Inn on Fifth

The Inn was wonderful. All the employees were very courteous and couldn’t do enough for us. The Inn was extremely clean, the room was nicely equipped with a coffee maker and bottled water. The outside grounds were well maintained. The location was terrific, close to shopping and many restaurants, which were all within walking distance. The extra bonus was the Inn car which would take you anywhere within a mile from the hotel.

Excellent experience. The rooms were large and well appointed. Everyone on the staff was extremely helpful. The club level is well worth the price and is actually an extremely good value. Location, breakfast and everything were impeccable. Will definitely stay here again.

Great breakfast. Loved Ocean Prime! Amazing beach access. All the staff was awesome! Only negative was thermostat went out Saturday night. John? Knew exactly the problem and came right up at 4:30 am. Prly need to change those batteries on a schedule.

The atmosphere at the Inn on Fifth perfectly blends the charm of Old Naples with the feel of a boutique hotel. The staff are always so pleasant and accommodating. A special shout-out to Brenton, Gayle, and Jessica at the pool bar — they’re outstanding representatives of the Inn and a big reason why we keep coming back. This is probably our 12th stay in three years and our third in 2025!

1. Staff were friendly and knowledgeable .|2. Hotel was immaculate!|3. Beautiful outdoor pool.|4. Room was beautiful!|5. Outstanding location.| |All of the above made our stay delightful. Can't wait to return in the near future.

We just returned from a Father’s Day weekend stay at The Inn on Fifth, and I can confidently say that it exceeded our expectations in every way. From the moment we arrived, the service was warm, thoughtful, and personal. Judi at check-in made us feel welcome right away, and Lisa and Armand at the concierge desk were exceptionally helpful throughout our stay. The valet team—especially Juan—was outstanding, always greeting us with a smile, shuttling us to and from the beach, making our comings and goings seamless. We stayed in a Club Suite, which was spotless, beautifully appointed, and well stocked with everything we needed. The Club Lounge offerings, including breakfast and snacks, were excellent and nicely presented. Due to my daughter’s peanut allergy, we weren’t able to enjoy the dessert options, but the staff made a point to tell us that if we let them know in advance next time, they would be happy to prepare an alternative. That level of thoughtfulness and accommodation really stood out and reflects the hotel’s overall commitment to guest comfort. The location, of course, is unbeatable—right in the heart of Fifth Avenue. The shuttle to the beach made getting there incredibly easy, though we also enjoyed walking it one day as well. Everyone we encountered at The Inn on Fifth went out of their way to make our stay exceptional. We left feeling relaxed, appreciated, and already looking forward to our next visit.

We had a fantastic stay at this hotel. The rooms were clean, comfortable, and beautifully appointed — everything felt fresh and well cared for. The staff were incredibly friendly and helpful, always ready with a smile or a recommendation. The central location made it so easy to explore the area, with shops, restaurants, and the beach just a short walk away. Would definitely stay here again and highly recommend it to anyone visiting Naples!

Great little hotel that focuses on making your stay very easy! There was a concierge assigned to our floor who assisted with anything we wanted. They serve breakfast, appetizers, and evening snacks with a full bar at all times. They will drive you anywhere you like within a mile of the hotel. We were brought to the beach and picked up when we had enough sun. Chairs and umbrellas were provided as well. We had a suite with an outdoor balcony. The room was large, and the bathroom was spacious. There is a rooftop hot tub that is open 24 hours, and a pool with a bar that also serves light bites. Very, clean, and everyone was extremely polite and helpful. We would definitely stay here again!

For services above expectations Isrreal at front desk handling many of our special needs during our visit was outstanding He was the definition of "my pleasure'' Does mean it from his heart Wife was having a panic attack and he jumped right in with an Uber transaction gone wrong putting both of us at ease not to mention recommending several dinning suggestions Thanks again Rick and Toby Wynnewood Pa See you on our next visit Exceeding Expectations above and beyond

So several things.....first this is not my first time here so I feel like I can give a really accurate review. Let's start with the valet and check in both were good and the staff was very kind. Let's move onto the room....its been so humid in our room I have complained 3 times and nothing seems to change. The sheets keep coming off our bed every night it's so annoying. The bed is not very comfortable and the blankets have a tag right in the middle and I keep having to flip the blankets over and housekeeping keeps putting them back with the tag by our heads. Now let's talk about the pool. When I am spending this much money why do I keep having to go to the bar and order drinks for them to tell me okay I'll bring them to you. Why can't you come to my chair and ask me if I want another drink. Next the spa adds on 22% gratuity without even asking you another thing that is annoying.

