Incentra Village Guest House

The manager was nice, but not around a lot. The maids were nice. There were no paper towels or napkins in the kitchen. The Garden room was roomy and the kitchen was ample, but the patio was trashed out and unusable. The patio needs a good cleaning out. The dining room table was about to fall down and the closet door was broken.Great location and value, but scruffy around the edges. Building is very secure.

This place is a spacious, quirky and friendly refuge located in the heart and soul of Greenwich Village. We had a great time and the staff made us feel like we were visiting family (who have a very nice house!). The hotel is located near so many great cafes, restaurants, several cute local parks and bars. You’re a short walk to anywhere or a cheap Uber wherever. We booked the Stonewall suite which was down 2 floors into the basement. It is HUGE!! There’s 2 queen size beds, a double shower, a mini kitchenette with a microwave, fridge, there’s a table and 4 chairs, a giant tv, and plenty of furniture to store your things and put your stuff on. My sister in law and nephew stayed in a different suite and they also had a spacious unit with a living room, fridge, pullout couch and a small loft upstairs with the queen bed. The staff were so wonderful and helpful. We met 3 of them over the weekend and everyone was very friendly. I had no issues with having a friend stay in my room the first night and then I asked to change the sheets the next night because I had senior aged parents join me. The staff were very nice about that request too. There’s a $58 cleaning fee which I paid upon arrival. It’s also adults only (no kids under 10) which I actually really like. My teenage nephew stayed there and that was fine with the house rules.

Pros - great, welcoming and helpful staff, quiet, great tv’s, roomy by NYC standards, excellent AC and location! Kitchenette very convenient. Cons - interiors badly in need of deep clean, fresh paint, better furniture (stained old couch, broken decorations, not antiques) and thread bare linens (see-through quilt). Shower floor tiles grimy. I found the images online to be deceiving. I love historic buildings and understand their quirks…this was just disappointing…met needs at best.

This place is a disaster, look elsewhere! The location is about all that it has that I can recommend. Our room (Maine) had constant hot/cold water problems throughout our 2 night stay. We were never able to take a hot or warm shower. The people working inside the hotel are on site at irregular intervals and tried to be helpful, but finding a solution required the “manager” who didn’t seem to be available. We also had multiple problems with their keypad locks on the front door and room doors. The worst issue was returning after breakfast on our checkout morning and being completely locked out of the hotel. Nobody answers the main phone number for Incentra. so we used an “emergency only” number that we had been given for a manager/owner(?) who supposedly lived around the corner. However, nobody answered that number either and there was no voicemail option. We finally texted the number and received a new door code that gave us access to our luggage, but we almost missed our train in the process. No apologies or personal contact was ever made. Only a text with the new code. This place is unfortunately not worth your money.

We loved our stay at Incentra Village Hotel in June 2024. The location was perfect. Not far from subway, close to amazing shops & retaurants, and only a few blocks from Hudson River Park. Every member of the hotel staff was friendly & professional. Our acommodations in the Bishop suite were ideal for our party of 3. And we appreciated having a kitchenette. We'd definitely stay here again.

What a wonderful place! Vincent was the absolute best, most helpful and courteous host you could ever want. What a kind human being he is. The location could not have been better. The rooms are very quaint and cozy. The stairs are a bit steep so if you have any physical issues you should probably specify you'd like a bottom floor room. We had an amazing stay at Incentra village.

Such a lovely hotel! I stayed in the Gaylord room for a week, which was so sweet and quaint, lovely antique furniture and a great clean well stocked bathroom. ||I arrived later than planned due to flight delay and Vincent waited for us to arrive. He helped with our bags into the hotel and down the stairs to our room, and made sure we were happy and settled.||All of the team were super friendly and polite, and I felt so at home. Would 100% return for more of this lovely atmosphere and environment.||Location wise it is in a marvellous position, 10 mins walk max to 2 subway stations (14th and 8th and 14th and 7th), and the same distance from the PATH to Jersey. Right in the heart of West Village for night life and boutique shopping, restaurants and bars. Round the corner from Carrie Bradshaw and Monica Geller if you care about that stuff! ||Facilities - microwave, pop up toaster, kettle, coffee maker, fridge. Television with Netflix and Amazon and Hulu etc.

My daughter and I enjoyed our stay in the Washington suite just before Christmas. Absolutely loved the area and would return. The quirkiness of the hotel was reminiscent of an arts and crafts style house I inhabited in my 20’s. We would return. Easy access to transportation and very safe neighborhood even during early morning and night.

