INNSiDE by Meliá Paris Charles de Gaulle Airport

The hotel is located very close to Terminal 1, within walking distance. The atmosphere in the hotel is very pleasant, the design is modern, the music is pleasant and there is an opportunity if you are not very tired for various social activities. The staff is very friendly. We arrived late in the evening. At the reception we were greeted by Tahаv, who helped us a lot and explained everything about the hotel, the room and the breakfast. The room was modern and spacious. The breakfast was very tasty and varied. I recommend!

This is my second time staying here while visiting from the U.S., and it will always be my go-to hotel. The property is exceptionally clean, and the staff is incredibly welcoming and inviting. I love that they have my favorite childhood games along with an amazing lounge area to relax in. The food is great and very reasonably priced, which makes the experience even better. I truly enjoy staying here and always feel comfortable and at home.

The room was clean and comfortable, and the location is perfect if you need to be close to the terminals. We had a room facing the airport, and it was surprisingly fun to watch the lights and the planes arriving and departing at night. The front desk staff were friendly and very helpful. The only challenge was finding food when arriving late, as options were limited. Our main issue was at the restaurant. We didn’t feel welcomed when we walked in, and the atmosphere was difficult. A group of adults was seated inside while their children were running around the restaurant and screaming. We asked the waiter if they could speak to the parents so everyone could enjoy their meal, but the staff didn’t address it. We have three kids, so we understand what it’s like to eat out as a family, but we would never allow that kind of disruption. In the end, we went back to our room to eat. It would make a real difference if the restaurant staff ensured all guests felt comfortable, especially for a hotel that otherwise gets so much right.

The hotel is well located, but unfortunately that’s where the positives end. The room was poorly equipped — only one teabag was provided, with no spoon, one sugar, and no milk. The bathroom towels felt old and worn, which was disappointing. Room service was particularly frustrating. The menu was extremely limited (around six items) with no snacks available. To make matters worse, the order was delivered in a paper bag, and the drinks were in open glasses, which spilled all over our room. Overall, the experience did not meet expectations. I wouldn’t stay here again and would recommend saving yourself the trouble and booking the hotel next door instead, like Moxy which is definitely a better option

This is the perfect location if you want to stay close to the Charles DeGaulle Airport. With the train/shuttle service, you can get to any of the three terminals very easily. Hotel could communicate better on the fact that this is not a "bus" shuttle but a train service. You then have an 8 minute walk to the hotel. So this is not 'door-to-door' service. Room was spacious and modern. Very quiet considering it is so close to the airport. I would highly recommend and ask for an upgrade, if they can you may have to pay a bit more but it was reasonable. My early flight did not let me try the breakfast.

We arrived after a notable travel delay late in the day to be told that the hotel had no duvet covers due to issues with their laundry supplier. This was after the front desk staff had difficulty locating our booking despite giving them both our surnames. ||We have travelled significantly for work and pleasure for over 30 years, so we understand that things can and do go wrong. It is how an organisation responds to these incidents that makes the difference, particularly when there are viable alternatives right across the road. ||We were offered the opportunity to cancel our reservation which was not initially an option we thought we really had as we had already pre-paid through our travel agent. We assumed that if it was only the duvet cover that was an issue, there would be a sheet and towels and the room otherwise made up. ||Arriving in the room quickly changed our mind. The room had clearly not been prepared for anyone to stay: the beds were stripped and still raised; the duvet was heaped on a stool; there was no apparent linen of any sort in the room; and there was an air purifier suggesting something had happened. We decided to return to reception to ask what the air purifier was for?||While waiting to talk to someone, we decided to see if the Courtyard by Marriott across the street had accommodation. It did so we rebooked. ||A supervisor arrived. We explained the problem and asked why there was an air purifier in the room. She replied that the problem was a linen problem affecting the whole hotel. She then left having made no effort to address our issues other than advising the reception staff that we were leaving.||Before we left we were asked to supply contact details so that the manager could contact us.||We have heard nothing back from them.||Our advice is to look elsewhere. We felt that the hotel could have done far more to help. The room could have been set up; they could have offered to help find alternative accommodation; and they could have offered to refund us for the pre-paid accommodation.||This level of service is so far below anything we would expect from a reputable brand or have indeed experienced in decades that we will avoid INNSiDE by Meliá or its brand. We recommend you do the same. The number of negative reviews on this site suggests that the level of service is too variable to consider this a viable option. There are better and more reliable options at CDG.

Great location and very friendly service — staff were welcoming and helpful throughout my stay. The room was comfortable and quiet, perfect for relaxing after a day out. Only minor downside: the shower could have been a bit cleaner. Overall, a very good experience and great value for the area.

Having arrived at T1 at 2130 hours, we soon found our way to the trains that brought us to PR station with many disembarking and approaching the hotels,everyone dragged their bags going to their respective hotels, The Melia Innside is just after holiday inn without having to cross the road, Check-in was fuss free and the choice of room definitely met my expectations with lovely window views of two control towers with nary a whisper from the aircraft’s noise, The aircon is a bit complicated but seriously,just leaving it alone actually does the trick, I love the three separate areas of toilet, shower and wash basin so for dual occupancy, it’s ideal, As our booking came with breakfast and we’ve just arrived from the east, its early opening time from 6am is welcomed and we gorged on the different variations of both continental and hot breakfast, verdict? Delicious and washed down with coffee dispensed from a fast acting drinks dispenser, sadly, time to leave soon

Windows don't open in the rooms. Blanket on the bed is very heavy weight. Very hard to figure out how to adjust the temperature in the room especially when you are bleary eyed from travel. It looks like the Holiday Inn express next-door has windows that open.

