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Having recently completed a week-long stay at the InterContinental Buenos Aires, I find it both a pleasure and a necessity to express my appreciation for what was, by every measure, an exceptional hospitality experience, one that not only met but significantly surpassed the standards typically associated with renowned five-star properties.||||Although my arrival was accompanied by minor room-related concerns, what followed was nothing short of a masterclass in guest service recovery. Celina and Mateo of the guest relations team demonstrated an extraordinary level of professionalism, empathy, and attentiveness. Their approach went beyond simple courtesy; it reflected a deep commitment to genuine guest satisfaction and an innate understanding of what it means to deliver service with both integrity and grace.||||What distinguishes InterContinental Buenos Aires from its peers is not merely the quality of its physical spaces, but the caliber of its people. I’ve previously stayed at esteemed properties such as Sofitel and Meliá in Recoleta each celebrated for their elegance and heritage. Yet, the consistency and sincerity of service I experienced at InterContinental left a far more lasting impression. There is an unmistakable culture of excellence embedded in the fabric of this hotel, and it resonates in every interaction from the reception desk to housekeeping and beyond.||||The hotel’s location is equally commendable. Strategically situated in the heart of the city, it offers effortless access to Buenos Aires’ most iconic cultural and historical sites. Within walking distance are the magnificent Teatro Colón, the emblematic Obelisco, and the lively pedestrian avenue of Florida Street. Nearby, one can explore the historic charm of San Telmo, with its antique fairs and timeless tango spirit, as well as the political and architectural grandeur of Casa Rosada and the solemn beauty of Recoleta Cemetery. Whether you’re in the city for business or leisure, the InterContinental places you at the intersection of tradition, vibrancy, and convenience.||||To describe this as a pleasant stay would be reductive. It was, in every sense, an elevated experience—shaped not only by the hotel’s refined amenities and ideal location but by the unwavering dedication of the individuals who uphold its reputation. Because of this, I would without hesitation, rate InterContinental Buenos Aires 11 out of 10. It is an accolade thoroughly earned and richly deserved.||||To Celina, Mateo, and the entire InterContinental team: thank you for turning a simple stay into something truly memorable. You have not only exemplified excellence, you have redefined it.