Indianapolis International Airport

Beautiful modern airport. It has two concourses A and B, both connected to a center section. Each of them have their own security checkpoints that divides and eases the lines. In the center section, there a multiple shops and restaurants. The baggage claim area was well maintained. I saw a small exhibition of Rolls Royce jet engines. The most convenient part is the rental car building is adjacent to the main building, so passengers can just walk to pick up the cars. Each of the concourses also have their own shops and restaurants. Delta Sky Club is located in Concourse A. The gates were clearly marked. Each gate had display of outbound flights. Waiting area chairs had charging plugs. Restrooms were clean. TSA and security lines were moving quickly. But there was no Clear available at this airport.

An unexpected turn of events had us diverted to Indianapolis Airport (weather in Chicago - LOL). Was a nice few hour stop over to refuel and walk around (got 1.23 miles of a walk in). A very nice airport behind security with multiple food locations (sit down to fast food). Thank you Indianapolis for a nice short visit and relaxing chairs while we waited for our plane to reboard.

I always have a great experience every time I travel through Indianapolis (IND) airport. It's one of the cleanest and most convenient airports I've ever been to. Security and boarding gates are fast and efficient, the staff are always very helpful, and there's a peaceful and calm atmosphere. I always feel so welcome every time I arrive. IND airport always welcomes me home with open arms. It's so good to be home! 🤘 I love it here!

This airport is large but well organized. The internal space is good looking and pleasant. It’s clean and x-ray devices at security checkpoints are advanced so no need to take the laptop and tablet out of the carryon or the backpack 🎒.

I recently traveled through Indianapolis International Airport (IND) and was genuinely impressed. The restrooms were well-maintained, and the airport overall felt tidy and welcoming. There was plenty of seating, making it easy to find a comfortable spot to relax even during busy times. The staff was exceptionally friendly and patient, clearly explaining what items—such as blankets, pillows, and personal handbags—were allowed as carry-ons, which helped avoid confusion. I also appreciated the souvenir shop’s self-checkout option, which made purchasing quick and convenient. Overall, my experience at IND was very pleasant, and I felt well taken care of throughout my visit.

Check in was quick, super fast thru security. My daughter packed hair gel that was more than allowed and they were very nice about it and let me come back for it after I got her on the plane. Every staff member I spoke with was so kind and helpful. My only complaint is I wish southwest had let my 15 or old who was flying alone board earlier. But today was a great airport experience for sure!

Extremely clean. Prompt check in. Plenty of restaurants and snack places both pre and post security check. So nice after the crowds of Atlanta. All employees are professional, check in was great, TSA pre check fine. Great airport to fly out of and into for domestic purposes.

We arrived at 11 pm. Shops were all closed. Lots of people still working the baggage claim area and rental cars. By the time we excited the plane and made it to baggage claim, our bags were already there! Rental car area was a breeze too! Even at the late hour. Our first experience with this airport was great! Two thumbs up. 👍 👍

A clean easy to navigate airport. I travel often and the layout for drop-off or pick-up is seamless. Entering the airport screening is split into two different sides of the building to make TSA screening quick and efficient. The restrooms are clean and there is plenty of seating to sit and charge or relax. If you enjoy shopping there are several options after screen and before. This goes for food options as well.

You could do so much worse! This airport is clean and not crowded. Post-COVID, so many airports have turned into sweaty, elbow-to-elbow feed lots. Not this one! I didn't eat, but they seemed to have a decent selection of places for food and beverage as well. One of the newer-feeling airports I've been in. Nice job Indy! (Only thing I'm not a fan of is...this is mostly a UNITED airport. Objectively the worst non-budget airline in the US)

A 40+ minute delay as my Delta flight waited for a ground crew to arrive to let them to the gate. I keep hearing anecdotal horror stories about flights getting ground crew delays here at IND like what I just experienced. How does this even happen? And so Yelp wants me to say what could improve? HIRE SOME PEOPLE! lol

IND is a midsize airport that is very well laid out. The two terminals are connected and you can go through either security entry and get to your gate with a short walk. The TSA precheck or the regular security....both are super fast. Once your through security there isn't a lot of food options. That's the only knock I have on the airport.