I'm a bit in two minds about this hotel. It is clean, decently priced and located in the Paris CDG airport hotel park. I've stayed here several times because it is relatively convenient if you are leaving for an early flight out of terminal 1. I've stayed at other Innside by Melia properties before and had positive experiences. They are modern and efficiently run and the one in Paris CDG airport is no exception. If you plan to use the room longer, I do recommend their loft room - it is really big. However, there are a few downsides: I once opted in for the breakfast as I was staying there for a full day - they ran out of bread (isn't it that a breakfast staple?) and it took over 30 minutes to restock. In addition, I also find the walk from the CDGVal shuttle from the airport badly signposted and quite dark. It is ok once you know but my first visit it took me a bit to figure it out. Would I ever recommend staying here for a visit to Paris? No - but I would recommend it if you need a decent hotel near CDG airport terminal 1.

Clean hotel somewhat near CDG airport. The room was pleasant, quiet, and had an odd layout that I thought worked nicely for an overnight stay. The price is very good. It is not easy to get to, and I would recommend taking a taxi for 25euros rather than the long long walks and non-existent signage for the shuttle. I had dinner at Olivine, the restaurant in the hotel. I was wary of eating there for a couple of reasons: some awful online reviews and the lack of patrons. Nevertheless I decided it was my easiest option. When we went in there was a large Italian family having a wonderful time at the opposite end of the dining room. Once we were seated, our order was taken fairly promptly. From there the service went south rapidly. While we were waiting for our starters, three other tables came in and ordered their meals. We finished the starters and waited for the server to bring the entrees. And waited. And waited. In the meanwhile, the three tables that arrived after us not only finished their meals, but paid and left. Meanwhile we were still waiting for our entrees. At some point I became angry (hangry?) with the attitude of the server: ('only two more minutes', followed by at a minimum of five minutes before 'only a few seconds'). Finally, we told the server to just charge us for the starters and we would leave. He tried to argue with us, a death-knell for a waiter in my book. Then the manager come over and tried to explain away the actions of the waiter, but he knew that we were in the right. As they were leaving the food arrived. At this point, the experience was somewhat relieved by truly well-prepared, delicious and interesting dishes. The chef was obviously far better than the staff in the house. If I were the chef I would be calling the staff in for a careful review of how they are making his work look bad. When I paid, I made a point of asking the the chef be complemented for delicious food. The service, however, shouldn't be tolerated.

This hotel was a comfortable 1 day stay to pass the time, waiting for our flight out the following day. Conveniently close to CDG airport (from the airport, just one stop on the shuttle towards airport hotels and about a 7 minute walk from the shuttle drop off). Room was clean, modern, and spacious. The soundproofing is quite nice!! I was pleasantly surprised to see how close the airplanes were but not be able to hear them. I slept really well. There's games around the facilities plus fruits, water and juice on the fitness floor. Taking down one star b/c some of the hotel staff don't know much English, and I was asked to pay an extra city tax fee when I checked in (after booking and paying in full online). Not really sure what that was about, but it wasn't much, about 8€ so I didn't mind, but I we didn't have to paid anything extra like that in our downtown Paris hotel. There's a restaurant in the hotel called Olivine (which I couldn't find on Yelp). The restaurant was delish with beautifully presented dishes. We also had a very friendly and funny server.

I stayed at this hotel for one night when I was in Paris. It is a modern hotel with good service. Not all of their receptionists know English though. This hotel is very close to the train that you can take to the airport (very accessible!). The hotel room is not too big but is enough for 1-2 guests per room.

Hey, I got their last room! One extra star for that, though they tacked on several hundred extra for fun, I guess predictably at an airport when a traveler is desperate for a hotel. Tile. Shower inside the sleeping area. Rough sheets. And the multi-stained carpet in the hall leading to my room. This is a $75 roadside motel charging prices for a luxury hotel.

A recently built hotel, right next to the Charles de Gaulle airport and about a four minute walk to the shuttle to your terminal! Fancy, modern rooms with cool lighting. A nice little restaurant called Olivine where you can grab a meal and not have to worry about fighting rush hour to the airport in the early morning before your flight! It was fairly inexpensive to stay here, and so worth it! I highly recommend this to tourists from the US to Paris!

We stood in a long, snaking line for over 45 minutes to check-in at this hotel. The front desk was understaffed and clearly did not care about the long wait! Snotty and dismissive attitudes were also on full display. Ridiculous! The rooms are clean. The beds and pillows were horrible. STAY SOMEWHERE ELSE

STAY NEXT DOOR. Checked in online noting will be arriving at midnight, but arrived to find room not ready. We were told we would have to sleep on plastic temporary sheets. Upon insistence, we were told someone would be up with some. After 15 minutes went down ourselves. Front desk gave us sheets but no pillowcases. We made our own beds at 12:45 am. Also found room hot, dirt on floor, hair in sink and shower. We're told to talk to desk in morning, which we did but they didn't care giving excuses. After speaking a manager who spoke to another manager, finally received an apology and were comped 1/2. (So I guess credit there). Breakfast was mediocre- runny scrambled eggs, not so fresh fresh fruit, only 1 coffee machine working so there was a line.

Walking distance to the CDGVAL shuttle which serves all the terminals, this is convenient but it is still quite a walk, not recommended if you have very heavy or multiple pieces of luggage. Rooms are nice and sound proof. Staff was nice for the most part except for this man who screamed at my son for getting a cup of coffee from what he thought was free. Honest mistake as other guest had gotten some just a fe minutes earlier. The man grabbed the coffee and threw it away!! How rude! Could have just told him, or better put a sign so nobody else would make the mistake of stealing coffee... I probably won't be back as there are many other options, this one is mediocre...