Hidden gem! This is the perfect location for a night on the town. The rooms are gorgeous and the pool and hot tub is a hidden hideaway. They also have coffee outside for breakfast. Great time

From the moment I arrived, the staff's warm welcome and professionalism set the tone for a wonderful visit. Not to mention the wonderful holiday decorations. The accommodations were immaculate and thoughtfully designed. Modern room with more amenities than most- robes, coffee, water, luxurious bedding.... The attention to detail was remarkable, from the high-quality toiletries to the personalized touches that made me feel at home. Exceptional service. Every staff member I encountered went above and beyond to ensure my stay was perfect. Whether it was the concierge providing excellent recommendations, housekeeping maintaining the highest standards, felt genuinely cared for throughout my stay. The hotel's facilities were equally impressive. The pool area was serene and the fitness center well-equipped. Location, as the name suggests, is in the heart of Fifth street. Very convenient. Gold standard for hospitality.

The Inn on Fifth is not exactly the best choice. Trying to be a Premium Hotel is addressing concerns of guest issues. After a stay last month, a few issues that were ignored. Booking a Vacation, re-think it.

Nice accommodations and pool area. We had a wonderful room near the pool. The valet service is super mediocre and could have been more friendly or offered guests a water since it is literally dangerously hot. The coffees were out in morning and had a hard time getting room serviced. Over all great locations near fun activities. Pool is pretty! Keeps getting worst here on service! Just avoid this place. Basically terrible service all around. Go somewhere else!

The Inn on Fifth exceeded all our expectations. The staff are very helpful and kind giving us many restaurant and shop recommendations. I appreciate how clean this hotel and amenities are kept. We will definitely be staying here very soon.

Really nice hotel. It's clean, well-decorated, modern, and right in heart of the action in Naples. It's right next to stores, and restaurants and is a short walk to the beach. The staff were friendly and gave me a lot of good suggestions. The is clean and well-equipped. I liked the marble floors as opposed to carpet. The gym is well equipped relative to other hotels. Note that they are still recovering from Ian and you can see some signs of that.

Save your money. Horrible Direct TV that doesn't work. Someone was going to come up to help but never did. Mostly used my own laptop to stream shows. Nothing special here.

The greatest spot to stay in Naples, without a doubt! Located on the best street in downtown and just a few blocks from the beach. The Inn on Fifth is strategically placed and, more or less, the hotspot in downtown Naples. The hotel is a modest upscale boutique with excellent service and amazing amenities. The pool and patio area are beautiful with a charming front. I stayed in the adjoining Club building, which has a separate check-in area and a lobby with complimentary breakfast, snacks, and wine/cocktails every day. The rooms/suites are spacious and equipped with everything you need. Extremely clean. Very comfy beds for a great night's sleep. The suite balcony was huge with an amazing view of 5th avenue. The staff was friendly and helpful. I would highly recommend The Inn on Fifth in Naples.

One of, if not the best, hotel/resort to stay in town (note: most recent visit was in 2021). Excellent, top tier customer service. A real treat to interact with staff at all levels. We would see the manager/owner at the time, Mr. McCabe, personally making rounds and interacting with staff. Rooms at the club level were very spacious and warm. They offered high quality linens, in room hospitality offerings and toiletries. The club level food and beverage offerings were generous and high quality and really made for such a pleasant, zero effort way to relax and have a snack/drink. The real stand out for me was the housekeeping service. It was the most meticulous, thoughtful, and thorough housekeeping service I have ever experienced. Upon return, our room was not only spotless, but meticulously organized and very obviously carefully tended to (but mind you not in an intrusive way). The way the housekeeping staff wrapped my curling iron cord, for example, was a work of art and a technique that I have since adopted personally. Kudos to Inn on Fifth.

The wife and I make an annual trip without the kids. We picked the Inn on 5th for its location in one of our favorite towns. When arriving we were greeted with a lively and outstanding front desk receptionist named Hollo. After a few nights we have concluded the Inn is far more than just a great location. The Inn is full of outstanding people striving to assure your stay is sublime.

Ok let me start by saying this is probably my 5th or 6th time here. We have stayed in club level and we have stayed on the pool building side. We come back because we always felt we were treated so well no matter which side we stayed on. I booked a pool view patio suite. Although the patio is very nice and can fit a group of like 6 people the view of the pool is non-existent. False advertising. The AC was not working efficiently and only the fan was running. We called front desk and maintenance came up. He was in our room for 15-20 mins. Said only the fan was running and he reset it we needed to give it 15 minutes. 30 minutes later the air coming out of the vent was still fan only not cold at all. We called the front desk and we were moved right before our dinner reservations with friends to a room on the same floor. It was not as big and furthermore I went from a large outdoor patio to no balcony at all and a view of a rundown parking garage. I stopped at the front desk before dinner and the girl Holla said there was nothing she can do tonight for me. I asked her to write down what had occurred and to include that she could not help me a paying customer. She fought with me but finally wrote the summary. The next morning I wake up to a coffee maker of only decaf pods. As petty as that is it was just another thing that went wrong. I went back down to the front desk and thankfully Maxwell the manager was on shift and he was a breath of fresh air. Thank you Maxwell for being so understanding. He moved us to the club level. He was very empathetic to our experience thus far. Hola could learn from him. We were moved immediately with the help of a valet. Alec the director of services called me later that day and was also empathetic and understood my frustration. They did do their best to make things right. Unfortunately our AC broke in the new room. I advised a staff member that was serving breakfast on the club level and she called for help. She did tell me the AC problems have been an issue lately. It was hot in the hallways. I advised Maxwell of this upon my checkout. When you are charging a premium for a luxurious experience then the basic need of AC should be priority and the next basic need of customer service should be the next priority. Holla needs training. I don't know if I will be back. I think will follow some other reviews to see if things improve before I go back. However Maxwell and Alec rock. Thank you gentlemen.