Love this airport. In the entire United States in our country..this is supposed to be 5th or 6th best airport in the entire US! It's still eastern time zone. So well maintained!! Airport staff are really responsible

Indianapolis' airport is the best at getting thru checking-in and going thru TSA. No crowds and no trams just a short walk to the terminal. What they lack in restaurant variety they make up for in accessibility.

Most airports have trouble getting to an average level of service. Rental car centers that seem to be an hour away from the terminal, food that is bad to horrible, service that falls into the just don't care category. Surprisingly, IND is pretty good on all counts. Though I wouldn't say it is a short walk, the rental cars are easy to get to. Security is surprisingly efficient. Food options include pretty decent choices of quality. United is still as horrible here as it is everywhere else. They seem to have a culture that goes above and beyond to deliver horrible service to even the best of locations.

There's more to like about this airport than to dislike. Even more than that, it's a good airport. Not too large (your walk to the rental car counters is short but involves an up-over-and-down) but with plenty of vending (both before and after security) . . . and the restaurants, bars and shops are nice ones, too. Reasonably clean, also. I've yet to meet an employee of any business in the airport who was anything other than friendly and helpful. Dumb things: if you have TSA Pre, you have to check in through the A-gates to get that lane. And despite the fact that there is no real line for Pre, you have to herd through a series of corral switchbacks that adds 100 yards to your walk. And THEN you put your luggage on the belt for the X-ray/magic detector machine, zip through the scanner . . . and wait. And wait. And wait. Because every time I've been through IND, these stupid machines are backed up. And there is no place to sit and wait, so you're milling about with all the other people from TSA Pre who are waiting for their bags. And watching as your bag slowly moves through . . . and then sits there on the belt, out of reach but in plain sight. Don't be in a hurry, or you'll be irritated (and maybe late). The signage for rental car return could be better, too - if you're looking too far ahead, you may find yourself being tricked into entering the parking garage. Even if you're not, you have to watch out for being clipped by people who were . . . yikes.

This airport is very clean and well maintained. There are several cafe and convenient store throughout the airport.

One of the cleanest, nicest, and most enjoyable airports I've ever been in. The staff were so friendly I almost didn't even want to board my flight home. Will definitely not be against a layover/flight out of here again.

This airport has gotten better since my review 2 years ago and places are open later than they used to be (9p instead of 7p which is a big difference). However, there are still limited choices as I had to walk up and back a few times looking at menus before deciding on Shake Shack. Prices at this airport are a bit high in comparison to other airports I've been to. I paid $18 for 8 wings at one place and other stuff was priced similarly! TSA Pre-Check is still only on one side so I had to do a big loop to get through security. Luckily, terminals A and B are connected so it's just a minor inconvenience. It's also Long AF. Instead of arriving in the middle and having to walk at most, half the length, you arrive at one end and if you're gate is far, you're walking for a while. Think of it like goal posts. They do have people movers but people are still idiots and don't move out da way!

Every time we go to the Indy airport, we talk about how it's truly the best. From the friendly shuttle drivers to the relaxed and efficient security team, everyone helps to create a helpful and easy going experience. The airport features local art and local coffee and food. Everything is clean and easy to navigate. It's consistently rated as the best airport in the US and I understand why. Thanks to everyone who makes it great!

Compared to many other U.S. airports, getting through this one quickly & efficiently is a breeze. I saw signs stating that it had been voted best for several years, and I must say that I agree. Lines are short. You never really NEED to arrive two hours early, and if you do, you'll have plenty of time for restroom breaks, a meal, and maybe even drinks. Everything is centrally located with no off-site rental car facility (like BWI in Baltimore, MD). Our people movers are in working order MOST of the time. Our security doesn't walk around with machine guns drawn (like the one in Tampa, FL). It is very easy to navigate, and most gates are a pretty short walk away, unlike Chicago's O'Hare International Airport. The food service workers at some of the restaurants aren't the most professional, but if that's the only concern we have, I think we're doing pretty well!

