InterContinental Buenos Aires by IHG

I was very pleased with this hotel- they recently won a "Best Hotel Award for 2025"- and I can see why. The staff and service are great- the continental breakfast was very nice as well. The mattress was very nice and the towels were quality. This place really checked all the boxes for us in terms of location and comfort- I give it my highest recommendation.

Elegant, very good value, excellent location but the best is the service, since you are received by the Doorman Valentin and the bellboy Federico. All staff is super professional and they make you feel at home. I have tried many other hotel in Buenos Aires but y always return to this classic hotel with very comfortable rooms and great barlthroom.

Our flight got cancelled and we ended up having to spend almost 38 hours to make it back from Buenos Aires to Seattle.|When the flight got cancelled we were assigned to this hotel (I am from Buenos Aires, but had never been there). Nice place, good customer service. Too bad we only stayed there from almost midnight till 3.45am to make it on time to our next flight.|Room is big, traditional, comfortable. Front desk customer service solid, I gave them a lot of work and never lost their patience and were super helpful to help me coordinate with Delta on the next flight. Special shout out to Marcos (our waiter at the restaurant, the team and kitchen crew) cause I know the kitchen should have been closed by then, but because of the delayed flight they stayed late to feed us, and did so kindly, with a smile and great attitude toward solid customer service. Much appreciated after all the delay and stress, made a huge difference. Gracias!

The staff at this hotel is amazing. They go above and beyond. The concierge team Cristian and Ruben are both knowledgeable and before you ask for anything they already have taken care of it. |Francisco at the lobby always attempt to any needs with bags.

My latest visit to Buenos Aires (for different reasons I have been going there since 1968 for multiple business reasons) and to the Intercontinental Bue ended Saturday!|It was another excellent experience to stay at the Intercontinental and reconfirm that it is undoubtedly one of the great places to stay. The quality of the services available and in particular the care, dedication, professionalism and support that the entire personnel seem to enjoy giving you is seldom found anywhere. Executives like Celina Vesprini in the rooms area and Christian Bakir, and their teams in the Concierge area are inspiring for those of us who travel and have always done sustained travel. Congratulations to them and a full recommendation to those who aspire to a great stay with great and genuine service when they travel internationally.

Federico is at least 10 stars and he’s the best and an asset to the hotel and he provides the best service ever. Please keep him permanently as part of your staff. I think all of us would be sad if he wasn’t there. Kudos Federico for the job well done.

Very nice hotel and centrally located to many sites. Staff was very friendly and helpful. Best hotel of trip so far. Rooms were very clean and restaurant was very nice.

Unfortunately, I had the bad experience of losing money for the room. There is no justification for that to happen in a place like this hotel. Unfortunately, it is an incident that gives the service a poor rating, regardless of whether everything else was fine.

Wonderful centrally located hotel. The staff went above and beyond to ensure all of our needs were met. We upgraded our room to take advantage of the private breakfast and cocktail hour offered daily. To say it was worth every penny would be an understatement. It was fantastic.

This is a beautiful hotel in a great location. Check-in was super easy and I was on my way to my room very quickly. The room was very large and comfortable. Everything was clean and the bed was great to sleep on. All my boxes were checked and I will definitely be back. Employees were also super friendly and helpful. You are within walking distance of so many restaurants and shopping street.

Highly recommended. This is a fabulous, old-world like, marble and stone hotel that one might imagine as plucked out of 19th century Europe and set into a city block in downtown Buenos Aires. Everything about this hotel is first rate: the location, the service, the quarters, the restaurants and service. We were lucky enough to snag 4-nights on points because this is an IHG Hotel and we are IHG Spire Elite Members. The service here is extraordinary. Need tickets to a nearby Tango show? You'll get help at the front desk for bookings and the hotel will arrange for a hotel van to take you over and back. Need a ride to the port to take the high-speed catamaran from B.A. to Montivideo? No problem. The hotel will arrange for a taxi to take you there. Want to get out of the hotel and stop at a Starbucks, a cafe, a pharmacy, or just take a walk around? No worries. The hotel is smack-dab in middle of where all of the action is in the downtown B.A. area. Want to go out at night? The staff will caution you about security and help you make arrangements. Street security can be dodgy in B.A. at night. If you're in B.A., this is a great place to stay. Go and enjoy!

Nice hotel - standard fair intercontinental. Decor is nice, clean and amazing staff. Sadly let down by both the in-house restaurant and "flora".

I've stayed at this hotel a few times and have pleasant experiences each time. It's in a good location that is walking distance to lively areas and good restaurants. There is an atm in the building next door, as well as a Starbucks. Cafes, pharmacies, grocery stores are all at a close walking distance, too. The staff here are always very friendly and accommodating. It has security and concierge as well. It's a very pretty hotel with some comfortable rooms. There are some with carpeted or wood floors. I always ask for wood floor because the carpet seems a bit old and aggravates my allergies. Most rooms come with a shower and tub along with great amenities. There is a nice size mini fridge, too. If you're feeling room service, you won't be disappointed. They have excellent food at a very good price. Their ribeye is one that won't let you down! All around a nice hotel.

