InterContinental Kaohsiung

My stay at the Intercontinental Kaohsiung back in Oct 2025 was exceptionally pleasant, and I highly recommend it, especially for families or travelers seeking space and luxury. The standout feature was the beautiful, spacious hotel room. The bathroom was a particular delight, featuring a bathtub placed next to a big window. Waking up to a lovely view through the motorized curtain while in the hot tub was a truly memorable experience. The bathroom was also brilliantly practical, equipped with dual sinks and a separate shower area. Storage was never an issue, as the large closet had ample space to comfortably accommodate luggage and clothing for a family of four. The hotel's approach to breakfast added great flexibility. Having the option to purchase it a day in advance while maintaining the discount meant we weren't bound to the hotel and could explore local eateries. When we did dine in, the extensive breakfast buffet impressed with its wide variety of both Asian and Western options, satisfying all tastes in the family. The location is ideal for both shopping and transit, being conveniently situated just across from the FE21 Mega shopping mall and only about a 20-minute cab ride from the airport. Overall, the blend of stunning design, practical amenities, flexible service, and a prime location made for a wonderful and highly recommended stay.

I had an exceptional stay at the Kaohsiung Intercontinental Hotel! From the moment I arrived, the staff went above and beyond to make me feel at home. I especially want to highlight Viola 陳彥君at the front desk—she was incredibly helpful, offering great tips on where to shop for anything I needed and even helping me find some super glue to fix my suitcase. She truly went the extra mile when I misplaced my passport, keeping communication clear and making me feel completely at ease. Also, a big shout-out to Sam, the swimming coach, who shared fantastic advice on swimming techniques and post-exercise care. His expertise and friendly approach made my experience even better. Overall, the hotel was beautiful, the food was delicious, and every staff member I met was warm and welcoming. I’d definitely recommend staying here!

I stayed here from Dec 24-25 via the AMEX Fine Hotels & Resorts program and was delighted to be upgraded to a Junior Suite. The room was pristine, and finding holiday surprises waiting inside truly set the mood. It reminded me of the Fox’s words in The Little Prince: "They are what make one day different from other days, one hour from other hours." These "rites" and attention to detail explain exactly why this is the only FHR property in Kaohsiung in 2025. Room & Amenities: Please note that due to new government regulations, disposable amenities (toothbrushes, etc.) are no longer free. However, you can purchase a high-quality kit in a nice bag for NT$ 688. The bathroom does include two small bottles of mouthwash, which is a nice touch. Service & Atmosphere: The hospitality here is exceptional. On the windy night of Christmas Eve, I noticed staff proactively changing the door operations to prevent cold wind from rushing into the lobby—a small detail that made a big difference. The unique Teddy Bear Christmas tree also added a wonderful festive charm. We even experienced a significant earthquake that evening (epicenter in Taitung); staying on the 9th floor, I could feel the swaying, but the building felt incredibly solid and safe, not scary at all. Dining at Hawker: Dinner at Hawker was excellent, thanks to the Malaysian chef who kept the flavors authentic. Highlights included the Satay Skewers and Hainanese Chicken. We highly recommend finishing with the Ais Kacang and Hor Ka Sai. A special shout-out to our server, Karen Yang. Her attention to detail was outstanding. She noticed dietary restrictions at our table (dairy/allergies) and proactively checked with the chef to ensure our order was safe and customized. Her service truly elevated the meal.

Went first floor for breakfast. Had to line up for food. Michelin Tires and Zhanghua Bank were having events here, so loud chatting was going on among many guests. Food was mostly carb. Hot chocolate tasted like water. Dragon fruit smoothie made me visit the washroom twice during my meal. Bacon was neither crispy nor tender. Only egg omelette and seafood congee were considered edible for a 5-star hotel like this. Server kept reminding me breakfast ends at 10:30 (told me about time 3 times). Sounded like I shouldn’t take my time to enjoy my morning. Obvious facial expression of impatience shown on staff. Overall experience not worth my $800 NTD/ person. Definitely not coming back.

The Intercontinental here is an extraordinary hotel. It is the best hotel in the entire city, and it’s located in a luxury high-rise residential building. The furnishings are modern and luxurious, and the hotel staff is exceptional. The dining venues, including the Chinese restaurant and the breakfast buffet, are both very good.||I think something that really stands out about this place is the staff. They are friendly and knowledgeable, and even on our fourth trip here, they continue to impress us.||Whatever we come to town, this is our go to hotel. Great for family, great for kids.

Beautiful hotel, elegant rooms, and outstanding service. I was traveling with my mother, and the staff was incredibly attentive and kind throughout our stay. Special thanks to Viola Chen, Guest Service Manager, whose warmth and generosity made a real difference and elevated our entire experience. Everything was handled with professionalism, care, and genuine hospitality. A truly memorable stay — highly recommended.

Third time staying here over the years. Service level has gone down. They don't offer kids amenities anymore. Instead of free water bottles, they offer reusable insulated vacxum steel bottles that aren't complimentary. They installed a water filter in the room but shows no indication when the filter was last changed. Compared to resorts that offer similar filtered water which uses an appliance. If you can get complimentary breakfast, Seeds is at a high quality. Be aware of the service fee, so it's not really "free". Guava juice is perfect and not overly sweet like from the store. Toiletries are on an on-demand basis.

Great five star hotel. beautifully decorated, spacious rooms, wonderful staff. Max at the front door was a delight and a fountain of information. The fitness room was small but had good equipment. All the restaurants in the hotel are top notch.