Hashmat Mahmood
Google
One of the most wonderful hotels I have stayed at in Bahrain, and without a doubt I will be returning again!
From the moment I arrived, I was welcomed with such warmth at the front desk by Bro. Noor. He is truly an outstanding person with a genuine heart for hospitality. Without me even asking, he extended my late check-out before I had entered the room, a gesture that speaks volumes about the hotel’s commitment to guest comfort. He also carefully considered and fulfilled my additional requests, setting the tone for a memorable stay.
On Noor’s recommendation, I visited the spa after two weeks of continuous travel, and I cannot thank him enough. Ms. Sira, the therapist, gave me one of the best head massages I have ever experienced. I had been suffering from a migraine for five days, and within minutes she relieved the pain completely. She knew exactly the right pressure points and worked with such professionalism and care. Truly outstanding!
The food experience was also excellent. I tried the in-room dining and was pleasantly surprised by the generous portions and the delicious taste. The breakfast buffet was equally delightful, a wide selection of items and very friendly staff who constantly checked if I needed anything, which made the meal even more enjoyable.
Housekeeping deserves a special mention as well. Though I regret not remembering the names of the two gentlemen who assisted me, their attitude was fantastic. Always smiling, they immediately resolved a leakage issue I reported and even offered me a room change, which I gladly accepted. Their quick action and commitment to guest satisfaction truly impressed me.
Overall, my experience at this hotel was nothing short of amazing. I felt genuinely cared for and pampered throughout my stay. Every department, front desk, spa, dining, and housekeeping, went above and beyond to create a wonderful experience. This is exactly the kind of service that makes a hotel stand out and keeps guests coming back.
I will absolutely be staying here again on my next visit to Bahrain, and I highly recommend this hotel to anyone looking for comfort, care, and true hospitality.