steven9586
Google
We have stayed in this hotel quite a few times now and this was the worst experience.|The hotel has gone down hill massively. Upon entering our room it was clear that the cleaning standards have dropped, with a layer of dust across the whole bathroom shelf, and all over the back of the vanity mirror. There was mildew mould around the shower tray, cracked plaster above the shower head, loose carpet between the bathroom and room, and the room looked pretty tired if I'm honest. Outside my daughters room there was a cork on the floor that remained there for the 3 days we were there. I reported this to reception upon arrival, but nothing was done, so this questions the cleaning standards. The breakfast has also gone down hill in terms of presentation and quality. The full English is literally one piece of each item, if they do manage to put them on your plate, as mine was missing a hash brown and black pudding, which I had to ask for. The chef literally has one job. We also ordered 3 x avocado on sourdough bread with eggs, for which 2 had a fair amount of avocado and the 3rd had basically what was left, a 1mm thin spread. I had to request extra avocado as this was unacceptable. The extra avocado took about 7 min to arrive, to which my eggs were now cold. I could go on about the hard yolk in the poached eggs and other stuff, but you get my drift. The downstairs and bar area are nice, but our rooms were very poor and I would think twice about returning as £200 per night is way over priced for what you get. This hotel is 3 star at best.