Alex Leonard
Google
The beach bar/restaurant is where most, if not all of the attractions/events were that weekend. I would expect much better customer service but it was not great overall. You always had to flag down a staff member for something and minus the food, drinks took a while even if it wasn't a cocktail. I understand it is a business that wants to make money, but the fact that you can't use your status to get discounts at that particular restaurant, where fire dancing, belly dancing, Independence day mini-event, and an air show was. I don't really agree with that since you draw most of your customers there with attractions and can't reward your loyalty members with status. But again, as nice of a brand hotel it is, money is clearly prioritized here. The cleanliness and atmosphere, room care, responsiveness of staff, and customer service at the front desk were great. Breakfast was great as well. The pool staff will give you miniature ice chests with bottled water which was greatly appreciated. Small note, but the volleyball net is much higher than it should be for beach volleyball if that’s your thing.