP!!!!! -___- I'm done with this place, currently waiting on my resend of my wrap--which was correct on the slip. Let see how this goes. I may snap on these idiots if they can't deliver my basic wrap. I'm not asking for much! I just want what I ordered and what I paid for--is that hard??? Don't order from here

I called my order in and it was ready on time(great)! When I got to the store the lady at the counter was Very rude! Her attitude was written on her face and also came out of her mouth! I really Almost turned right around and walked out! But Hunger prevailed! So I stayed and took my food home! Fortunately for me the food was good! So basically me in this please have a like/dislike relationship. I like the food but I dislike the service pick your poison

I ordered the bacon cheesesteaks. The cheesesteaks were a good size and still warm by the time I got back home. I prefer the onions to be cooked a tad more for fried onions. Might be best to go without or request for them to be really sautéed. I loved the bread it was hearty and fresh. There was ample meat and crisp bacon. I really enjoyed the neatness of the sandwich it was easy to hold and bite. Be prepared for a good quality meat I believed they used chopped sirloin; a really Philly cheesesteak.

I waited 2 hours for my order. I called to check on my order and I was hung up on. When I finally got someone on the phone they yelled "it's out your order is out!!!" "It's Friday!" When the order finally arrived it was horrible. The pizza tasted like card board and there was barely any sauce to help. I got shrimp on half my pizza and it was the cheap salad shrimp and you could smell that it wasn't fresh. I would've been better off with a frozen Pizza from the grocery store. Horrible experience!!!

I just order pizza and hot wings from hear. HORRIBLE !! My wings didn't even have sauce on them and the blue cheese that came with it tasted old. They are usually better than this but they really fell off.

We only order the pizza and wings. The person who takes the order is usually rushed, but gets all the info and is fairly pleasant. The food itself has always been good. The pizza crust isn't too thin and has the right amount of sauce and cheese. The wings have a lot of meat and little to no fat. The last couple of times the wings and pizza were a little undercooked. I don't mind waiting a couple more minutes to have it cooked to perfection. The last time I ordered they charged a fee to take a payment over the phone, a delivery fee, and of course I gave a tip to the driver. I think all that was $7-$8 just to order delivery. That is what will make me think twice before ordering.

I ordered tonight, 2 chicken cheesesteak, and 4 steak hoagies, buy the time I got home the food was cold, chicken was burned, the condiments were wrong no one was happy with food it was the worst!!!!!!!! Terrible

I want to give less than one star. This evening at approximately 6:15 pm my cousin and I ordered a stromboli, wings and a chicken steak NO CHEESE with salt, pepper, ketchup' and fried onions. 40 minutes into our wait, I overheard one of the workers ask the cashier what were we waiting for and she told him. It was obvious that we were overlooked. Another 15 minutes passed and I asked about the order and was told 4 more minutes. Finally we get the order and I confirm that the steak has no cheese. The cook can't remember if he put cheese on it or not, so I open it and find CHEESE on it. They make another, the cook mumbles something that I can't understand and I repeat that there should be salt, pepper, ketchup, fried onions and NO CHEESE. My bad for not checking it until I got home. I open it and find that it had what I thought was cheese. I call IN and Out and they tell me it's mayo. I never asked for mayo. I told them that I wanted them to deliver the sandwich that I ordered an hour and half ago and that they got wrong twice. The person puts on me on hold so that she can call the owner to get it delivered. After several minutes a man gets on the phone and tells me that he'll give me credit for next time. #1 Next time???? Do you really think that I'll ever be back there and #2 what am I supposed to do for tonight. He tells me one of his car is inoperable and the one driver he has doesn't know his way around (well then why is he driving and why don't you get him a phone with google maps!). I told him that I want my sandwich and I wasn't coming to get it. The person slams the phone in my ear. It's been about 20 minutes and I'm still trying to calm down. Rude, inept, and no customer service at this establishment.

This place is horrible. I ordered 3 meals waited over an hour to only get 2. When I called back about the matter in the back round I heard the worker cures and threaten a customer. After hearing this and having my order messed up I asked if I could have something for the messed up order. The employee told me NO WE ARE NOT GIVING YOU SOMETHING FOR FREE!!! I just moved to the area and the food is good. However, the customer service is HORRIBLE!! MY orders are alway $30 plus!! I WILL NEVER ORDER FROM this place again!!!