Nicole O.
Yelp
We showed up after a several hour drive to a freezing cold hotel room - we assumed the the owners didn't turn on the heat ahead of time, which while is not the most customer service-oriented approach, made sense to save money. So we unpacked, wearing our winter jackets. Still freezing, we figured it just needed more time to warm up so we turned up the wall unit all the way and headed for dinner. After a full sit-down meal (with dessert), we returned to discover a still freezing room. We walked to the lobby, which smelled so disgusting that my kids and I couldn't actually stay in the room (frying fish?), and were told we could just switch rooms. My husband then proceeded to check out several rooms, each filthier than the last (seriously, our first room had a bin of dirty wash clothes on top of the microwave and it only got worse from there). After evaluating all available options, we decided that we simply couldn't stay there. We had prepaid for the stay through a third-party site, but the owner let us leave, only charging a single night's stay. Annoying, but better than eating the entire cost.
We were not expecting fancy, we were just expecting cleanliness (their website says over and over that they are clean, if nothing else). It was not. And it's not even a bargain - our stay was during off-season, and there were multiple other hotels in the area that cost $5 more a night, but included better amenities like a hot tub and playground for the kids.
Maybe we stayed on an off night, but I am genuinely shocked by the yelp rating. The staff wasn't rude, but they also didn't really care about the situation, which added to our decision to leave. I would definitely caution any one planning to stay there to look into other options before staying here.