InterContinental Lijiang Ancient Town Resort

Stayed one night at this beautiful and peaceful resort before wrapping up my two-week trip in Yunnan. The King Premium room on the second floor was near the waterwheel, and so not far from the main block. Anyway, the resort has plenty of carts to take guests to their rooms and therefore it doesn’t really matter much in which part of the resort your room is situated. The room itself was spacious with a writing desk, sofas, chair, etc. Everything was clean and tidy and well maintained. We could see the resort’s waterwheel from one side of the room while we could enjoy garden view from the other side. From our room, it only took a few minutes of leisure walk to the resort’s rear exit which was adjacent to Lijiang ancient town. We went to the resort’s bar for the welcome drink where the atmosphere was so relaxing. The resort offered special price for guests to take photos in ethnic costumes around their picturesque background, which many lady guests took advantage of. The buffet breakfast had a wide variety of Chinese and western choices as expected. Generally a very satisfying experience with only one suggestion. The resort might wish to consider upgrading the in-room toilet seat to one which is heated, and it would be so nice.

The location is perfect. Next to Lijiang Ancient City at its south end almost part of the enclosure. One can stay late in the city knowing the bed is a step away. Breakfast is very good, I only had two meals for the day. Shuttles from front desk to hotel rooms are plenty. Last but not least, Lisa and Claire have been assisting and caring throughout our stay. All requests have been met with timely responses. Thank you!

Beautiful resort located within the Lijiang Ancient Town. We really enjoyed how the hotel is integrated into the ancient town. Very good service from all of the staffs. Special thanks to Eric for helping us get tickets to go visit the Jade Dragon Mountain! Very good breakfast. Good value for the money and a very memorable stay.

The hotel did not meet our expectations. It was a beautiful hotel with excellent location, but the hospitality was lacking. - it was a beautiful hotel with nice rooms and buildings. - The house keeping staff was nice and attentive - One of our rooms smelled of smoke and despite notifying the front desk twice, no attempts to fix the issues. - We had booked 2 suites with lounge access, the lounge was lacking in clean glasses, cutlery and service. - The lounge was always lacking of drink options. - The lounge lacked clean tables - There is a smoking room in the lounge making it smell strongly of smoke sometimes - When checked out we checked numerous times with the front desk to make sure they had all charges, however we got contacted the day after with an extra charge of 1300 Yuan.

Pros: - Excellent location at the edge of the ancient town. Short walk to the centre of the town. - Got upgraded to a nice and big room - Excellent food at breakfast and happy hour - The design of the hotel amenity is very thoughtful. For example, the bathroom has rough/anti-slip floor to prevent slipping while taking shower - Hotel interior is beautiful, well maintained with excellent landscape - Nice gym and pool - Excellent service from staffs Minor areas of improvements: - The glass desk is too cold to lean our arms on when working on pc. Would be nice to add a leather pad so it's more comfortable to lean on and also can work with mouse. - Only 1 power point near the work desk. Would be better to have at least 2 so that I can power my laptop and phone together

We had a truly memorable stay at InterContinental Lijiang. The resort is absolutely stunning, with a serene atmosphere and beautiful surroundings that made for the perfect retreat. A special thank you to Joy, who went above and beyond to ensure our elderly parent and baby were well taken care of. Her attentiveness, warmth, and genuine care made a world of difference to our stay—we truly appreciated her efforts. The service throughout was exceptional, and every part of our experience felt thoughtful and seamless. We’re already looking forward to returning. Highly recommended for anyone visiting Lijiang!

The service was great, they had a buggy service to take us from the main lobby to our rooms as it was quite a walk. The staff at the concierge- Nicholas was very helpful in assisting us with the purchase of the tickets for 云杉坪. However, the hotel itself was lacking several amenities compared to the other smaller boutique hotels we stayed, which was disappointing considering it is a more reputable chain hotel brand. The room was quite dusty and the humidifier was old and not effective at all.

Pleasant stay. Nancy at reception was helpful. We had a room further north away from the paths and it was very quiet. Had lots of help getting kids into activities and booking rides. beautiful grounds and nice food, had ethnic photos taken with the costume shop, would totally come back!