jake
Google
Beautiful rooms and resort. Air conditioning is strong, has a game room with billiards, ping pong and karaoke, and lots of TV channels in room (many English channels). Service is a highlight, most staff were able to accommodate in English. We absolutely enjoyed the wonderful infinity pool. The resort was quiet, maybe only a few other rooms booked while we were there. Minibar and laundry services are affordable, and the onsite restaurant is pretty good! Included breakfast was delicious and plentiful. We really liked the Adobo and Pancit Canton during dinner.
Only notable downside is that the wifi was bad the entire stay, though the staff were prompt to accommodate and provide smart wifi hotspots during our stay. Cell service is sufficient as well.
We stayed during what ended up becoming a monsoon, so had to check out early, but staff were very accommodating all the way through. The front desk was very helpful in finding us a ferry in the bad weather, and was even willing to drive us to Calapan Port (at a fee) if the ferry was canceled at Balatero Port (the 2pm RORO). When we checked out, the resort had a private van ready for us, who stopped at the ticket office and then dropped us off inside the port, all we had to do was pay the terminal fee (10 php) and walk into the air conditioned waiting area. Will definitely return if I’m back in Mindoro.