Inn on the Alameda

Inn at Alameda was highly recommended to us and we had a great 4 day stay. The hotel is perfectly situated; within walking distance of Santa Fe plaza, Canyon Road, and many restaurants. Rooms were large, clean and had a little balcony. Free parking and breakfast each day. Joe’s Tequila Bar is located at the hotel and is a perfect spot for cocktail. They have a wonderful staff and they offer a free shuttle if needed. Will definitely stay here the next time Santa Fe.

I stayed at the Inn on the Alameda for 3 nights on a business trip and was truly impressed by the care and hospitality. As a disabled traveler with a service dog, I felt welcomed, especially when they greeted me with a bag of dog treats at check-in. Such a thoughtful touch! The rooms were clean and cute, and the hot tubs were relaxing. Breakfast was tasty and had some variety each morning, which was appreciated. The shuttle service was super convenient, and the location was great for getting around. The staff were kind, professional, and went above and beyond. I accidentally left something behind, and they called me within 20 minutes so I could return and pick it up such great service! Overall, this is a very cute hotel with a warm, accommodating atmosphere. Highly recommend!

Since our first stay at Inn on the Alameda years ago, my wife and I never stay anywhere else when we visit Santa Fe. The resort is very welcoming and comfortable. All of the staff is extremely courteous and helpful. The hotel is perfectly situated adjacent to Canyon Road affording easy access to many attractions and a great neighborhood for morning walks. I love a good breakfast and the Inn on the Alameda's is one of my favorites. The food and service are excellent. Reyes and Irma make you feel like family at breakfast and make sure you have everything you could want. Highly recommend!

This hotel was perfect for our first visit to Santa Fe, as it was within walking distance to many restaurants, museums and galleries. We only used the complementary shuttle twice because it was an easy walk almost everywhere we went. The breakfast was wonderful and included a full buffet with varied items each day we were there. Very nice outdoor patio as well as indoor seating. The staff was very friendly and helpful, and we especially enjoyed meeting Reyes who greeted us each morning in the restaurant and gave us great tips on sightseeing. Would definitely recommend!

We have been to Santa Fe on several different occasions, but this was our first stay at the Inn on the Alameda. We were not disappointed! Our room was spacious and clean, and the hotel grounds were absolutely beautiful. The breakfast buffet offered a nice variety of choices, and everything that we tried was delicious. The staff at the front desk and the breakfast staff were always friendly and helpful. The hotel is in a great location. It is an easy walk to both Canyon Road and the downtown plaza. We would definitely recommend this hotel to anyone visiting Santa Fe.

Did a lot of research on hotels in SF before landing in this one… And it paid off! Had a really nice and clean room. Everything was newer. The staff was very friendly and courteous and they have a GREAT breakfast that’s free to guests. Also, there’s a restaurant attached to it that’s very good too (Joe’s Tequila Bar). They also had a solid gym and having a fridge in our room was great as that was something we had looked for. Comfy beds and great location on top of it all. Very, very pleased with our two night stay and for under $1,000. Highly recommended!

We had a fantastic stay in Room 155 for three nights. The room was spacious, very comfortable, and the bed was perfect—we slept soundly every night.||||The hotel grounds are beautiful, with lovely gardens and private patios that add a peaceful touch. We especially enjoyed the spa hot tub, which is open until 11 p.m.—it was such a treat to relax under the stars.||||The complimentary breakfast was a great start to each day, and Reyes provided excellent service every morning. We also appreciated the complimentary coffee and tea available throughout the day.||||The location is ideal—just a short walk to shops and restaurants, or you can take the shuttle. We chose to walk and enjoyed the convenience and charm of the area.||||Check-in was smooth, and the staff was incredibly welcoming and helpful, offering great dining recommendations.||We would absolutely love to return!

There are so many things to praise about this hotel. The outside architecture is so charming. The interior of the rooms are very nice too. The hotel has a restaurant that is connected to it, Joe's Taquila Bar. This restaurant is wonderful and this is where the hotel serves a delicious breakfast with your stay. Hotel guests pay for lunch and dinner if they so choose to eat at Joe's Taquila Bar. We had dinner there one night. The food and drinks were so delicious. The hotel and restaurant employees are so nice and helpful. We have enjoyed our stay tremendously! We would definitely stay again. The only downsides are a few. The pillows are not the most comfortable, they are flat, but it does not detract from overall. There is no microwave or refrigerators in room.

