InterContinental Baku by IHG

Stayed two nights and it was a very enjoyable stay in an ideal location, right by the boulevard and close to Baku’s main attractions. The hotel offers a modern, refined atmosphere and excellent recognition for InterContinental Ambassadors, which is always appreciated and never taken for granted. A few areas could be improved — the water pressure and temperature control were a bit inconsistent, and the gym and spa feel modest for a property of this level. Overall though, a high-quality stay with efficient service and a truly outstanding location.

I would like to express my sincere appreciation for the outstanding service provided by Mr. Hussein in the Lounge club during my stay at the InterContinental Baku. His professionalism, attention to detail, kindness, and genuine care greatly contributed to the comfort and overall quality of my experience at the hotel. Mr. Hussein’s dedication to guest satisfaction reflects the highest standards of hospitality, and I would like to commend him for his exemplary work. Honestly, this is the best hotel in Baku!

We stayed at intercontinental Baku , we were very disappointed in the chef . Extremely rude. We had requested for a takeaway breakfast an evening before our flight. The staff at the reception took note of it & mailed the same to the chef . Which was simple cheese tomatoe sandwiches , the chef could not make it vegetarian & we received ham & cheese . Clearly he didn’t care of the fact that we are vegetarians . At the reception they asked him to make quick cheese sandwiches , very rudely he threw the cheese in the bread while he shouted loud enough at the staff on the phone . Chef clearly didn’t care about vegetarian guests . While we saw him doin this we declined on taking the sandwiches which were being made out of anger . Be ware if you are a vegetarian, clearly @intercontinentalbaku is not the right choice .

This is my second time staying in InterContinental and it is really amazing! Everyone was so supportive with any request I ask for and hospitality level is at its best. Samir and Aszar took a very good care of me! Thanks for an amazing stay

I would like to thank the InterContinental Baku for the warm welcome. It’s a beautiful hotel in an excellent and quiet location. I especially want to thank the reception team, and in particular Mr. Samir, for his outstanding hospitality and professionalism. I also appreciate the hotel for allowing a late checkout. I will definitely be coming back to this wonderful place. Thank you!

I would like to thank the InterContinental Hotel for the warm welcome. My special thanks go to the front desk staff, Jamil and Samir, for their exceptional hospitality and kindness. I also appreciate the late check-out extension until 2 PM. The hotel was beautiful, the stay was comfortable, and I will definitely return again.

As a Diamond Elite member, I had the pleasure of staying at Intercontinental Baku with my family and was thoroughly impressed with the experience. The hotel is located in a prime area near Nizami Street, making it convenient for shopping, dining, and exploring the city. The property was impeccably clean, and the comfort of the rooms exceeded expectations. The Club Lounge access was a highlight of our stay. We enjoyed most of our evenings there—great atmosphere, excellent service, and a perfect place to relax as a family. While we were hoping for upgraded adjacent rooms, we understand the limitations due to availability. We truly appreciate the genuine efforts made by the team to accommodate our request. What stood out the most was the hospitality. The entire staff—from the front desk to the restaurant—was friendly, helpful, and highly professional. Their attention to detail and care made us feel valued and welcomed throughout our stay. Thank you to the entire management team for such a warm and memorable experience. I look forward to returning and highly recommend this property to both families and business travelers.

If you are planning to stay in a dirty 5 star hotel with bad service please choose intercontinental baku! Since the first day we’re finding hair in the bed sheets and in the towels and dirty smelling rooms and corridors also the room service whenever we order something they say they’ll bring it but they don’t I regret staying here! Bad experience!