The new Computed Tomography TSA scanners are incredibly slow. Even the TSA Precheck line moves at a snail's pace because the scanning of bags is so slow. I have flown out of IND probably a dozen times since the new scanners were installed and sometimes have had to wait 15 minutes for my bag because the scanners are so slow. At times more bags are pulled off to be hand-checked than are allowed to pass through, adding to the delays. On a recent trip I was standing beside another frequent traveler while we were waiting for our bags to be scanned, and she mentioned that she often flew out of JFK, which has the same type of scanners, but it is much quicker. A TSA agent overheard and said, "Well, if JFK was as busy as IND they would be slow too!!" This was hilarious because JFK is usually ranked as one of the busiest airport in the country, while IND is ranked around 50th. Often there are large groups people waiting for the bags to be screened. Locals news stations have recently reported on passenger complaints about slow security scanners here, and IND ranked 52nd out of 103 major airports in the country for the number of complaints per capita between January 2023 and January 2024. Other than the scanner issue it is nice to see that a few more restaurants are open until 9 pm. It used to be if you landed after 7 nearly everything was closed.

We had a quick layover here on our way back from Las Vegas. Clean restrooms, friendly employees, and easy in and out.

Ok I cannot find this place even outside of the airport so it has not even created a separate thing for Tap & Pour restaurant so I'm putting it here We had plenty of time to spare before our flight which is rare for Indy haha so we stopped in and it's like your basic pub vibe. Our waitress was supper nice. I ordered the chicken ranch wrap and unfortunately did not check the contents to see that it had bacon. Easy fix, we simply asked the waitress for another wrap without bacon and she even made me shine greasy Tots. The chicken was good and the tots were crispy. Even the ranch was nice and creamy. That was a good lunch!

This is a fantastic airport! Quick and easy security with a straightforward airport setup. Plenty of food options, large, comfy seating areas with chargers and free WiFi! It was easy to uber here, as I don't believe there is any public transit available too and from the downtown area.

What an exciting and eventful 2024 NBA All-Star weekend in Indy!! The airport is ready for the athletes, NBA Jr's, Hall of Famers, coaches, celebrities, anyone who loves hops and guests. The lobby area is set up as a basketball court along with a stage that has schedule performances; what an awesome idea to welcome all to the Indy airport! The restrooms are clean and also have free water refill stations. Many stores and quick services throughout the gates and lobby. One main restaurant is located after the Security check, and one pub is located in the main lobby. Unfortunately, the Priority Pass program is no longer participating with Indy airport. The TSA Pre check office is knowledgeable and friendly when I stopped to ask a quick question. The customer service desk is helpful too. Indy is one of my favorite airport to travel to and from!

Best airport in the US! IND is so clean and definitely a great airport! There are plenty of food options and it's easy to walk between the two terminals to see what's on each side. TSA & TSA pre check never seem to have super long lines and you can move through fairly quickly!

Last few trips through this airport have been a breeze! Super friendly going through security and usually no lines during my visits. Easy pick up and drop off with rentals though that is where I have had to wait the longest.

I have flown into and out of this airport twice over the years and both times I did not have any issues. My bags are on time, and my process to/from the plane is quick. Kiosk issues are probably the biggest problem, but that's not the airport's fault, especially when there are global outages.

The Indy airport makes it very easy to get to your gate. Security is always pretty quick and I have never spend more than 15 minutes in the line. Although the airport is small and has some good options for coffee / tea and food. The airport is clean and the people are nice. A great airport experience!

Great place, easy to navigate. Took out the priority establishment so no where to go if you have a Passport Priority anymore

Headed back to DC. Trip to the airport was quick from downtown Indy. There were 3 people ahead of me in line at TSA pre-check, which seemed to be operating much more smoothly than when I was here last month (as many spring breakers were headed out.) made it to gate B 13 in plenty of time where there was ample seating and plenty of working outlets for charging devices.