This is my favorite place to stay in Santa Fe. The Inn offers Santa Fe ambiance and the best in hospitality. The rooms are comfortable, attractively furnished, and despite being at a busy intersection, quiet with no traffic noise. The kiva fireplaces work well and add heat as well as atmosphere. I especially want to mention the staff at the front desk and in Joe's. Everyone goes out of their way to be friendly and accommodating. Any request is quickly taken care of, from extra fire starter packets to chips refills. Sitting in the lounge in the late afternoon in front of the fireplace, enjoying a drink and being able to have our dog with us allows us to relax and just enjoy being in a lovely spot. Joe's has a limited menu, tho plenty of choices for us, excellently prepared. The chocolate pot de crème is a definite palate pleaser. The breakfast buffet has all the traditional items as well as a few New Mexican additions, again well prepared. I did not get the names of all the people who were so helpful and friendly. Rachel at the front desk made our reservation, checked us in and went out of her way to help us. The gentleman at the front desk during the day always had a smile and a "what can i do to help?" The women who serve coffee in the morning, the men who serve in the lounge in the afternoons and evenings - all provide friendly, excellent, personalized service. We truly appreciate all of them and their efforts to make our stay relaxing, comfortable and memorable. Thank you!

Wow what a fantastic place to stay! My husband and I stayed here for 3 nights celebrating our one year anniversary and I'm very happy that we did. Customer service was on point: very friendly and personable. Especially the wait staff. I saw the head waitress chat it up with everyone every morning! The room was a bit dated but I didn't mind. We stayed in the King Suite which had a kiva fireplace, wet bar, and a skylight in the bathroom. It added to the character and charm of the property. There are so many Instagram worthy spots. I was obsessed with all the plants, flowers and trees surrounding the property. They are all very well maintained. And I adored the chile ristras adorn throughout too. Definitely made me know I am in The City Different!!!

Staff here is wonderful! Darla was a jealous on check in and as a shuttle driver. Yes a bit dated but rooms clean and well stocked with extra blankets. Queen Beds felt great. Very close to Plaza area. FREE shuttle for a one mile range allows you to walk to shopping and get a ride back when you're worn out. Plus the mexican restaurant here on site is four plus star. TEQUILA is their specialty, at least 50 kinds. Sorry we did not try any. Looking forward to a great breckfast in the morning. Free wifi. FREE parking which is a plus for downtown hotels, most charge. Noon checkout so you have two more hours to shop in AM. Would definitely stay again.

We loved the place! Great location to everything either by walking or the use of their shuttle service. The staff was very customer service oriented and always very pleasant. The room was comfortable and quiet. The courtyards throughout the property added to the overall ambiance of the hotel. Finally, the breakfast was a surprising delight of great selections and great flavors. it will be our place to stay any time we visit Santa Fe.

This is my all time favorite hotel ever! It's conveniently located in Santa Fe and the historic district is with in walking distance. If you need a ride, they have a free shuttle service! The restaurant on site was fabulous with delicious Mexican fare. The complimentary breakfast is cooked fresh and changes daily. Joe's Tequila Bar is a fun experience. Interesting to learn about the variety of tequilas. The staff is very friendly and helpful. The rooms are immaculate and cleaned daily. Don't miss this jewel in downtown Santa Fe.

Front desk staff, breakfast staff the manager every one was so hospitable! The Hotel was clean. it was just a whole nice environment! It was walking distance to the plaza and the churches. We had a really nice time there would recommend it to everybody.

We drove down for a long weekend. We will stay here again! Easy location to walk to the city center. Free parking, good breakfast and very friendly staff. We had a good time in the evening at the bar. I needed to make some reservation changes and they were very helpful. Highly recommended!

What a beautiful stay! The tequila bar is killer, it's steps from canyon road and the plaza, you can't go wrong. There was a fireplace in our room and a huge balcony/ hangout area that is connected to another room and open to the whole floor. We pretty much had it to ourselves the whole time! The only issue I could see people having with it is that you hear the church bells, but I personally loved that aspect of it. Definitely a fantastic place.