I stayed here a few months ago for a long weekend. The hotel is beautiful and this was before their renovation! Located right on 5th, this location is perfect if you want to be around all the good restaurants! Ocean Prime is next door and Truluck's and a bunch of others are within walking distance. We didn't use our car at all, how great is that? The pool was great but the pool furniture could have been cleaner especially the couches. What I loved most about this boutique hotel was the balcony. Not only did it face ritzy 5th Ave but even when it was raining we didn't get wet. So relaxing sitting outside and people watching and watching the sunset was really nice even if I did it alone. If you are going out somewhere local the hotel has a few courtesy vehicles. I only remember one was a Tesla and I think one was a Cadillac Escalade but not positive on that one. We didn't need a ride anywhere because we were right in the middle of the stores, boutiques, restaurants, galleries etc. I wrote separate reviews for the places that I went to, my favorite being Ocean Prime, one of my favorite restaurants. Whatever issues we had were quickly resolved. The staff was professional and very nice. Very good boutique hotel with price points that won't break the bank. I'll be back!

Their hotel courtesy cars are Teslas and Escalades. There's a phone in the bathroom. I wanted to enjoy the "baller" lifestyle during my Naples vacation, and I think I made the right choice by staying here. After requesting my long weekend off, I looked for places near water and dining spots. Io5th seemed to fit the bill. Great service started when I reached the curb, as the valet already had my check-in information. While I arrived a little before my room was ready, they stored my bags giving me time to souvenir shop and sightsee. After round 1 of my touristing, my city-view suite on the terrace level was ready with a very comfy king-size bed, black out curtains that caused me to sleep past my wake-up call and a huge rain-style shower. In addition to soap and shampoo, they also provide a dental kit. The room also had sufficient and accessible electrical outlets and a flat screen TV although I didn't use that or the desk. My closet also had plenty of hangers, as well as a pimptastic bathrobe. While I didn't try room service, the Ocean Prime restaurant is in the lobby. I enjoyed apps and drinks with friends here (see the separate review) as well as the almost full moon by the connecting courtyard. The front desk employees were always pleasant and attentive, even allowing me to keep my bags in storage without a fee after checkout while I brunched and explored before driving back home. I also didn't have to wait too much when I was ready to be picked back up.

We arrived for a two night stay and when walking towards our room we immediately smelled marijuana smoke in the hallway....not a good first impression. During our first night in the room we were kept awake much of the night with dripping water from our air conditioning unit. The next day, we left our room at 9:30 am and returned at 4:30, and our room still had not been cleaned. I went down to the front desk and talked to a lady at the front desk about our issues: strong marijuana smell upon arrival and is still very strong in our hallway, our room was not cleaned after being gone much of the day, and the air conditioning dripping issue. She said she would send the maintenance guy to our room as well as the housekeeper. The maintenance guy arrived and looked at the AC unit and noticed a bucket placed there to collect the dripping water...this clearly meant that someone knew about the issue and tried to "band aid" the problem, not ok. After we left for dinner the housekeeper did clean our room but did not refill our coffee pods or water. I had to call the front desk and request these items, again..not ok. We enjoy visiting Naples, and have stayed at this hotel before, but we won't be staying here again.

This place is definitely pricey, but what a beautiful treat it was! They provide complimentary valet, the check in took just a few minutes. We had a king room with balcony on the second floor. The decor was beautiful and the amenities were great. We enjoyed the pool area with outdoor jacuzzi. The complimentary coffee on the terrace every morning was a nice touch. I highly recommend this place if you can spare a couple of grand.

6/10-11/2017 - The Inn is an enchanting and unforgettable hotel. It provides a stylish, chic stay. The hotel's standout feature is its beautiful white lobby with red accents. (side note and BONUS: The valet is complimentary) Caitlin at the front desk checked us in and told us they also serve as a concierge and would be more than happy to give us recommendations for restaurants and things to do in the area. She then pulled up a map and showed us a few suggestions. She also mentioned it was Naples Restaurant Week where participating restaurants are offering a 3-course meal for $35pp. Rachel, also at the front desk, gave us a few suggestions as well for more local finds. Our room was spacious and clean. It was a double guest room, with a nice balcony. Very comfortable beds and a huge shower. We used the mini fridge to store water, although you do get 2 bottles of water complimentary. There is an iron/ironing board that we also used, robes, and a coffee machine with Starbucks Verona coffee as well as teas. The best part is the close proximity to restaurants and bars as well as the beach. We ended up walking everywhere and exploring the area. For dinner on Saturday, we just walked next door to Ocean Prime who was offering the Restaurant Week special. After, we strolled the streets for a bit. When we came back, there seemed to be working on some kind of leak right in front of our door. It was still there in the morning. Although we did not make it to the beautiful pool because of the weather, we did go to the gym, located on the 2nd floor, for a quick Sunday morning workout. The gym was a bit muggy and humid, other guests coming in mentioned the same thing. We decided to run to the beach instead. There is also a spa on the the 2nd floor. We really enjoyed our stay at The Inn on Fifth and highly recommend it! The staff was wonderful!

