K L
Google
I am willing to elaborate on my 2-star review as requested, but it is not good....
First, the food. I stopped in for the lunch buffet to find surprisingly few choices on the buffet, all of which were marginally flavorful--just short of bland. There were one curry (chicken), one tikka (chicken), saag paneer, mixed vegetables, and tandoori chicken. That was it. The naan was soggy and chewy, and the pakoras were floppy and chewy. Secondly, I became aware of the fact that management takes a portion (or all?) of the servers tips which is highly unethical and even illegal in cases. Third, the interior is poorly lit leaving it feeling dark and dingy.
I am not the person who left (good choice on their part) and it is rude and presumptive to accuse or question someone like that. I had a menu. The fact that you detailed an additional upset customer speaks volumes to all reading this review. In retrospect, a 1-star rating is likely more accurate, but the server (only) was polite. I rounded up to a 2-point review. Please, let me know if you would prefer additional descriptions or a change of the review to 1 star. Happy to do that....
Frankly, asking for additional feedback is not a smart move for a negative review. I always defer to the establishment to improve their problems, but in this case, I don't think there is any recognition of the issue with the owner sticking to the false perception that the food and service are great. I HIGHLY recommend a different Indian restaurant a bit further to the east on Hampden.
For any doubting...check the attitude and rudeness this owner shows on social media and Google Maps, rudely insulting customers and arguing against the truth. This is why reviews are so important in today's world.
Owner's Response: ...was wondering on what made you rate us 2? Are you the one who did not wait to be seated, sat yourself and then got mad at us since you did not have a menu! Got up and left in a huff- without giving us a chance to serve you.The sign,at the front clearly states " Please wait to be seated". Kris, owner.