We have been staying here for years. Very convenient to Old Town square. But the best part is the staff, especially Reyes and Irma. They are both cheerful and super helpful. And have become friends over the years. The breakfast is fabulous-like brunch. Dinners are much better than they used to be. We ate there twice in four nights. Overall the entire staff is friendly and will serve all your needs. Wish there was a small refrigerator in all the rooms. We will always stay here. But plan ahead, they are that good. Thank you for years of service

We were here for a week in early November. Everything was super. The bed and room in general were very comfortable. The breakfasts were awesome! Such a great variety. Reyes was always so cheerful in the mornings at breakfast. All the staff was great honestly. The walk to the square was very convenient but a few times we took advantage of the free shuttle. Heidi was a really a cheerful driver that we enjoyed. The front desk staff was great too. We asked about some hikes or walks we could do near the hotel and Terry gave us some good tips. Rachel was also very accommodating when we asked if we could have them store something in the freezer the day before we left. We are not hard liquor drinkers (wine's our thing!) but one night we decided to try Joe's Tequila Bar. They have a HUGE amount to choose from. Gilberto was very knowledgeable and helpful. Had a pretty fun conversation with him that sent him into some research while we were there. It was a slow night midweek so we had his undivided attention! All in all we hope we can come back. This is where we will stay for sure!

Small, but nice room. All staff we encountered were extremely helpful and very nice. The patio at Joe's tequila bar was a very pleasant place for a drink and snack. Cozy, relaxing. Complimentary breakfast was exceptional. Serve yourself to eggs, green chili, potatoes, Juices and coffee, beans and great pastries. Servers were extremely nice and kept coffee filled up. If you can walk, great location near shops, galleries. Transportation available with staff member. Really got the Santa Fe vibe here, in a good way!

This hotel is a prime location close to downtown and the plaza. We were able to walk there and to Loretta chapel easily. The check in process was easy. I pre checked in prior to my room being ready and once it was, I received a call to come retrieve the room keys. Parking is for hotel guests only, with a parking pass displayed on your dash. Breakfast is included in the stay until 10am. There is a hot tub available as well next to our room available until 11pm. Our room had a nice little patio attached. My only complaint is that the breakfast staff was rude. The breakfast is a sit down type of style. There was no one asking me if I needed anything but I seen the other wait staff assisting the other guests and going around asking if they were doing okay. Everything was self serve so I didn't really need any help. Most of the food needed refilling and didn't seem like it was really attended to. When I was getting more orange juice, the wait staff asked for my room number which was kind of rude to do so when she didn't even ask if I needed any help/needed anything. Once I told her my room number and that I was finished, I asked where to put my plate she said I can leave it there and she didn't know where I was sitting. That was a lie when she would walk past me assisting the other tables. Besides the horrible breakfast service, this was a nice stay.

The bar there is awesome The nachos are out of this world, because the tortilla chips are homemade I look forward to going back

We absolutely loved staying at the Inn on the Alameda. We loved it so much that we stayed for an extra day. I'll start with all the wonderful people that we met from the front desk to the staff at Joe's, their restaurant. Monte checked us in and she was so patient and kind with us as first timers to Santa Fe with lots of questions. She took her time to pull out a map, show us the must sees in the city and her own personal favorites. When we wanted to stay an extra day, she not only made it happen but allowed us to stay in the same room. We also loved all the people that work at Joe's. They're all so hard working, kind and have amazing customer service skills. Reyes and the other woman who clean the tables are so sweet, kind and work so hard. Our favorite employee was Frank. He was the most amazing person. He worked so hard in Joes making sure that everything was running smoothly and that everyone had what they needed. He also picked us up in town. We told him that we were hungry and wanted to get something to eat but didn't know where. He told us about Tomasitas and took us there. We were so glad that he did because it was amazing like he is. While he was driving us there, he also told us about the history of Santa Fe and the beautiful architecture in the city. He's a local gem. The food was also amazing. We had the best breakfasts and looked forward to them daily. I love boutique hotels and this one was amazing. It's so cute, charming and a reflection of the area. Loved the art work, the ceiling, the comfy bed and amazing shower. Do yourself a favor and stay at this hotel. It made us never want to leave and helped us fall in love with Santa Fe.

