InterContinental Jeddah by IHG

Family holiday October 2025 Reception and checkin was efficient. Concierge excellent service Rooms Despite emailing in advance and requesting the newly renovated rooms , we were still given the old rooms. The rooms are comfortable but outdated and needs a deep clean. Our cupboard door was broken and the light would stay on the entire time. The bathroom is old and has a partial glass over the bath and when using the shower tends to flood the bathroom. Balcony has no chairs . View was nice of the pool area . Club lounge. Service was excellent especially from Benedict and Fayaaz who were friendly and very accommodating. Al firdoz restaurant - breakfast was very good with a wide variety of options and food was tasty. Closes very timeously at 10.30am In room dining- their pizzas were very tasty Overall staff interaction was very good Location close to Corniche. About 1 km walk from the park. However it's abit further away from malls and the main waterfront and marina. It was good value for money. Overall the service was excellent . The rooms however require upgrading to be equivalent to 5 star standard.

Our stay at InterContinental Jeddah was truly exceptional. From the moment we arrived, the staff welcomed us with warmth and professionalism. We were pleasantly surprised to receive a free upgrade to a higher-category room — it was spacious, beautifully clean, and offered a wonderful view. The service throughout our stay was world-class: every request handled with care, and every detail spotless. The hotel feels calm, luxurious, and perfectly maintained. A big thank-you to the entire team for making our stay unforgettable. We will definitely return and highly recommend it to everyone visiting Jeddah.

A great hotel in an ideal location. Very convenient to nearby resources. Very spacious and clean. What impressed me the most was the customer service. Check in and check out was smooth and the staff are very helpful .But I had left my wallet in the room when I checked out and did not even realize it. I realized in the plane and called Mr Badr Al Rifai who helped locate the wallet and coordinated for it to be shipped to my US address. Also I want to recognize Mr Abdullah Mullah who helped with the wallet shipment. They have been in touch with me regularly and provided me withy assurance. I am very happy with the service of the hotel, especially these two individuals.

Everything about our stay at the Intercontinental Jeddah Hotel was wonderful. Excellent hotel and the staffs are attentive and friendly. The hotel was super clean and our room was really spacious which felt luxurious in itself. The breakfast buffet has a large variety of foods and is really good! We will definitely stay again.

The hotel we stayed was in a superb location near the cornice and King Fahd Fountain. The views from our room balconey were spectacular. Saff were very friendly and helpful. We will highly praise Vanessa AND Leslie who served us in the hotel restaurant. Vanessa actually gifted some head gear to my wife too. Their receptionist Maali impressed us with her Urdu language skills and gave my wife useful tips about shopping

Absolutely lovely service, really clean luxurious room. I had a view of the pool and a balcony which I loved. Maybe a suggestion of putting a chair out there so one can sit there would be an additional touch. I was able to call room service who warmed up a meal for me and really on speed dial. Mutable at the customer service desk was absolutely lovely too. I will definitely recommend the hotel.

My husband & I are in the middle of our stay here in the Intercontinental Hotel Jeddah, on a family reunion & Umrah. I thoroughly recommend the stay if you are looking to come here for a few days. Our room is very clean, very impressive, & it overlooks the Red Sea with King Fahd Fountain (the world tallest fountain) in the foreground. The staff at the Intercontinental Hotel are the warmest, friendliness people my husband & I have had the pleasure to meet. They certainly made us feel so welcomed after a long trip from Australia. We were greeted byTabrej Khan, with the happiest smile I have seen, & was very helpful and professional with all his dealings with us. Maali Trablsi, a young professional women also so helpful, so charming & showed so much kindness with all her dealing with us. She has the happiest smile as she greets us. Hassan Sharawi is very friendly, happy professional with a wealth of knowledge. I highly recommend staying here at the Intercontinental Hotel Jeddah. Come, stay and meet the staff - you’ll also speak highly of this Hotel & of these staff members & other staff. Enjoy!

Fabulous hotel. Lovely lobby with fountain as you enter. Love the sound of water. And the fragrance. This hotel smells so good. Desk staff are very helpful and unrushed. My room had an excellent view of King Fahd's fountain. The room itself had plenty of space and was very clean. The shower pressure was strong and the water hot. I slept well on a big comfortable bed with comfortable pillows. The hotel has been around for decades but still looks great. It is a very short walk to the Corniche. I will stay here again next time I'm in Jeddah. Value for money.