I come here a lot and I must say this is a place of fun and peace! We are in walking distance to a lot of fun and cool neighborhoods to explore. Everyone is friendly and very accommodating! My bed is soooo comfortable every single time! I Prefer carpet floors than the wood, just because the carpet floors are softer to hear. I dislike the wood floors because I feel like everyone can hear me moving things around in the room. The restaurant, lobby bar, and room service are very fast ! I love the wait staff, the concierge and door men. They all are so nice to me every time I come here! Will be back !

I have been coming to this hotel for over 18 years. What I appreciate the most has been the staff. Christian, Nestor, Veronica, Ruben , Celina, Frank and Pablo have been exceptional. Constanza and Celina have been great too. I also have had the opportunity of meeting several of the former GMs... Alvaro Rey, Martin Drendt, Michael HoeKnudsen and Thane Kuhlman. I always look forward to returning. Dr. Erick J. Mann, PhD Professor of History and Fulbright Scholar

I was in BA 2 days ago. This hotel is so beautiful and the room I stayed in was very nice. It's located in the convenient area of the city. I ordered room service while I was there and it was incredible and inexpensive. The food was exquisite. The hotel staff were very friendly and hospitable. I definitely recommend this hotel for accommodation.

Though my partner and I were in Buenos Aires for four nights, our short trip was simply magical; besides the novelty of visiting a new city, one with gorgeous classical architecture throughout and an incredible food scene, our hotel stay at the intercontinental was fantastic as well. Centrally located on a quiet side street amidst the hustle and bustle of the metropolis, the hotel, though not the brand's newest property, is still very grand. Very seldom does one ever encounter staff so eager to help, however the staff of this hotel are TRULY what make this a wonderful property. They are all absolutely 5 stars. Sylvia is incredibly proactive and helpful, and gave us a wonderful upgrade to the INCREDIBLE 19th floor Presidential Suite, which we were very grateful to receive. The tall Russian girl who checked us in at the Club Floor, who's name escapes us at the moment, was so delightful! (We wish we could remember her name) The gentlemen of the concierge were all great and very excited to help, but Ruben, the head concierge, made the biggest impact of all. Ruben is wonderfully genuine, well rounded, and easy to speak to. Any and every request we threw his way was met AND exceeded without hesitation. Not only did He hunt down and secure specific boutique wines for my partner, but also he tried his hardest to find a rare CD of the famous Argentine Folk singer Maria Marta Serra Lima, and though the job was hard, he still was able to find me something just as special. Even after my checkout, Ruben was happy to help with a defective item I had purchased in BA and ensured the exchange and shipping to me back home. His restaurant recommendations were on point and daily landmark itinerary were essential to our stay. A true ambassador of the city of BA. His services rendered were truly invaluable to us and The Intercontinental Hotel Buenos Aires is very lucky to have him. And now the room: the double doors opened up to a gorgeous suite with Huge windows throughout, an impressive dining room, a very long veranda and even a baby grand piano, we never wanted to leave! And that was just the living room!! We could have made a trip just out of enjoying the room itself. Our huge bed was plush and cozy and really helped us get good rest! Our Buenos aires trip is one that periodically runs through my mind and we cannot wait to return!

Cock roaches climbed over me all night. I recommend staying anywhere else. I can't wait to leave and board the ship. I'm a camper but this is too gross for me

I love this hotel. The rooms a very comfortable and quiet. Wonderful beds that you just sink into a deep sleep. I also love that the bath and shower are separate . I'm a bath person and like to have a good long soak with out feeling claustrophobic in the tub. There is an awesome wine shop in the lobby too. The staff are just lovely.

I frequent this hotel for work, and over all it's not bad at all. Like any hotel I've found a list of good things and a list of bad things that I like or dislike about this property. Some of the pros include friendly staff, fast elevators, secure property, and wondering food that isn't expensive. On the downside I would say that the rooms are outdated and ready for a revamp. The rooms are decorated in a very traditional style. Be sure to request a room with hardwood floors as the carpet in some rooms is quite nasty. However I noticed that the carpeted rooms seem a bit warmer than the hard wood. The Internet in the hotel is so so. It works but the speed is terrible. The location is great you are steps away from everything you need to see in buenos aires. Enjoy.

Hotel is in a great part of the city. So much history and great architecture. Rooms are spacious, beds comfortable, and towels are soft! Plus everyone that works here is so friendly and helpful!

Excellent old world hotel. Comfortable and clean. The staff speak English and are eager to help. The rooms are roomy and immaculate, we were upgraded to a large executive suite. I will try to stay here on my next visit to BA.