We stay at the Inn on the Alameda during the annual Wine and Chili Fiesta. It is a wonderful place to stay. The Inn is an iconic small hotel on the "outer loop" of Santa Fe. Off the beaten path, yet almost everything in town is within walking distance. The Inn offers a complimentary shuttle for guests to and from all places in Santa Fe. The rooms are cozy, Southwestern style ... we usually get a room with a fireplace, which adds a little more ambiance. All the buildings are separated by cozy pathways, which are all lined with flowers and bunches of red chilis. They serve a complimentary breakfast each morning, and it's not just donuts, pastries, and cold cereal. There are always hot eggs, bacon or sausage, and other hot foods like biscuits and gravy, enchiladas (red and green chili of course!), or other New Mexican breakfast favorites. They also serve dinner in the evening, which you have to pay for, but it's very reasonable. The food is very good. Joe's Tequila Bar is well stocked, and most evenings a handful of guests are sharing company and stories. The Inn has a very nice patio, for breakfast, dinner, drinks, or just hang out and visit. The staff is wonderful, and you are always greeted with a smile 24/7/365! If you make your reservation directly on their website, you get the best rates. We always look forward to staying at the Inn.

Charming hotel with a great location within walking distance of so many attractions. It was listed as Condé Nast #3 hotel pick for the Southwest in 2020. Comfortable beds and friendly hotel staff. The hotel breakfast was delicious! Fresh baked goods...The croissants and the cinnamon rolls were amazing! My husband really liked the coffee, too. Couple of things I wish I had known before check in though: -If light wakes you up bring a sleep mask. :( I was disappointed this hotel did not have blackout curtains. Light was filtering in our room at 5:50am. -No elevators! We were advised on the phone we would be on the second floor, but when we checked in they told us we were on the 3rd floor, and there are NO elevators. We are able bodied but it's a haul with suitcases up three floors of stairs. -Don't put your room key by your phone if it's a magnetized phone. Ours stopped working and we had to go back to the front desk to get a new key after dinner. Sam the security guard was great and came to make sure we made it back into our building.

I'm two months late on this review but I really wanted to make sure I got this one in :) What an adorable hotel! My mom and I just loved every bit of our time here. The hotel has a few buildings and is much bigger than it seems at first. The architecture is very Santa Fe of course and there were lots of thoughtful decorative choices scattered around the complex. Parking was really easy and we got a spot right near our room. It's really close to everything you want to see which is nice. We loved the complimentary shuttle and the drivers were both so friendly. Really all of the staff is competent and welcoming. The breakfast was great and very popular haha so it's sometimes hard to get an open seat on the weekend days. They have a little bar as well located in the lobby area so you can start you're night there! Definitely would and hopefully will stay here again.

Stayed here October 1, 2023, just for one day and night before we flew back home. Just wanted to thank Terry and Mary for the kind hospitality that they shared when my husband and I checked in. Hotel is perfect walking distance to the Plaza in town. Mary gave us perfect directions, told us a funny story about Georgia O Keefe's sister Ida (I had to read up about the rivalry between the the two artists). Advised us about parking, and called us while we were out shopping and sightseeing in Santa Fe, as soon as our room was ready for early checkin. I would not hesitate to stay again at this boutique hotel. Our room was lovely with a terrace. Breakfast in the morning was wonderful, staff friendly and helpful. Thank you!

Great hotel! We loved the breakfast every morning. Rooms were clean and service was awesome. We will definitely be back.

I stayed at Inn on the Alameda on two different trips in December, 2022. The holiday decorations were very festive. I love this spot (which I have stayed at many times prior to December) because of the location, the owner-operator business and the hospitality of the staff. The hotel has a very Santa Fe style vibe and is very well located--a few blocks from the Plaza in one direction and the Canyon Road Arts District in another. They are along a creek/Greenbelt that makes for a lovely walk or run. The breakfast is great, the tequila bar is lively and many of the rooms have patios or balconies which is quite nice with Santa Fe's weather --often cool mornings, hot afternoons and cool/cold night weather. This is my usual spot to stay if I am not renting a VRBO house. On my last trip I purchased a painting that was in the lobby--love that they display local artists' works!