Beautiful boutique hotel in the heart of downtown Naples. We picked this hotel mostly for the location, and I was more than pleasantly surprised by the accommodations! The hotel itself is beautiful - the lobby aesthetics are simple and elegant, without being stuffy. The reception/concierge staff was super friendly and greeted us each time we walked by. They were helpful with information whenever we asked, such as pointing out great spots to rent bikes, where we can play tennis for free, and attempting to make reservations for us. They even had beach chairs and umbrellas for us to borrow (for free) for the beach - word of caution though, the umbrella is teeny-tiny! Another nice touch is the shuttle service they offer - they have a variety of cars and carts - we took the golf cart to the beach and back one day - most days we walked though as it's about a 1/2 mile and a beautiful walk. My one complaint would be the overly-scented lobby, it somewhat like walking into a perfume store each time we entered. The room: We stayed in a standard King suite - nothing fancy, no club level and it was absolutely beautiful! I couldn't ask for a better room - SUPER comfortable bed, cozy soft sheets, and fluffy pillows! Our window overlooked the pool area which was nice! The bathroom products provided are L'occitane, which smelled wonderful. One major downside was the water pressure in the shower. We stayed in room 355 and the water pressure was really terrible - they have a large rain showerhead, but it seems as if the pressure wasn't adjusted for that type of head. The bathroom was beautiful, but that was a pretty big bummer. The pool is really nice - not super large or deep, we had brought goggles/caps and planned on doing laps, but realized the pool wouldn't be conducive. There are plenty of chairs and umbrellas about, plus amble clean towels and a water station - it's very easy to stay here all day long! There's poolside service from the Ocean Prime restaurant next door, and we even ordered lunch at the pool one day - plus my husband enjoyed some mid day cocktails on occasion, who can complain about that? There's a hot tub as well, which looked great - but we didn't check it out as the weather was sunny and beautiful! We had a car with us, which we parked (for free) in a variety of lots around the downtown area. We only used the car on few occasions, and were able to walk to most everything! There is complimentary valet service, but we didn't realize that at first. The reason I can't give this hotel 5 stars is the water pressure. I know that sounds very silly, but seeing as this is a beach/sun location - low water pressure means even more difficulty washing sunscreen off each day. Plus, getting shampoo out of long hair became a dreaded affair. I doubt it'll be enough to keep me from staying here in the future, but it would 100% be something I brought up before booking again. Otherwise, highly recommend!

Was only in town for 1 night, but if you like being right in the heart of the action, this is the spot. If you like a quieter spot off the grid, not for you. I love the action and being close to tons of bars/restaurants, so for me it was ideal. Having Ocean Prime downstairs and Trulucks 10 steps away, all the shopping, etc. The room I had was good for 1 person - super clean, great bathroom amenities, and although I didn't use the pool or spa, checked them out and looked great. Plus, the entire staff I encountered were GREAT. Went out of their way to say hello and ask how things were. Plus, at Christmas they decorate beautifully.

Staying Downtown Naples, the Inn at Fifth is located in a much desired area with Shops and Restaurants all around! When beginning our search for a Hotel in Naples this Boutique Hotel was the winner from the beginning! Not only is the location great but the Hotel and Staff are very inviting. As soon as we arrived to our departure, each encountered with a Staff Member they were always first to greet and interactive! The Hotel Lobby is Stunning with Grand Chandeliers and Modern Furniture while still keeping it Welcoming and Homey! They offer Complementary Valet or you can Self Park on the Streets. Valet Guys are quick and efficient never making us wait for any length of time. We booked a King Deluxe Room with the only down side being the Bed; it was a bit too firm for us and if you can bring your own pillows, I would recommend to do so. Our room included a Balcony, Mini Fridge (available in each room), Complementary Wifi Throughout the Hotel, Complementary Bottles of Water, Flat Screen TV, Coffee Machine, Safe, Large Walk in Shower, Iron/Ironing Board, and Plenty of Storage Space. The Hotel Offers for All Guest: -Complementary Valet -Complementary Transportation to Downtown & Beach -Complementary Wifi -Paper Service Each Morning -24 Hour Fitness Center -Laundry Services -Business Center/ Conference Rooms -Rooftop Pool & Hot Tub -No Resort Fees On-Site Dining provides you with Truluck's Steak & Seafood and Brand New, Ocean Prime! Within just a short walking distance there is plenty to choose from including options for Coffee, Breakfast, Lunch, Gelato, Happy Hour, Dinner, and Late Night! Everything is at your fingertips while staying here! Booking the Inn at Fifth was a Splendid Time offering so much more than the Big Box Resorts/Hotels! Check Specials and Offers Online for a Deal! Go Explore Downtown Naples!