This place is a spacious, quirky and friendly refuge located in the heart and soul of Greenwich Village. We had a great time and the staff made us feel like we were visiting family (who have a very nice house!). The hotel is located near so many great cafes, restaurants, several cute local parks and bars. You're a short walk to anywhere or a cheap Uber wherever. We booked the Stonewall suite which was down 2 floors into the basement. It is HUGE!! There's 2 queen size beds, a double shower, a mini kitchenette with a microwave, fridge, there's a table and 4 chairs, a giant tv, and plenty of furniture to store your things and put your stuff on. My sister in law and nephew stayed in a different suite and they also had a spacious unit with a living room, fridge, pullout couch and a small loft upstairs with the queen bed. The staff were so wonderful and helpful. We met 3 of them over the weekend and everyone was very friendly. I had no issues with having a friend stay in my room the first night and then I asked to change the sheets the next night because I had senior aged parents join me. The staff were very nice about that request too. There's a $58 cleaning fee which I paid upon arrival. It's also adults only (no kids under 10) which I actually really like. My teenage nephew stayed there and that was fine with the house rules.

What you might sacrifice in space you more than make up for in hospitality, location, ease of access and overall charm. Everyone we met that manages Incentra was kind, knowledgeable, and exceptionally helpful. We stayed in the Bishop room and while any futon leaves a lot to be desired, it was still functional enough for good rest after long days, and the bed upstairs was great. The shower was fantastic, the WiFi was fast, and we were grateful to have a fridge in the room.

Where else would an employee get up at 3:30am to carry your bags and stand on the street to make sure your Uber arrived? And wouldn't take a tip, just a hug. Cannot overstate how accommodating they are. It's as you're family. Excellent personalized customer service. Rooms are well appointed with small kitchens and fireplaces. Upstairs rooms are quiet with great views. It has charm and character that you don't find in the big chains.

Just wrapped up a four-night, solo stay at Incentra. I chose to stay here for its proximity to kid's apartment on Jane Street. Five full stars! Let's start with what it isn't: *This is NOT a fancy hotel. *It's not modern. *It's not a hotel for kids. *You won't have access to room service or a spa or things that most people would consider to be amenities of a five-star hotel. What is it: * To me, it's like a bed and breakfast that would be found in Carmel, CA. *The rooms are unique and "antique" in a way but also updated with some modern things. *It's charming and has character. *My room was pretty big and included a small kitchen (no oven). Loved the big fridge. *The bathroom was tiny but great water pressure and combined with the counter space in the kitchen, plenty of room to spread out. *An excellent location in the West Village surrounded by fantastic restaurants and shopping. *The bed was comfortable. *My room on the second floor was quiet. *There was an a/c unit that worked great when I needed it. More specifics: *Vincent, the manager, was FANTASTIC! So helpful/communicative in many ways. *There is no elevator so be prepared to walk up narrow/steep staircases if staying upstairs. Fine for me, but my mom would have issues. Ask about this if you have physical limitations. *Be self-sufficient. Vincent is great but not always there. There are a few staff members during the day but if you are looking for someone in an off hour, they might not be there. I was always able to text Vincent and he was very communicative. *In my room, Dakota, there was a skylight that was covered but still allowed daylight to come through when the sun came up. I'm an early riser so I didn't mind. You might. I could also hear the rain one night on the skylight. It was charming. *I don't think it would be good to stay here with kids. Too small. Too eclectic. *As a solo traveler, the space was perfect. With two people, I might have felt a bit cramped in Dakota.

This is a GREAT PLACE! Wonderful location! Clean and comfortable. Fabulous staff. Like a wonderful B&B right in Greenwich Village. Couldn't be happier!

The cutest, quaintest little place in the heart of Greenwich Village. Insane how perfect the Washington suite was for our stay. It was clean and well kept and felt like living in an nyc apartment. The person who helped us with our bags at the end wouldn't even accept a tip because he wanted us to enjoy nyc and everything is already expensive. Just the sweetest!!

My husband and I stayed here for 5 nights while visiting for World Pride 2019 and we couldn't be happier with our choice of accommodations. The room was very cute and even better... spotlessly clean! Located in a great part of the neighborhood with 4 parks within a blocks walk along with great slices at Village Pizza and a nice 24hr Bodega(Abingdon Market) just a minutes walk south to stock the little kitchenette in the room. Perfect location for getting anywhere in town via transit or cab or to just sit on the stoop a minute and watch the awesome zoo that is the city. Can't say enough great things about the staff--shout out to Moh and Tyra for making us feel so welcome and more like visiting family then paying guests. This will definitely be our home away from home on all future trips.

This hotel has a great location. Which they squandor by having the dirtiest rooms and moldiest bathrooms I have ever seen. Blinds don't work. Curtains were so dirty no one wanted to touch them. Shower had to be repaired as the head was spraying water everywhere. Mold in the corners. Airconditioner spewed out dirt and made us cough for days. Creekiest beds I have ever heard. Threadbare sheets. Wouldn't be surprised to see bed bugs. Lights broken and flickering. How is this hotel not shut down???