This is one of my favorite airports. It is easy to get through security because they have some of the latest and greatest technology. The airport is clean. The bathrooms are clean with spacious stalls for those with lots of luggage. The staff working throughout the airport are friendly and helpful. There are several nice choices for eating a meal before (or after) your flight. If you need a comfy spot to sit and charge devices, they have them scattered around--both before in the food court and after security near the gates. It's easy in and out of the airport and your ride can wait in the cell lot until you call for a pickup.

Really nice clean quaint Little airport. People were friendly everything was so convenient. Rentals were not too far away, along with a lot of choices.

I believe "Indy" to be the gold standard of airports in America as somebody who has flown out over over 30 American airports and works in aviation for a living. It's clean, has a simple layout, plenty of amenities and dining, and most importantly has consistently quick TSA times. It is one of the easiest airports to get through in America, and if you have the choice between Ohare, midway, Cincinnati, or any other airport in the area I would strongly advise you to fly out of Indy ever time.

I often fly out of the Indy airport and it always makes me feel at home. Aside from typically fast lines through security (they now don't even ask you to take anything out of your bags!) and generally welcoming and friendly staff, there are so many little touches here that go a long way. Artwork, occasional live performances, clean and easy to navigate all help to make this airport special. I would love to see more restaurant options and international flights out of Indy but it's still my favorite airport to fly out of!

I've flown through this airport on several occasions. Once I was in town for the Indianapolis Monumental Marathon, but usually I'm here to catch a connecting flight. The concourses here are very wide so it's still easy to walk around even if everyone for any particular flight are up and crowding the gate boarding area. Recently, I was in concourse B and I found that there were plenty of decent food options when I had a couple of hours before my next flight. I stuck with the usual Starbucks which was right next to a Shake Shack.

Beautiful and clean airport. Great amount of food choices before/after boarding/exiting. I don't have a lot to say, but it's amazing.

Easy and quick airport with two concourses A and B. Lots of restaurants to choose from once you pass TSA. Wish there was a sleep pod, AA or Southwest lounge, or some sort of massage services.

Decent in and out of the airport. A lot of closed businesses after 9pm was unique I have flown in here quite a few times in the past. Respectfully, Bryan

Every time I travel I wonder why more airports can't be like Indy. Truly the best I've ever experienced and always a consistently good experience.

One of the nicest airports after it got remodeled. Everything is so clean and everything is well organized. All the terminals are bright and airy. Everything is so wide and so organized. You feel like you've entered an area that is very inviting and wanting to travel.

ALWAYS clean and has cars on display. TSA moves ppl thru at a decent pace. Love the pet relief area and enjoy the variety of food spots

What you see is what you get with Indianapolis airport. I've flown into here a number of times in the past year and it's always a pleasant experience. Even though it's an international airport, it's on the smaller side so it makes getting in and getting out seamless. Security is usually a quick process and they have some solid food and drink options once you get through. They even have some healthy options like a market with salads and a deli but also some hearty options like Shake Shack, Sun King Brewery and Ben's Pretzels. I haven't explored Terminal A too but much Terminal B has treated me well!

The Indy Airport is by far one of the easiest airports to navigate. I never have had more than a 45 minute wait in security, even on the busiest travel days. If you do follow the 2-hour arrival rule, you'll have plenty of time to check out some of the best local restaurants we have to offer. I usually grab a world famous shrimp cocktail from Harry and Izzy's, a coffee from tinker, or a brew from Sun King. Don't miss out on the sweet creations from Just Pop In, they're the perfect gift or dessert!

February 16-18, 2024, Indianapolis hosts the NBA All-Star game. Fans will feel welcome when they arrive; the airport is ready! With a regulation court installed in the welcome area, basketball fans will feel the love.

We like this airport because it is small and it's easy to find out where you're going, claim your baggage, etc. If prices are similar, we always choose Indianapolis airport as our top pick.

