In On The Beach

I had a really nice stay. I rode in the area by chance and saw the nice place. I decided to book there because I was not happy with my previous hotel (busy and poor location). The location cannot be better. Quit and surrounded by palmtreas close to the beach and protected by the nearby park and lake The rooms are generous and very well cleaned. The staff is really kind and helpful.They don’t have laundry service, however a laundry is not far from the hotel.

The older female receptionist I spoke with — she’s the one I’m referring to. The room is right next to the road, and the noise from the traffic is very loud. The room has no soundproofing at all — I can even hear when the person next door coughs or farts. I asked to change rooms, but she said the whole hotel was fully booked. However, that’s clearly not true because I can see there are only a few rooms occupied. She told me that if I wanted to change, I’d have to pay an extra 19 AUD in cash. However, I checked on Trip.com and saw that the price difference was only 9 AUD. I think that’s not fair. She then said, “Then just put up with it,” because I’m staying for three nights — that’s terrible service. She also made me feel uncomfortable discussing personal matters with her. On the other hand, the younger female receptionist was very polite and kind,

I'm frequently the guest of the bar. Attentive staff. I did not stay at the hotel, so no statement regarding rooms.

The worst hotel in all of Phuket! At most, you can spend the night there if you can't find anything else! I don't understand where this rating comes from!

Nice and clean room, nice view , close to the beach, cosy ❤️ staff are so kind and friendly

The order female reception doesn't seem very friendly or helpful.But the younger female stop member is polite and welcoming

The worst hotel in the town , the room is dirty with a weird bad smell, the floor is dirty, the fourniture is old, my husband got intoxicated with the water (diarrhea and vomit) we have booked for two nights but we have left the hotel since the first night 🤮

Many people and me at this hotel in January, 2025 were strongly poisoned when I was at this hotel. The water from the tap has terrible quality.. This hotel is situated at few metres near Stinky reservoir with toxins (it smells like sewerage). Don't use the tap water for washing fruits. Don't use tap water for cleaning teeth. Receptionists are good and kind, staff is ok. Sea is nearby... But it is not safe place.