This place was great! I wasn't sure what to expect reading the reviews but as soon as Vincent met us on the steps to help with luggage and check in, I knew it was going to be a good experience. Vincent was super nice and accommodating, I would even say he went over and beyond to help us check in comfortably. It felt like being welcomed into a home. If you like a quaint cottage like feel with old NY charm, this is the place, especially with the location being in the West Village! If you are looking for a trendy, posh experience, look elsewhere. Our rooms were super cute and tastefully decorated with soft touches, not too much and not too little. It was very clean and quiet. Incentra was exactly what we needed, especially after spending the first 3 nights of a 4th of July weekend in Time's Square. Thank you to the management for a great experience, I'll definitely be back!

You should be paid to stay at the Stable! It's moldy and very noisy. small bed, shitty shower and broken toilet!

At home & comfortable in the West Village: I was treated like a welcome family friend at this charming, fabulously located, historic guest house. Chats with Vincent, who has worked at Incentra for 20 years, made this visit memorable. He told tales of the Incentra Village's history and of its colorful founder, Gaylord Hoftiezer (worth googling). Anything my friend and I needed during our stay, Vincent and Netta provided quickly and graciously. My friend and I shared the Bishop Suite, which was roomy and comfortable for two people. I gave her the upstairs loft with the full bed, which was warmer. Several times, she spontaneously said, "I *love* this bed!" She took a nap every day, too. I stayed on the fold-out sofa in our living room and opened a window. I bought an inexpensive foam mattress cover, which resolved the lumps and made the sofa quite sleepable. Steps away from Incentra's entrance are locally owned restaurants, bars, and coffee shops I wish I could bring home with me. The first time one enters Incentra Village, one must ring the bell and wait for the staff on duty to respond. They might be helping someone else, but they'll get there as soon as they can. Once I checked in and got my keys, coming and going was as easy as being at home. The building is old. Don't expect a sterile new hotel. I'm pretty fussy about clean, and Incentra was fine for me. Our suite was clean and well appointed for our stay. The kitchenette included a coffee maker, cups, glasses and flatwear. There was lots of extra bedding in our closet. There was an extra portable heater, which I gladly relinquished for another guest, as I run hot. Vincent provided a free-standing fan, which was good for cooling and white noise. To inform other light/fussy sleepers: I'm not sure this would be a great choice to stay with my husband. We both need our sleeping room super-cold, so neither of us could sleep in the Bishop's loft on the real bed. We require either a king-size bed or two beds in order not to awaken each other. The Stonewall Room has two beds, but I fear overhead or outdoor noise might keep us awake. However, when traveling on my own (or with a friend who sleeps better than I), I would choose Incentra Village in a heartbeat.

Be careful booking this hotel - especially through Expedia. You supposedly can pay at the hotel but the hotel will charge you in full immediately. Also, no matter how far in advance you book it, they charge a $35 cancellation fee - no hotel does that!

This place is my home away from home. It's not Super fancy but ...clean and the staff there really are like family to me. This is the go to spot if you need a change from the same old hotel.. ..this place is my family away from home....no other place can do that...

I had a wonderful six-day stay at the Incentra. The Incentra is a charming apartment-like experience in one of Manhattan's best neighborhoods. It's located to great shopping, coffee shops and public transportation--the 1 and 2 trains are a very short walk away for adventures uptown or downtown to Brooklyn. If you're looking for a Marriott experience, stay at the Marriott! If you much prefer something more relaxing and charming, I would recommend the Incentra.

Great location, fun rooms in a historic building. It's like living in a Village walkup, so not the Waldorf, but rooms are clean, very serviceable, with kitchenette (microwave, but no stove). Very friendly staff. We stayed there a week to visit relatives and will definitely do so again. Echo much of Sheryl R's review.

I loved this place. Charming and comfortable, it truly feels like a home in the west village. The location is unbeatable. The room was nicely decorated and perfect for a weekend stay. Highly recommend!

I'm so surprised that I'm the first to write a review for Incentra. I love staying here. The staff are very friendly and helpful, the neighborhood is one of the best in Manhattan in my opinion, the rooms are each decorated to be unique, having a kitchenette is super practical...I could go on. The only thing that I could mention as a negative is that the bathrooms are a bit dated and in some rooms, dank, and the provided soap and shampoo are pretty utilitarian.

I have been staying at this guest house for almost 30 years. It seems that the carpeting furniture and beds have not been replaced in all that time. The television did not work and was 9 inches across. The sofa was infested with lice and the carpets and floor we're so filthy that my socks turned black and my bare feet stuck to the floor. The bed sagged in the middle and was quite uncomfortable. Gaylord, the original owner, is rolling over in his grave. His 30 year old garbage is still scattered around in the closets of every room. I strongly recommend that you find someplace else.

this was a horrible place to stay.go and get a hotel for $320 a night this was terrible..dirty..only saw peoples legs through dirthy window..steep stairs to get to room and the maid sai "oh you cant have a/c on all day" if you like west village and like small dirty rooms were rude staff stay here