This small Inn is centrally located within walking distance of the Basillica, The Plaza and so many wonderful restaurants (if you don't just eat on site because it is wonderful). The Inn on The Alameda is quiet for light sleepers like myself and close enough to night life for the night owls. Mostly, the staff was fantastic from check-in, to the wonderful complimentary breakfast, to the owner Joe just stopping us in the parking lot and asking us how everything was going. We especially love Reyes. We had to leave early due to a family Emergency and were taken care of. We will be back and thank you for having fantastic costumer service- and beyond.

I don't know why I haven't written about this gem before. With COVID effecting so many in the service industry, I wanted to give them a shout out! It's been a while since we stayed there but here's what we put our heads together to remember: This small hotel is in the perfect location. Walk out of the parking lot, take a few steps and turn left--you find yourself on Canyon Road. Take a few steps and turn right, cut through the parking lot of the Cathedral of St. Francis and you are on the Plaza. For our standards, this hotel was a bit pricey--especially for a five night stay--but for Santa Fe standards, it was very reasonable, especially if you figure in all the perks. Parking: This Inn is in the center of it all. We did not have to try to find a place to park at the Plaza or Canyon Road. Parking is difficult to find and sometimes expensive. We did not have to mess with that hassle. We simply walked most everywhere. Breakfasts: I know, I know. You have heard of free breakfasts at hotels before--those breakfasts where there is a family of 12 taking over the "breakfast nook" and where a fist fight breaks out over who is next in line for the waffle machine. This was not that kind of place. The Inn provided us with a full blown breakfast each morning until 11:00! This was some great food and this list is only a sampling of what was available: Pumpkin Granola with Flax Seeds (and lots of organic yogurt to accompany it). Green Chile Quiche Ham and Cheese Frittatas (that were at least two and a half inches high) Stuffed Croissants (again with green chiles) A delectable dried apricot cookie bar/crisp concoction Vegan muffins Gluten-free options Fresh fruit Excellent coffee Tazo teas Excellent staff Cocktail hour: From 4-5 every afternoon, the Inn provides free wine, beer, and a few cocktails to its guests. There was always a cozy fire going in the two fire places, drinks were poured freely (and some mighty big pours too, I might add), and a few small appetizers were laid out (cheeses, olives, grapes, etc.). Charlie hosted this hour and he could not have been any better. A great conversationalist, he really tried to get to know you and remember faces and names. Charlie was even cheerful on Christmas Eve as he was working on his birthday and shared birthday cake with all the guests. We tried to make it back ever afternoon to relax a bit, recap our day, and plan the evening's events. So, with all these perks, the Inn was a pretty great value! (On Christmas Eve we found a small box of Biscochitos on our bed as a small gift from the Inn.) Please note that it has been a few years since we visited but on both of our visits, our experience was fabulous! Christmas is the best time to visit and I'm hoping to book a trip soon back to the Land of Enchantment.

I loved this hotel. They have a lovely restaurant & bar and breakfast buffet. They also provide a shuttle service to get around town. The staff is kind and generous. I spurged and stayed in a junior suite with a deck. Heavenly. I would definitely stay there again.

We spent two nights here and got a good read on the place. The staff was terrific and the rooms well kept with nice bedding and linens. On the very plus side was perhaps the best included breakfast I have ever had at a property like this, and we even had dinner at Joes located inside the property and the food was very good. The on the down side was the rooms are due for a refresh and more importantly the place is very non ADA so if you have trouble with steps or travel on wheels you'll have a hard time here. It's generally a charming place but it seemed a little on the pricey side then again it was Santa Fe.

It's not enough to have beautiful decor and immaculate rooms. But when you can back them up with welcoming staff and every amenity including a full bar/restaurant on site, what more do you need?! I would live in this inn if I didn't have historic Santa Fe steps away.

Stayed here on a Friday night, check-in was quick, had to walk over onto the second floor for my room which had a balcony. Bed was firm, wifi was a tad slow, no refrigerator nor microwave, shower was fine. Parking lot felt a bit cramped, and I was slightly concerned there wouldn't be enough parking spaces. Great location and great breakfast, but for the high price, the rooms were just okay, pretty average. Breakfast included mini pancakes (I overheard other guests talking about French toast from the other days), eggs, herbed potatoes, veggies, chile, croissants, muffins, danishes, fresh fruit, and coffee. Definitely a ton of food and pretty tasty; big dining area too. Location is convenient as it's walking distance to the plaza (downtown Santa Fe) and Canyon Road (art galleries).