Love this hotel! Love the decor. Love the service. And you can't beat the location! We stayed in a club level suite and it super nice. The club level has a lot offerings - light breakfast, mid day cocktails and after dinner drinks. Rooftop area was comfy too. FYI - these suites are across the street from the main hotel, where the spa and gym are...but that's not an issue at all. FYI - I give the hotel a 5/5 but I'm going to give the spa a 1/5 - it's small and my massage sucked...it was the worst I've ever had. I don't think the masseuse knew what she was doing or had every done a massage before. They should not offer the service if they don't have licensed/trained/experienced people doing the job.

If you go to the spa, I recommend you ask for Irina. She was very professional, polite and gave a great massage and facial. Thank you Irina! Clara

What a great location for a quick getaway. The hotel and grounds are beautiful. Tons of restaurants and places to go to within walking distance. Rooms are beautifully decorated. Only issue was we got a room with double beds and I was expecting queen beds and not full beds so it was kind of a tight squeeze for sleep. Pool area is small but that's expected given the buildings footprint but it is nicely done. They're not on the beach but do have a courtesy shuttle to take you and they provide beach chair and umbrellas should you request. Valet service was quick and friendly. Will definitely stay here again.

First off the valet service seemed sketchy. The front desk gentleman was not friendly at all didn't mention anything about the hotel services, restaurants in the area, or things to do. No hotel security at all hardly anyone and the front desk if you had a question or needed assistance. Room was nice nothing great for a boutique hotel. I reserved city view and was told my view was better of a parking lot a (dumpster). The light in the bathroom would not shut off and we had to close the door at night, the AC was so loud I barely slept for 3 nights. Maids and Gail at the pool bar very nice everyone else rude and not friendly at all. Wish the hotel had a bar and music for entertainment. Nothing to do in down Naples.

Another enjoyable visit to Naples at the Inn on Fifth! We prefer the room overlooking Fifth Avenue relaxing in the wicker rocking chairs and love seat. At night the Avenue is so pretty all light up! The rooms are immaculate and very comfortable. The renovated pool is a nice addition to the hotel. We swam and lounged and had pool side service for beverages. The valet service and chauffeured trips to and from the beach is a great amenity and the valet is top notch! Hard working and eager to please, very polite and respectful! Please view my photos as the lobby and other areas are beautiful! Highly recommend and we will be back

We were in Naples for one night during our vacation, and we had picked the Inn on Fifth due to location and the pictures of the rooms. It seemed like a nice boutique hotel that was close to everything. Unfortunately, our visit did not match our expectations, which is why I am going to be writing this review. When we pulled up to the hotel, the valet asked for our keys and if we needed any of our luggage to be taken by the bellboy to the room. We didn't need assistance, so we took the bags ourselves. While we were walking to the hotel, we heard a noise behind us and turned around to watch the valet pull away very quickly in our rental car. It surprised us, because later we discovered our car was in the parking lot by the hotel only a few feet away. We weren't quite sure why he drove off so quickly for such a short distance. Check-in was quick, and the lobby was beautiful, with art, crystal modern chandeliers, and marble. Our room was pretty as well, with art, marble, plush bed, and a private balcony. The view from the balcony, however, was less appealing, since it faced a side street and had no view of the water or foilage. Also, there was bird poop on part of the balcony and the seat of one of the chairs, so we had to turn the cushion over so I didn't sit in the poop. It was a rainy and stormy day, so we walked around the hotel to look at everything and didn't have a chance to go in the rooftop pool. The hotel was within walking distance of restaurants and shops, and we found an excellent Italian restaurant that had food to die for! Other than that, there was not a whole lot to do around downtown Naples. The stay at the room ended up being a sleepless night. The air conditioning didn't work properly, so we were hot at points during the night. My boyfriend said he was woken up by drunk guests at 12 or 1 am that were talking loudly and their voices were bouncing off the walls of the lobby up into our room. Apparently no one tried to quiet them down. Also, at around 7:30 am, he was woken up again by the sound of landscaping crews blowing off leaves near our room, which he could not understand why they were doing that so early near a hotel. We walked to breakfast at Starbucks, and when we walked outside, we noticed our car had been moved from the parking lot to the valet lane in front of the hotel. When we walked back from breakfast about an hour later, we noticed our car had been moved across the street to another lane. It was the most bizarre thing to see our car being moved around so much. I wish the visit was more enjoyable, considering how pretty the room and hotel were. But I hope this review is helpful for other fellow Yelpers.

