INNSiDE by Meliá Bangkok Sukhumvit

This hotel is very aesthetic, with a beautiful rooftop and a well-designed lobby that creates a lovely first impression. The staff were kind and attentive. We loved spending our evening at their rooftop bar with a perfect view. The prices of drinks were very reasonable although the non-alcoholic options were quite limited. The rooms were cozy and the view from the room was beautiful since we had a room on a higher floor. The location was also good. We didn't mind being far from city centre and enjoyed the peace. The hotel is close to a BTS station so you would reach anywhere in no time, also there is a very large 7-Eleven nearby, and Lotus too. Plenty of food stalls in the area. The century movie plaza is at walking distance so you can do your shopping easily. The only issue that affected our stay was the air-conditioning. The room became noticeably warm in the mornings, as the AC consistently slowed down during that time and only cooled properly again around 12-1 PM. This happened more than once and disturbed our sleep. Although the thermostat allowed temperature changes, adjusting it did not actually improve the cooling. The cooling output was clearly reduced during specific morning hours despite thermostat adjustments. Because of this, we chose to move to another hotel for the remainder of our trip when initially we were planning to extend the stay at this hotel. While the hotel is beautiful overall, consistent and reliable air-conditioning is essential, especially in Bangkok's climate, and this did impact our experience.

Great Stay at Inside By Melia in Bangkok with a Few Minor Drawbacks I had a really pleasant stay at Inside By Melia in Bangkok. The hotel is conveniently located near the train station, making it easy to explore the city. The tower itself is impressive, with around 34 levels, and the rooms are modern and clean. The décor is sleek and minimalistic, all in white, giving it a fresh, modern vibe. One of the highlights is definitely the rooftop swimming pool, which offers a stunning panoramic view of Bangkok. The pool area is beautiful, and the food and cocktails up there are delightful. However, the pool does have limited seating—only about 10 to 15 sun chairs—so you’ll need to arrive early to secure a spot. Also, the water can be quite chilly, but that’s just a minor detail, and the view definitely makes up for it. The fitness center is well-equipped and very clean, and I appreciated the complimentary fruit and fresh towels provided after a workout. One slight downside is that the elevators require you to use your room card to access different floors, which can feel a bit inconvenient at times. Also, the reception is located on one of the upper floors (either the 30th or 32nd), so you’ll need to head up there first before going to your room, which is a bit unusual. Overall, the staff is incredibly welcoming and attentive, and the hotel offers a great experience overall. It’s a lovely place to stay in Bangkok with just a few minor inconveniences.

The location of this hotel is absolutely perfect and very convenient for exploring Bangkok.||From the very first moment, the welcome from the staff was incredible. Everyone is extremely kind, friendly, understanding, and always willing to help. The hotel itself is very beautiful, modern, and stylish. The design and overall aesthetic are truly wow, and the views from the hotel are absolutely stunning.||The hotel offers several restaurants, which is a real plus. Everything feels well thought out, elegant, and comfortable, creating a great atmosphere throughout the property.||I had a lovely interaction with Mook, who was incredibly kind, always smiling, and extremely helpful. I needed to exchange money, and the staff took care of everything immediately and professionally, always with a warm attitude.||Overall, this hotel exceeded my expectations. The combination of the amazing staff, the modern design, the beautiful views, and the great facilities makes it a perfect place to stay in Bangkok.||I would definitely come back and highly recommend this hotel to anyone visiting the city!

I had a truly exceptional stay at this hotel. From the moment I arrived until the moment I left, the entire team made sure everything was perfect. Every staff member I encountered was friendly, professional, and genuinely committed to providing great service. The attention to detail, the warm atmosphere, and the willingness of the team to go above and beyond made my stay unforgettable. Whether it was reception, housekeeping, the restaurant staff, or any other department, everyone contributed to a wonderful experience. Thank you to the whole team for making my stay absolutely perfect. I will definitely return and highly recommend this hotel to anyone looking for comfort, quality, and outstanding service.

INNSiDE Bangkok offers a modern and stylish stay with a very relaxed and welcoming atmosphere. The rooms are clean, comfortable and thoughtfully designed making it easy to unwind after a busy day in the city. The location is excellent with convenient access to transport, shopping and restaurants. Staff were friendly, professional and always willing to assist. Overall it’s a great choice for anyone looking for comfort, convenience and a touch of luxury in Bangkok.

This hotel was a great experience. One of the best hotels we’ve been to recently, with the best service from Pai (helping us with our travels) also I must mention the lovely staff and very helpful Noona and Krieng. Very greatly appreciate the help during our stay. We’ll be back! Great location in Bangkok too with easy access to places all around.

I’m writing this review to set expectations, not discourage. This hotel is more of a luxury 3 star. Stayed for 3 nights to just relax by the pool. Rooms are small and the detached sink is awkward. I’m fairly tall/not small, and my body was a bit squashed in the toilet. The white aesthetic may look good in pictures but the sink was cracked with stains and everything in general just didn’t look as “bright” in person. Not the biggest deal for the price, but doesn’t exhibit “luxury”. The pool view is definitely worth it, if you can get a seat. Hotel didn’t seem too busy, but you’d need to arrive by 9/930 to get a sun bed. People seemed to be coming and going throughout the morning/afternoon, so it may not be difficult depending on timing. Food and drinks are fine for what you’re paying. A little disappointed they ran out of fresh coconut, which isn’t a big deal, but this seemed like a trend for my visit. Bartenders/servers only served at the bar and delivered food. At no point would they come collect your things after you’ve finished, and there is a service charge included in each bill. There wasn’t an option for me to leave a tab open, nor was I told at check in that I’d need to leave a deposit if I wanted to charge anything to the room. A bit annoying if you’re there hanging out all day. Again, all not a big deal, but not “5 star luxury”. I was looking forward to the Luz Tapas Bar to get a break from Thai food. Had to call 3 times to get a reservation and got through 30 min before opening. They open at 4pm, said I could come in then, but the staff were all still having a meeting and it was awkward. They sat me and I got a drink, and then I had to keep walking up to the bar to get another, and this is now after a couple more people have arrived. Definitely caters towards couples and groups which is fine. My least favorite part was that they were out of half the hot tapas menu and then 2 days later, a couple entrees. Food was good. Ambiance is worth it. I paid around 135usd/night, which isn’t bad at all for US standards, but expectations were higher based on pictures, reviews, hotel website, etc. Maybe my experience would have been better if they weren’t out of everything I wanted to eat (this also applies to when I wanted to order room service.)

⭐ 5/5 — Exceptional Service from Aun at the Front Desk! ⭐ My stay at INNSiDE by Meliá Bangkok Sukhumvit was already off to a great start, but Aun at the service desk took it to another level. From the moment I arrived, he delivered the kind of hospitality that makes you feel truly welcomed and well cared for. Aun greeted me with a warm smile and an effortless professionalism that immediately set the tone for an amazing stay. He anticipated what I needed before I even had to ask—whether it was recommendations for local spots, assistance with transportation, or guiding me through the hotel’s amenities. His attention to detail was outstanding, and every interaction felt thoughtful and genuine. What impressed me most was how he consistently went above and beyond. Aun didn’t just respond to requests—he created solutions, checked in to make sure everything was perfect, and made the entire experience seamless. It’s rare to find someone who naturally blends efficiency, kindness, and sincere care in their service. If you’re staying at this property, consider yourself incredibly lucky if Aun is assisting you. He is a standout professional and a true asset to the INNSiDE by Meliá team. I’ll absolutely return—his exceptional service is one of the biggest reasons why!