Love this Airport!. Big enough that it has a lot of options and small enough that it's not chaotic. Baggage claim is pretty simple and not too far away. The gates are relatively close to each other as well as to baggage claim,car rental, all that stuff. The nice open Atrium with a whole bunch of food choices and food and shopping available on both of the concourses. TSA is usually pretty quick here and the agents are friendly. In addition, they always have it decorated for whatever is going on in town when we left It was the USA swimming Olympic trials. I have seen it for the final four, Super Bowl, All-Star game. They keep it updated. Keep it looking nice. It's always pretty clean and feels safe.

Every time I go to other airports, it makes me miss the Indy airport. There are rarely any lines, the employees are always insanely friendly, and I love a good Sun King or Shapiro's pit stop before the flight. There are always seats, outlets, and just room in general to spread out before your flight. Continual applause to the Indy airport team. Y'all crush it!

IND is a mid-sized airport but by no means is it mid! Mid: Used to insult or degrade an opposing opinion, labeling it as average or poor quality. [source: Urban Dictionary] The design of the airport is quite nice for a few reasons. The layout is inviting, you drive past first the economy lot, then the park and walk, and finally the adjacent lot right outside the terminal. The options are superior to many airports and easy based on need. Not many airports afford you to park less than 300 feet from the terminal exit. The beauty doesn't end there - the multi-level entrance/exit motif lends itself to isolate the stress of an airport from the energy of comings and goings. Once inside the main portion there is dining and there is the joint of A and B where all people must flow through. The backdrop is all glass do you can watch your people fly away or land - very neat. Finally there is a small Delta lounge which is lovely. IND offers limited destinations but it's still a great place to start a journey. Final Tip: IndyGo has a bus line that picks up right outside the terminal and heads downtown via Washington Street. It is an easy way to travel if you have time for it.

What a way to end a great trip with extremely friendly encounters all throughout Indy. I guess it really doesn't matter where or when--TSA agents always seem like they're in a foul mood. Unfortunately this airport is no exception. Additionally there's only one lounge for the entire airport and you must be flying Delta to enter with your Amex Platinum. The food selection was just okay. Our Uber driver circled the airport 3 times while we waited in the cold and he blamed poor signage for the rideshare pickup area. I can't vouch for the veracity of that claim.

This airport is pretty clean and has super helpful staff! There's art, exhibits, and numerous shopping & restaurant options. I had a good experience coming & going.

Me giving an airport five stars? Pshhh - but seriously. I can see why this airport is so highly rated. Flying in and out for me was a breeze and when I sat down to write this review no cons came to mind. I really like how much art they had on display and how many nods to Indianapolis there are. The local shops were a joy to see, especially Tinker coffee shop which was a blessing when I headed out of town on a late afternoon. I had work to get done while I waited to board and the wifi was strong enough to keep me going. I can even confirm that the restrooms were clean as I needed to change my clothes before my flight. No one ever enjoys being at the airport, but this airport made my travel easy. Snaps to you!

As far as airports go this is a pretty good one... not the best but better than average. TSA pre-check only being on one side makes the line incredibly long and makes you wonder why you are paying for pre-check when it takes longer than the standard line.

We're flying through Delta. Our ticket said to be here early but the staff isn't here and we've been waiting for a hour.

I'm at Indianapolis International Airport, and although it's late and most shops and stores are closed, I really like this is a big beautiful airport! From what I can see the airport is very clean and there's lots of places to relax and chill while you wait for your flight. There's also lots of places to eat prior to boarding. This airport was well designed with big bold signs to point you in the right direction, weather you're heading to baggage claim, the exit or to the designated Uber/Lyft pick up area they've made it easy to get there. Even the TSA agents agents were surprisingly pleasant here in Indiana.

I had a good experience this time with the TSA, who helped me pass through the screening process even after I had lost my wallet and ID. There is a pretty good newer restaurant on the B gate concourse called The Farmers Market. I stopped there for a wild mushroom flatbread with goat cheese, which was pretty yummy.