Long-time guest over many years. Purchased home last year in Naples. Still book Io5 for family and friends. Ian: was evacuated. Big time damage. Trying to get back in to assess. RSW closed. No rental cars. Once available, I booked flights and three nights.to meet my contractor and adjuster ...they had to push me out. Tried to adjust or cancel my res. Io5 charged me me one night. Local res agent knew circumstances. Just sayin....

First off The front desk manager needs to pull the stick from his ... I get you work at the swanky 'Inn On Fifth', but you could cut the pretension with a knife Rude The rooms are ok Now what I expected but ok... The hotel itself isn't all that bad The outside and lobby are beautiful All In all I think the arrogance of the front desk manager ruined our stay

Great Location and even better service. We arrived with our baby at 9:45pm. Milena at the front desk was great with us asking the next door restaurant to please keep the kitchen open just a few more minutes so we can get something to eat which they delivered to our room. They had a crib in the room for us and upgraded us to a king sized bed. The gentlemen in the valet went above and beyond. I would not hesitate to stay here again or provide a strong recommendation to anyone visiting Naples.

The best hotel in Naples . Really classy. Super location. Wonderful spa and services. Try it, you won't be disappointed for sure !!!

lovely hotel nice local hotel in the heart of naples, all restuarants and shops located around this hotel, all in walking distance.., lovely décor, friendly staff, nice room décor, very comfortable, have stayed here twice

Hotel is in a perfect location. There are 2 buildings, one for club suites and the other is regular rooms. We stayed in the presidential room. It had 3 balconies. The hotel personnel were very attentive! Don't pass this place up!

Staff was friendly that's the highlight they changed a $ 30 per day amenity fee for minimum service extras are non existent Was truly underwhelmed. Save your money and look elsewhere Won't be going back again

We enjoyed our stay in the terrace suite. But beware they are double charging for the room. Once at booking and again at checkin. Called twice about the charge and no change and emailed but no response. Finally took it up with my credit card company. Beware I think they are running a scam hoping you don't pay enough attn to your bills

this hotel is beautiful and smells nice. staff is friendly and everything is clean which is a huge deal for me.

The spa here was lovely and the service for a massage was amazing. Don't let an old review deter you from checking out their spa!!

Lovely hotel. Beautiful lobby and rooms - though my room's view was a parking lot with pickup trucks. You should stay here for it's central location. Walk out lobby door and you're 'downtown' Naples with shops and many restaurant and choices in many price ranges. The beach is a 10 minute easy walk. Though I didn't use I believe the hotel will drive you or pick you up within a mile radius. This can be handy if there's a downpour while you're out. The pool is beautiful with many lounge chairs, towels, fruit infused water a jacuzzi with light jets And a beautiful rooftop heated pool. Pool starts at 6 inches and goes to 3 feet 6 inches. No lifeguard, no diving. Wait staff serve drinks and food poolside. All staff at this hotel were very friendly and helpful. The spa is slightly above average. It's small. There's a steam and sauna room though they were not on when I went there, I supposed I could have put them on. There are also showers. The sink area could have been cleaned a bit better, but I'm very particular. Facials and massages are offered. My massage was very relaxing. 90 minutes for $180 and a 20% gratuity was automatically added so with tax I believe it was $214. The spa hours are limited. About 10-5pm. I'm not sure if hours are extended during high season. Overall I will definitely stay here again if in Naples.

Stayed at Club Level for my dad's 70th birthday, which also happened to be on July 4th. What an amazing luxury experience all around! Superb customer care and incredible attention to details by the entire staff! My dad was treated like royalty making his 70th birthday his favorite ever! We already have reservations to return soon. All we can say is THANK YOU!

We had reservations for the Inn on 5th for 5 nights. We changed them to arrive to 2 days early for 6 nights. Our original rate was for $529.00. When I changed them the rate went up $1599 for 2 nights $1249 for one night $1399 for one night and $1459 for 2 nights. We were not informed of this outrageous rate change. When I called to inquire why our rate had changed and after lots of back and forth I did not get an acceptable answer. She then cancelled our entire reservation. I cannot believe a hotel that we have stayed in at least half a dozen times would do such a thing. BEWARE of this hotel.

I fully admit that I am a marketer's nightmare regarding Branding. For the most part,I treat hotels as commodity items, each time picking the best hotel at the best price at the most convenient destination without regard for loyalty. But the Inn on Fifth in Naples, FL has won my loyalty. I have just returned from the second time staying there - it was so superlative that I would not think of staying anywhere else. It's rare that a hotel delights, but they consistently did. Gracious check-in, patriotically decoratedl lobby, upgrade to suite (!) lovely room. Reservations at excellent Naples restaurant for dinner via desk. Complimentary invitation to fireworks viewing party on roof with free buffet & open top shelf bar. Late checkout next day & after that we stowed our bags for a few hours to enjoy the pool. When ready to leave our car was out front waiting for us without us having to be asked. Service was always gracious without being clingy. Would recommend & will return

The hotel is very nice but found quite a few problems with it. First, the shower had only two temperatures. It was either boiling or ice cold. Second, the staff does not enforce bad conduct of their guests. A physical altercation broke out in the pool while my wife and I were near. People brought their stereos to the pool and were blaring music at 110 decibels. The two drinks at the bar were 40$ which included a 7$ service charge they don't tell you about. The stars and price did not match the quality of the property. The staff at the front desk was excellent!