Shared by my parents: This is our favorite lodging in Santa Fe. We have probably stayed here 10 times over the years. The atmosphere is very Southwestern and welcoming. The food is excellent. The hospitality goes beyond any we've ever experienced. Rachel and Heidi welcomed us on our arrival and provided transportation around town. Rachel befriended us and is the epitome of an outstanding host. We miss her now that we are home.

We stayed overnight in Santa Fe on a roadtrip and found the Inn on the Alameda to be quaint, charming and perfect for what we wanted. We stayed in #162 and the bed was comfy, the amenities were perfect and the staff was incredibly hospitable. Although our room wasn't ready for several hours (we arrived at 1pm), we found lots to do in the plaza area which is within walking distance. Joe's Tequila Bar provides a nice pre-dinner cocktail atmosphere and the weather was perfect for sitting and chatting before leaving for the restaurant. I accidentally left an item in my room after checking out and the staff not only located the important item, but shipped it to me. They have a useful "lost and found" form on their site and I was grateful for the assistance. I would highly recommend this spot.

We got to town a day before we could check into our VRBO and needed a room for the night. We found the Inn using an internet search. What a find. The staff was super friendly and gladly provided bottled water upon request. Our room was on the 2nd floor. There is no elevator, so it was a bit of a struggle getting our large suitcase upstairs. Our room was spotless. We had large balcony that enjoyed. We had dinner in the restaurant that evening. The food and service was great. The next morning we enjoyed their delicious, complimentary breakfast. Amazing. This place was a great find. I highly recommend it.

What a charming little hotel and so glad we ended up here- after much searching for availability, price and location. The service desk staff is so nice and welcoming. The rom was nicely appointed and clean. Ours had a kiva fireplace and a fairly large private patio with a lovely tree. Our room was right on Paseo de Peralta and Alameda. It's a very noisy intersection, but the room was fairly quiet with doors shut. Amenities include free parking, WiFi, breakfast from 7-10 am, free shuttle and all the firewood your heart desires for your kiva fireplace. I was a bit skeptical about the breakfast, but it's full breakfast, not continental, with eggs, Chile, pasties, bread, cereal, etc etc etc. lots of choices and good food. We unfortunately couldn't take advantage of the tequila bar, but it's a nice thing to have. The hotel is very close to the Plaza- walking distance. It's difficult finding reasonably priced m accommodations with so many amenities and nice staff. But Inn on the Alameda has more than most, it's a lovely place to stay.

My husband and I decided to splurge and book a deluxe room here for our 10 year wedding anniversary and it turned out to be an awful experience that resulted us being racially profiled and treated like 2nd class citizens. They have a complementary breakfast so when we woke up, we went to grab some food. We went in to the dining area, served ourselves some food and went to find a seat, suddenly the short older woman with black hair on staff abruptly rushed up to us, in the middle of the busy dining room number and very loudly demanded that we give her our room, it was very apparent from her tone that she didn't believe that we were actual guests of the hotel and when we gave her our room number, she almost seemed surprised that we were indeed guests. We were taken aback as we did not hear her ask anyone else this question and there are NO signs saying we needed to check in for breakfast nor that we needed to verify our room number before eating. My husband and I were shocked and absolutely caught off guard as we've stayed in many establishments with complimentary breakfasts and have NEVER experienced anything like this before... heck we just stayed in a Disney partnered resort in Anaheim and didn't have this happen. We sat for a moment stunned by what occurred and ultimately my husband decided to get up and ask this employee why she asked us for our room number. She stated that they needed to make sure "people off the street" don't come in to eat for free. I was blown away and felt shameful, embarrassed and completely disrespected. We immediately got up, without eating any of our food and went to talk with Terry at the front desk. Terry actually laughed at us and gas lit us by saying the employee is "the sweetest" woman and he didn't believe that she meant anything by it and that they do have to make sure "some" people aren't coming in off the street to eat for free. Terry offered no apology whatsoever and completely disregarded us. Terry also mocked my husband by saying "The manager will be in at 9am, you can talk to him, he looks a lot like you so you'll like him." We are Hispanic and later when we talked to the manager, we realized that Terry was basically implying that because his boss is hispanic and we are hispanic, we must all look alike and like each other, I believe this to be true as my husband and Christopher look nothing alike other than both being Hispanic. We ended up speaking with Christopher, the manager, who was amazing, he sincerely apologized and stated that it isn't standard to ask guests to verify their room number and he would address the issue as well as took off 25% of our bill. I'm thankful for Christopher acknowledging the wrong that was done and I appreciated that he did his best to make it right. He provided A plus customer service, major kudos to Christopher. I heavily debated on whether or not to leave this review as I have felt conflicted since Christopher was so kind and understanding but the reality in this situation is that it NEVER should have happened. The way we were treated was disgusting and demoralizing. I am a 2nd generation American and have been raised to love this country, so much so that I've dedicated the past 15 years of my life to public service in the Federal Govt. I've never even gotten so much as a speeding ticket so to be made to feel like some bum off the street scrounging for free food was dehumanizing. I hope The Inn on the Alameda takes action to do better by appropriately training as well as educating their ignorant employees as to avoid future guests from being targets of their blatant racism. I will never stay at this establishment again nor would I recommend this place to my worst enemy. Thanks Inn on the Alameda for tarnishing our 10 year wedding anniversary and reminding us that racism is alive and well in 2023, even in NM.

