Praveenk2008
Google
We stayed here for 5n during our recent trip to Amsterdam and I have to say that we weren't entirely impressed. There were a few negatives that made the experience a lot less than what we expected, especially compared to other Mgallery properties across Asia and Europe that we've stayed at. ||It all started during check-in as we had arrived early and although we didn't expect to get the room immediately, we also didn't expect to wait till 30m before official check-in time to get the room. Anyway, given that we were aware of the policy, we can't really blame them for this but it did surprise us nonetheless. We had booked a deluxe room and the room that was allotted to us turned out to be much smaller than advertised and this definitely wasn't something we were happy about. Thankfully, Mauro, at the front desk, helped us correct this on the next day when we pointed this out and shifted us to a room which was much more spacious and well lit up. The other issue was that the air conditioning never seemed to work, even though we turned it to the lowest possible setting. Also we noticed that umbrellas had to be rented near the reception.... hardly something we'd expected from a hotel where you're paying close to 500 EUR a night.||It wasn't all bad though.... The staff were genuinely friendly and warm and we loved chatting with Nicole and Aditya during our visit to the bar and restaurant. Mauro, as mentioned earlier deserves a 👍 for his efforts in addressing our concerns. The breakfast buffet had a good spread of options available and the taste was quite good with a lot of healthy options...the coffee from the machine was disappointing though. Some of the drinks we had at the bar were truly amazing and made us want to keep coming back every day. ||The room had all the amenities needed and the bed was very comfortable. The entire place was kept very clean and the wallpaper in the room added a quirky touch. The location of the hotel is very close to the central station and hence walking distance to a lot of places, and a tram stop is also nearby.||Overall, despite the minor inconveniences, we enjoyed our stay here, thanks largely to the people at the property.