My favorite place to staycation in Naples. Love Love Love the club level suites.Beautiful rooms overlooking 5th Ave.Which includes transportation within the downtown area, hors d'oeuvres, evening cocktails ,desserts and port wine and a deluxe continental breakfast. Perfect for me I am a happy girl there robes are super comfy also. And in my opinion their concierge is top notch. What more could you want!

Spent over ten minutes on the phone with the male at the front desk who ended up quoting a false price. Upon calling to book the reservation I was quoted, the operations manager, molina said this was "a he said she said" argument- despite the fact that he was on speakerphone with a number of people. Surprising because this is not a low end hotel with low end clientele.. Unprofessional and I was surprised at how arrogant Molina was. Living in Naples I had heard positive reviews but with this management, I would never suggest to a visitor or friend. Incompetent and unprofessional.

Used Condom Found in Hotel Room Over the Thanksgiving holiday, my family and I rented five (5) hotel rooms at The Inn on 5th in Naples, Florida. We have stayed there many times, particularly around the holidays. When my 25-year-old daughter checked into her room, she left her bags and joined the rest of the family for dinner. When she returned to the room that evening, she found a used condom on the floor. She disposed of it and brought the matter to the attention of the night staff. The next morning when I walked into the lobby, I found my daughter sitting with two hotel personnel and I joined them. The staff had pulled my daughter aside and were very apologetic about what happened. I was told I just missed Phil McCabe, the owner of the hotel. Mr. McCabe approached my daughter when she was talking with the hotel staff and rudely asked them why they were talking to her. He told the staff that it was "not worth their time" and that "we all knew what happened in that room." He implied that the used condom had to be my daughter's, and there was no way the cleaning crew could have missed it. He was rude and condescending, which caused my daughter to cry as she sat in the lobby. She said by reporting the incident, the hotel owner made her feel it was somehow her fault. The next day, as I was walking out of the hotel, I was approached by Mr. McCabe who introduced himself. He asked me to sit down so he could speak with me, which we did. He admitted he could have handled the situation with my daughter better but the incident had stressed his employees out and "when they get stressed, I get stressed." Mr. McCabe went on to say there is no way his staff would have missed a used condom on the floor, inferring my daughter or one of the other family members must have done so. He went on to say there were twelve to fourteen entries/exits in and out of the room. As only my daughter had a key to the room, she would have been there when family members went in and out. Mr. McCabe advised me his hotel has "cameras everywhere" and that he had checked the video and seen someone walking out of my daughter's room with a box of condoms. I told him I was surprised to hear that, and I asked to see the video so that I could identify who the person was. Mr. McCabe said he "couldn't possibly show me the video." I pressed him on this several times and asked him why, and each time he said, "he just couldn't." Besides addressing my daughter in a condescending manner, it bothers me he has surveillance footage of my family members and won't show me the video which reportedly shows someone walking out of the room with a box of condoms. (By the way, who walks around with a box of condoms?). I'm also bothered that Mr. McCabe did not take the time to apologize to my daughter directly. In hindsight, I believe the hotel owner, Mr. McCabe should have: 1. Been civil to my daughter who reported the incident. 2. Acknowledged that it's possible the cleaning staff could have overlooked a used condom on the floor. No matter how good the staff, they are human, and errors do occur. 3. If in fact a video does exist showing people coming in and out of my daughter's room, we should be shown that video. I travel a great deal and I have never experienced a more uncomfortable situation at a hotel, one where the person reporting the incident is made to feel as if she is at fault. It felt surreal to both my daughter and me. In closing, I offer this proposal to Mr. McCabe. Let me see the video which clearly shows one of my family members walking out of the room with a box of condoms and I will immediately retract this post. Short of that, I have to believe the video doesn't exist and the condom was left by a previous guest and missed by the housekeeping staff.

