Inn and Spa at Loretto

I cannot say enough wonderful things about The Inn and Spa at Loretto. From the moment we arrived, the front desk team made us feel truly welcomed. The Living Room Bar staff was incredibly attentive and warm, and the spa team delivered one of the best experiences I’ve ever had—especially Bruce, who gave an outstanding massage I won’t soon forget. Our room was beautiful, with its own private patio and a stunning view. Be sure to check out the fourth-floor walkout—the unobstructed view of the mountains is absolutely breathtaking. The location couldn’t be better. You’re steps away from great food, unique shops, and gorgeous hiking trails. When you visit, do it all—you won’t regret a thing. This place is pure magic, and when I return to Santa Fe (and I absolutely will), this is the only place I’ll stay.

From the moment we arrived the staff made us feel like royalty. The check in process was seamless, and our room was immaculate and well decorated, the outside patio was a definite plus! The hotel facilities exceeded our expectations. We enjoyed the outside pool along with the food and drink. I can’t recommend this hotel highly enough, we throughly enjoyed our stay and will definitely be back. I want to thank the General Manager, Isaiah, he was professional and had a superb knowledge of Santa Fe, so ask for recommendations!!!! Thanks again for a great stay!

Positive: The pool and area was Amazing. So clean and beautiful. Staff everywhere maintaining it. The staff in all of the hotel were wonderful. It's a beautiful hotel. The restaurant is fabulous,also. Negative: Our room only had one chair in it. One of us had to sit on the bed when we were in the room

This beautiful high end resort has a warm welcome from the valet, front desk, waiters all the way up to management. Mr. Isaiah Melton’s personal touch making sure you the ultimate experience was very much appreciated. The amenities are top notched. The Living Room Bar area is a place to relax, enjoy a drink, listen to live music and ait in the cozy area with a kiva fireplace going. The beautiful pool, hot tub and personal cabanas are gorgeous! Make sure to try the white sangria. Love the proximity to the plaza!

Beautiful hotel in a beautiful spot in a beautiful town. From the moment we entered, we were captivated by the architecture and decor. It was a cozy and welcoming setting with great shops and an excellent pool area. The restaurant, Luminarias, served a superb breakfast on an outdoor patio - simply perfect. We have to give a special “shout out” to one of the servers, Colton, who took care of us both days of our stay, and I have to say, he was a true professional with a genuinely personable attitude. He made an already good place into a great one with excellent service and hard work. He and a younger “kid” who was collecting towels and trash from bins all day by the pool hustled the entire time, and I recommend them both for a raise! Thanks for a great stay. See you again, I’m sure.

We are loving our stay. The hotel is old and classic. It has a musty smell. The location is fantastic. The restaurant was good with intimate, romantic booths. The lobby bar had a fabulous two man soft jazz band. Pool is heated. Our kind of place.

This was not a good hotel. I am surprised by the many positive reviews to be honest. It is a great location and the pool area and exterior is beautiful. I don't have much nice to say otherwise. We had a "junior suite" which was just a normal hotel room with a small sitting area. There were two balconies, which was nice. However, there was no mini-kitchen or bathtub. No microwave. Room was dark and dated. Inside the dark stone shower, you can visible see black growth of some form of mold. As well as mold coming out of the air vent over the bed. On the left side of the bed where the carpet meets the baseboard, there is also some form of furry life-form protruding from the carpet. My friend was coughing and sneezing *only in the room*. Outside he was fine. The restaurant was just "meh." Steak was overcooked. The spa was fine, but overpriced. Pool area was great, but it was difficult to flag down a pool waiter for drinks or food. One of the waiters suddenly announced he was going home because he didn't feel well. Other waiters seemed rushed or would just ignore you. Offering food and beverage delivery at the pool is a wonderful business model, but it is not currently being executed as it should. Often there was no one there, and when they were, they seemed like they did not want to be there. For the most part, the people at the front desk, the valet guys, etc. were great and very helpful. The only issue was when I called the hotel reservation desk before arriving to make sure that there was a pull-out bed. The lady on the reservation line confirmed that there were was a pull out bed available. However, when we arrived we were told this is not an option. Seemed like a general lack of knowledge regarding what is and is not available in each of the rooms. Overall, would recommend looking elsewhere for a different and better hotel in Santa Fe,

The room was dark and dated. The balcony that we paid extra to have was FILTHY and too disgusting to ever sit on!! The wood chair frames on the balcony were rotted and the cushions had mold all over them! The elevator was tiny and super slow. The pool area is excellent. The food at the restaurant was mediocre at best. The staff was apologetic about the condition of the place!! They seemed genuinely embarrassed to be working at such a run down place. Prices are very high for the conditions at the place.