Benjamin R
Google
This has excellent service! And the location, amenities and so on were also excellent. We booked a stay for 3 nights and found ants in the room 2 nights. We complained and they upgraded us to a 2-story suite and gave us free dinner as well!! As soon as we called they sent a pest control guy with equipment up and upon our move to the new room, he treated the old one with some cool bug spray machine. They also were fine with us checking out 2 hours later, because my partner was sick.
The breakfast is really tasty, although I would recommend to go early because there are a lot of people between 9.30-10.30 and this makes for little waits for coffee, omelets and the stuff they make upon request. They forgot some orders but this didn’t bother us as we simply reminded them and they solved it directly.
The rooms are great, clean, byredo stuff in the toilets, good mini bar and nice views from the balcony.
We also loved that we were so close to the beach👌
The only complaints we had:
The restaurants are a tad bit expensive, we’re talking like 6 euro for a beer which I find a little much for bali? Also the big pool is a little dirty, especially since we saw the “club pool” that was way cleaner, which made me wonder why they don’t clean the bigger one as nicely.
But in general, reeeally good experience, I would definitely recommend, especially for the really nice staff🙏 thank you!