It was our second visit in the last few years. We had a casita style room #144 this trip. It's a nice location and grounds are nice. This time around we found the room to be a little run down. Light fixtures broken not working. The tub /shower faucet was almost impossible to use and water so hot you had to be super careful setting the temperature before getting in. We were charged $1731 for 4 nights lodging and at that price we expected a lot more. Next trip out we have decided to look into another hotel in downtown Santa Fe.

My family and I loved staying at the Inn On the Alameda! It has beautiful and clean rooms and friendly staff! The amenities are great, such as a delicious complimentary breakfast and a free shuttle service! I would definitely recommend staying here during your visit to Santa Fe! Thank you Reyes for your help during breakfast!

This hotel is AMAZING!! One of the best I have ever stayed in! Beautiful and impeccably clean rooms, the breakfast is delicious and a great spread (thank you Reyes for your help!), incredibly friendly staff, and to top it off, family-owned!! We met Mr. Schepp and he was so pleasant! Thank you to all the staff for giving us such a great experience.

We stayed at the Inn during our spring break trip. It did not disappoint. Each day when we returned from our day of adventure the fire place was roaring. Yummy drinks were served as we enjoyed the fire and a game of backgammon. Breakfast each morning was delicious. Rooms were welcoming and cozy. Definitely a place we would like to return if we are ever in the Santa Fe area again. It was within walking distance to all things in the square.

Lovely inn in the middle of Santa Fe. It is literally right by Canyon Road, so a great location for all art lovers! Very close to the square also, and they offer free shuttle. Excellent NM breakfast daily, and lovely robes and fireplaces with wood in room, as well as hot tubs. Very quiet, very romantic and chill. Try Joe's Tequila Bar on the property also-:) very laid back and fun!

Lovely, comfortable hotel in a perfect location for exploring Santa Fe's historic district as well as the galleries along Canyon Road. Also a killer breakfast buffet (included with the rate) whose New Mexican offerings were better, frankly, than some other highly touted restaurants in town. We liked sitting in the cozy lobby -- where there was always a roaring fire going -- at the end of our evenings, enjoying a (very strong) margarita, dessert, and/or one of the games available fur guests. Our "traditional " room wasn't fancy, but it was nice and served our family of three well. Nice and helpful staff, too!

We loved the cottage that we stayed in. The cottage included a patio and a working fireplace. The staff was always helpful and happy. It was a joy to have breakfast or a drink at the bar. We will be coming back. Thank you for taking such good care of us.

Loved this hotel! It was cozy and very quiet, also very comfortable. I wasn't thrilled with the 4 o'clock check in, but after that we were treated very well. They have a happy hour, from 4 to 5 which is a very nice touch with wine and snacks. The rooms are very clean and comfy. We used the hot tub twice, and were happy with that - although dragging the cover on and off was a pain. THey need a better hot tub cover, but what can you do. It's close to the main plaza, so you can walk most places. Also, the breakfast is good. Not great, but good.

