InterContinental Lyon - Hotel Dieu by IHG

I was a little worried as I had read some less than stellar reviews, but after visiting I have zero idea what those folks were talking about! This is absolutely the best place to stay in Lyon. It is in walking distance of everything- the old town, the more modern commerce district, a zillion restaurants, etc. From Michael at the front desk to house keeping, to the yummy breakfast buffet- everything was spectacular. The rooms are modern and comfortable with all of the necessary amenities. It was the perfect place to start and end each day and the ideal headquarters for our visit to Lyon. We look forward to our return.

I was really looking forward to visiting Lyon and enjoying a bit of luxury at this hotel, but unfortunately I was very disappointed (with the hotel, not with Lyon). I booked a Premium River View room – all the photos show that this room type has a bath but sadly my room did not. Apparently if a bath was important to me I should have requested this, and I could only change rooms by paying an upgrade fee, which I declined. But this wasn't the only problem – there was mouldy sealant in the shower, the bedroom curtains were badly stained, the USB charging point next to the bed was broken/had no power, there were marks on the wall, chipped tile in the bathroom, and when I went to get a drink, there was a blonde hair in the the glass (definitely not mine!). I don't drink tea or coffee (prefer cold drinks) but apparently all the mini-bars in the hotel have been switched off so my only only option was to request a bucket of ice which was a hassle, and of course only lasts a couple of hours. There was also no option to cast to the TV, which is a given at most 5* hotels nowadays. All these are relatively minor issues but added together, it was a lot. ||On the plus side, the hotel is in a stunning building, in a city full of stunning buildings. In Lyon, around every corner there seems to be something else to admire. The location of the hotel is good, and its walkable to most of the main sights and shopping areas. Lyon on the whole is a very walkable place. The staff were mostly nice, and the breakfast buffet was good, with lots of choice.

I booked our stay via AMEX, and AMEX always filed a on their hotel collection recommendations. This hotel is amazing. We drove from the airport and it was easy to locate using GPS. The valet greeted us and there was no stress dropping the car with him. The ladies at check in were super friendly and helped us update our dinner reservation at Epona. The room was very large, comfortable, and spotless. It was quiet at night even being on the road side of the hotel, but I would ask for an interior room for next time. The Dôme bar is a must see…relax and grab a drink in this award winning space. The location was perfect for walking to the old town area, across the river, and we even walked all the way up the hill to the Roman sites. The Lyon Marathon was being held on Sunday so if you are looking for a perfect hotel if running the race, this is the spot! I would definitely stay here again and highly recommend this hotel.

Outstanding hotel in every respect. Staff were very accommodating and kind. Our room was fantastic with a split level and huge 2 story window that overlooked the river. We had issues with our checked luggage being delayed by the airline and the hotel worked with us even after we checked out to make sure we ultimately received.

Wow, wow, wow. This hotel is amazing. Not only the incredible building but the staff are awesome! They are all so friendly and make you feel very welcome. Le Dome bar is one of the greatest anywhere in the world. Nothing can compare! The rooms are gorgeous and very large. Breakfast is first class. We will return when we comeback to Lyon.

An exceptional stay in the heart of Lyon! I booked a courtyard view and loved the blend of elegance and tranquility. From here, you can easily walk to Vieux Lyon, the riverside, and the city’s vibrant markets — the location is truly unbeatable. Service was warm and professional, and even the in-room dining exceeded expectations. As someone who stays at InterContinentals worldwide, this property is among my favorites: refined accommodations, excellent food, and the perfect base to experience the best of Lyon. Traveler Tip: Courtyard rooms are peaceful and quiet, but you’re only steps away from all the action of Lyon’s historic center.

We booked a couple of nights at the hotel in addition to the night included with our Scenic River Cruise. We found this to be a great hotel, on par with our Scenic accommodations in Paris (Hotel Edouard 7) and Zurich (Hotel Schweizerhof). The building is very impressive overall, and the room was clean and spacious and modern. The room was very quiet at night. The restaurants, including the Dome, were excellent. All in all, a wonderful place to stay.

Very nice looking building with lots of history. The whole property has many other retails. It is central located, close to all major spots. The room is clean, bathroom is big enough. Bed is form. The only two small area are 1) no lounge; 2) duplex suit is little narrow, it would be nice to have the space for a chair or two at the bedroom level.

