Lalaine L.
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We transferred to another hotel because the first one didn’t have a nice view and it was a bit far from the malls. However, their breakfast was very good and totally worth it, and the staff were super friendly. Guests were treated very well, and the Wi-Fi connection was very satisfying.
As for this hotel, it was our first time staying at this branch. The view was great and I really loved it. Unfortunately, the staff were not friendly, especially the ones assigned during breakfast that day. The breakfast was not worth it at the time we checked in. We decided to change hotel locations because we wanted a better view and hoped to experience a nicer hotel, but this is what we ended up with. The Wi-Fi connection was also very weak.
I hope they improve in the future, especially when it comes to staff attitude and service. Some staff members were friendly, but others were not, and their customer service really needs improvement. The food was disappointing, and the service from some staff was poor.
Maybe it just wasn’t ou right timing. 🙂
Every hotel really has its own advantages and disadvantages. But for a hotel that is consideredIloilo, we expected more. It didn’t meet our expectations especially when some smaller hotels, even those hidden on the side, offer better mornings, better
I hope they improve in the future, especially when it comes to staff attitude and service. Some staff members were friendly, but others were not, and their customer service really needs improvement. The food was disappointing, and the service from some staff was poor.
Maybe it just wasn’t our lucky day or the right timing. 🙂
Every hotel really has its own advantages and disadvantages. But for a hotel that is considered one of the nicer ones here in Iloilo, we expected more. It didn’t meet our expectations especially when some smaller hotels, even those hidden on the side, offer better mornings, better food, and better service. 🙂