The room was very clean in our Jr suite. The front desk staff were helpful and friendly. The bed was quite soft and very comfortable - maybe I should get a soft mattress at home. We checked a couple of spots on the mattress and there were no sign of any bedbugs. There was a large Samsung flatscreen tv, maybe 48", but we didn't turn it on. The shower is large with attractive tile. It's a regular shower head and water pressure was a little weak. The toilet is in the same enclosed area with the shower; the sink is outside that enclosed room. The wifi speed was terrible in our room, when it functioned at all. Using speedtest.net, the download speed was 1.92 and upload 0.03 - I had to switch to my own data to get anything done. Most of the time, even with the wifi on I had no wifi connection to my iPhone. Since the tv is Direct TV instead of Comcast, maybe that explains the poor wifi service. The ATT LTE speed was fine. Towels in the room felt rough which is how I like them. They tend to absorb better than those plushy ones. Strangely, when we returned from our nights out, the sheets were turned down but the floor towel for the shower (not used yet) would be lying on the carpet on one side of the bed. A local custom? I would like a magic carpet ride. There was lots of drawer space in the bureaus. Parking nearby would be very hard to find at night. Valet parking is complimentary; the valet takes your car somewhere and brings it back when you need to drive somewhere. Bring some tip money for each valet trip - don't be a cheapskate. Valets were very friendly and helpful. The attached restaurant is completely shut down while being renovated. There are plenty of eateries nearby within walking distance. Also, outside painting (and renovations?) is happening at the hotel too. Men with open buckets of paint were found scurrying around the stairwells frequently. Unusual: instead of a pen on the desk with the hotel name, there was a number 2 pencil from Office Depot. The toilet paper was an industrial version of Cottonelle and seemed to be one half ply even though there is city water and sewer. There is a mini fridge in the room that can't be adjusted for temp. Nicely, it's empty so you can put things in it without being charged just for opening the door. We thought this was great! The hvac was hard to adjust to our liking in our room. For example, set heat to 72° and the heat keeps blasting out til it's 74°. Then set the a/c to 73° and it wouldn't turn on until it was set to 72°; after that, one could then set it to 73°, but it'd keep cooling to a lower temp. In the ice room, there were vending machines for snacks. I just took a glance but didn't use them.

What can I say? The Inn on 5th wasn't just a stay for me....it was an experience...and a very sensual one too. Let me explain ... The first sense you will experience when walking in is the beautifully decorated lobby. The only way I can describe it is sexy modern. Now I don't know if that's an actual design term, but that's what I would call it. There's lots of clean white with splashes of sexy colors like red and black. I loved their wall art and specially the beautiful glass vases. I don't know who did the interior design but if I win the lotto I want to hire them! The next sense that will quickly begin to indulge in is your sense of smell. What a delicious aroma filled the hotel. Every time I walked in, I stopped just to take a slow indulgent breath. It's not over powering. It was a subtle enticing fresh aroma. Is there a candle I can buy? Yes, actually they sell the candles. Finally, when you check in you know that feeling of slight dread that maybe they didn't get your reservations right? Well, that's when you get to enjoy the sense of relief. These people are like mind readers. They anticipate your every need. I stayed in the Club Level Suites and everything was taken care of. We had a concierge for the 32 room in this level. There is a complimentary beverage and treat schedule available at 5 intervals where they start by serving continental breakfast, then afternoon tea and snacks, evening hors d'oeuvres, and finally desserts and port wine. It seems as if the staff knows you personally and takes care of your every need. I was very impressed at the cheerful attitude that the concierge Nancy had. She seems to love her job and it shows by how happy and sweetly she treated us. The other lady that works there cleaning the lobby was also a sweetie. Her name was Demaris. She would make me delicious "café con leche" every morning as soon as I walked in. I haven't even gotten to the rooms, wow factor! That's all I can say. The bathroom was over the top with its shower, tub, two wash basins, and private stall. It was my first trip to Naples and I had a hard time deciding to stay a little bit longer lounging in my sexy living room or going out to see Naples. Comfy beds, luscious pillows, and again, what a sexy sense of décor. Power outlets galore. There, you see? The hotel was just rocking my senses. The maid service was superb. Towels galore! Walking into those super neat beautiful rooms after walking around Naples for hours in the hot sun was delish. At night I would go to the roof top and enjoy tranquility. Off season is great if you want to relax. I had the beautiful waterfall hot tub to myself under the stars. When our experience was over and I had to leave (I should have stayed longer), I checked out at 12 noon but wanted to go on a 2pm tour so Milena, a wonderful front desk staff kept my things in the office (they were all wonderful). I also had some food they stored in the refrigerator. I returned around 5pm. There was a change of shift but everyone knew about my stuff and went to get it for me. I barely had to say a word. I think the Inn on 5th staff are mind readers, lol. Tips: Splurge and stay at the Club Level, it's worth it. Fabulous for honeymooners, very sexy place Spa didn't seem to be open during the summer but they give you a discount to another place. Off season is better, only 32 rooms + not all occupied= supreme personal service and guaranteed relaxation Best location since you can walk anywhere: beach, restaurants, shops

PROS: + Nice balcony space if facing the front (5th Avenue South) + Clean & spacious rooms and bathrooms (no tub, glass sliding shower doors) + Robes, towels, hair dryer, Kleenex, furnitures, A/C control, comfortable beds + Plenty of power outlets + Facility amenities + Great location on 5th Avenue South CONS: - Crappy soap, shampoo, etc.

Fun location on 5th, with plenty of shopping and fine dining around. Unique hotel that's nicely decorated inside. Parking is a bit of a pain if you don't valet it, which is complimentary. I attempted to park in the adjacent garage which was full as was the over fill lot. We ended up parking on the side of the road. Room was spacious with a glass standing shower. TV was small and hard to use. Walls were a bit thin. Excellent service. Overall, location is what you're paying for.