Beautiful Inn! Our room was nice and clean. The staff (Eddie) were very friendly and helpful. Had a delicious dinner at the restaurant and then a cocktail by the fireplace. It was very relaxing. Shops and Galleries nearby too. We definitely will be back.

Fabulous!!! After being on the road and staying in corporate accommodations, it was more than we expected. The grounds of this property are stunning and very spa like. Check in was simple and friendly. The lobby is relaxing and welcoming with a very New Mexico feel. The adjacent bar and patio a plus after a long day. It's walking distance from all the points of interest. The rooms are very well appointed, spacious, private and very very QUIET. We would definitely stay here again.

When I called to get specifics and learned that there was a full breakfast, an afternoon cocktail hour and free shuttle service to venues within three miles of the Inn, I knew we'd made the right decision. Our room was comfortable, quiet, clean. The entire building where our room was located was the same...comfortable, clean and quiet. The front desk staff felt like family, warmly greeting us, recognizing us by name and making our stay a wonderful experience. Each afternoon we were treated to a cocktail hour with a different appetizer every day. We had a choice of mixed drinks or wines. The breakfast buffet was quite enjoyable with a different selection each morning. And as is typical of restaurants in Santa Fe, there were several Southwest influenced dishes but also yogurt, fresh fruit, pastries, fruit juices, delicious coffee and more. We thorougly enjoyed our stay at the Inn on the Alameda and should we ever return to Santa Fe, there is no question that THIS is where we'll stay.

Very well kept and authentic place . Would stay again! Conveniently located on the heart of sante fe. Reasonably priced.

This my second stay. I waited too long to book, and by the time I did, all they had left were suites. I decided to splurge anyway. Check in and out was painless. Staff were friendly and helpful during our stay. The suites are ground floor off the last parking lot. I was worried that the location would be susceptible to either road noise, or other guests entering and exiting the parking lot. That wasn't the case. We stayed in the corner room furthest from the parking lot: the only noise we had was one very noisy cricket parked under a window. Accommodations were roomy and comfortable. Some hotel beds are either too firm or too soft- this was in between and I had no sleeping complaints. They have a wine and cheese "reception" late afternoon, and buffet breakfast in the morning, which is included. Ate at the restaurant for dinner when we were too tired to venture out - food was tasty. Definitely would return for a stay here when next in the area

This place was great! On room was ready upon arrival. It was clean and fresh and better than advertised. Staff was friendly and helpful. The breakfast that was included tasted great and had many options. Stay here, you'll be glad you did.

Nice hotel in walking distance to the plaza and Caynon Road. Check in is late - 4pm, but check out is also late at 12pm. Nice breakfast spread and evening wine and cheese. Breakfast, wine and cheese and parking are included in cost, but be prepared for tip jars everywhere - I needed to break a $20 to tip and front desk couldn't make change (also tried to buy a post card and they also couldn't make change). Decided to upgrade the week of my reservation to a casita based on room description from staff which was a nice sitting area and wood fireplace. Even during check-in, was told that casita room 145 had a wood fireplace and wood was stacked out side the entrance. Let me set the record straight, casita 145 has a gas fireplace, which turned out to be nice because the heat in our room wasn't working properly on the last night.

I just came back from a wonderful stay here. I couldn't be more pleased. I shared the queen double room with balcony, room 206. It was nice and cozy. We loved the location of the hotel. We could easily walk to the square and Canton road. We took advantage of the breakfast every morning and did the happy hour one night. The staff was so sweet and really took care of us. The hotel over all is very lovely, and I will be coming back!!

We arrived at the Inn at 4pm for check in hoping to freshen up before a wedding we would be attending at 5pm. When we arrived they said there had been power outage due to a storm and our room was not ready and they weren't sure when it would be ready and would need to call us. I asked if they would comp us a couple of drinks at their bar while we waited and they said NO! Not good customer service. We did not check into our room until after 11pm after the wedding. The room was ok and appeared clean. The highlight was the included breakfast the next morning. Excellent choices when included enchiladas with great red or green chili. Would consider staying there again but really, not 2 drinks for their delay issue?

We had a lovely stay here. The location is ideal, the staff are helpful and friendly, and the breakfast buffet has a nice variety of foods.