We had a very nice stay at the Intercontinental Hotel Lyon. We stayed in a duplex junior suite. Regarding the good points, you get a very nice view of the river and there is definitely a glam factor to this junior suite with the high ceilings and separate loft living area. You really did feel on top of the world looking out over the city from these massive windows. I do have mixed thoughts on the room. It does offer a little more privacy with two semi- distinct spaces. However, in a way it was not very practical if you are staying multiple days because we were constantly running up and down the stairs because the closet, unpacking space is a little small. We would probably rethink staying in this type of room again. Also, our room clearly showed some signs of wear especially on the floors but not in any way to affect our enjoyment of the space. The service is impeccable from all perspectives with a willingness to help and a patience to speak to me in my horrible French even though they are trained to deal with international clients. We visited the Dome Bar two times. It is a pretty space. We were largely using hotel credit, but it seems to be a place in high demand because we often saw a line during the apertivo time. Breakfast was good and included a wide range of choices including some Asian options. The location was perfect for access to so many things ranging from sightseeing activities to shopping. There is no doubt. We would stay in this hotel again from a service and location perspective.

We really loved this hotel. We were seated at reception to check in. We were personally escorted to the elevators to our room. Our room had a view of the river and the crazy traffic. The windows were amazing because when they were closed we could not hear the cacophony at all! My companion caught a little bug in Paris and he was very comfortable in our room. He wanted to cancel the rest of our trip to stay here! We had room service one night. It was ok. The technology for mirroring iPhone did not work well.

If i ever have the chance to go back to Lyon, I will be staying here again. This is one of the most, if not THE MOST, beautiful hotels that I've ever stayed at. Located centrally, the interior is gorgeous. I stayed in a River Facing suite, which was a 2 floor loft. The bedroom was on the bottom floor, living area up top. The service here was fantastic. I don't speak French, and the staff did not make me feel uncomfortable or out of place because of the language. The on site restaurant Epona was perfect for multiple meals, and Le Dome for both tea and cocktails was a great vibe. Why not 5 stars? The televisions did not work the entire stay, both regular tv as well as the phone cast feature - despite the tvs being looked at and "fixed". The club was closed 2/4 days that I was there and only a $50 credit was offered. While I appreciated the credit itself, at that price point the difference between a club access room and non club room of the same category was far more than $50.

We loved this hotel. We stayed one night before a river cruise. It is very close to where you get on the cruise ships. Its in an old hospital and is very beautiful. Close to lots of restaurants and great shopping. Its right across tue street from the river. We were upgraded to a two story suite that was probably the best suite I've stayed in. The while place is steeped in history and gorgeous. The onsite bars and restaurant were great also. I would def stay here again.

There are very few hotels I would recommend but this one is quite nice! The staff and service is what sets them apart. The rooms are clean, and the property is pristine. That said, I have to rant a little... the water pressure and template of the water co ominous to be an issue for the duration of our stay. This was brought to the attention of staff who did attempt to make right but only got worse. If it was not for the amazing staff we might have switched hotels. One needs a hot shower at the end of a day. To say you might get a luke warm shower is being optimistic.

The hotel is located in a formal historical landmark hospital, which now converted into a 5 star luxury hotel with all the modern touches imagined. Check in was personal and prompt (it was a sit down check in, which was nice), which included a guided walk to the room by the front desk. We had a room with the river view, which was lovely. Windows in the room was 100% sound proof which made a great night sleep. Bed and pillows were heavenly. Service during our stay was exceptional. The cocktail bar Le Dôme is amazing and definitely worth checking it out! Location was absolutely prime. 5 star!

Everything has been completely redone and true to intercontinental form they did a fantastic job. The location is also outstanding on the Rhône and just steps away from shopping and dining. We only got to stay one night but I had the best night sleep in that bed I could have slept for a week in it!!!

Excellent hotel. Well done renovation of the 800 year old hospital. The room I stayed in was fabulous, well appointed with all the expected amenities of a hotel. Yes I took advantage of the slippers, robe and in room Nespresso. The staff was nice and welcoming. There is a restaurant and a bar as per of the hotel. The bar is not in the main floor. You seat yourself and an attendant will bring you a drink list and a small snacks of nuts and olives. There was another event going on but I am not going to let that impact my review. High end clients with a lot of security made for an interesting stay. Along with the hotel are several restaurants and shops. There is also a Spa and a church. There is also an area called Les Halles du Grand Hôtel-Dieu which is like a food stalls offering everything from fresh fish to chocolate. Lyon is considered the food capital of the world and what they are doing here, is amazing. Anyhow, back to the hotel review--in short, I can't wait for my next visit and I'd definitely chose this hotel. It is also within walking distance of several restaurants and bars.

Intercontinental ?? Definitely not !! 5 Star Hotel?? Is this a joke ?? They just gave us room 155 for 300 € per night without windows !!! Can you not believe it ?? Well think of our surprise ! and we booked and payed for 5 days !! Not a 5 Star and definitely not an Intercontinental Hotel !!

Stayed for a couple of nights on my trip through France! Hotel was in a great central location, walk to everything. It's in the newly renovated hotel dieu, which included many restaurants and shops and a food hall. Check in was great, explained all amenities etc. We stayed in a river view room(which I highly recommend). Breakfast was included with the package, and was really tasty. The dome is a great bar to have a cocktail or glass of wine.