InterContinental Marine Drive-Mumbai by IHG

The hotel staff was exceptional throughout my stay. From the moment I arrived, I was greeted warmly by the front desk team who made check-in smooth and efficient. Everyone—from housekeeping to concierge—was polite, helpful, and genuinely attentive. A special thanks to Sarita and Sreejith, who went above and beyond to make sure I was comfortable and had everything I needed.||||My room was spacious, clean, and well-maintained. Thanks to Dutta and his team, who did a fantastic job each day.||Looking forward to visiting this hotel again soon.

Had a wonderful stay with family in this property. Location was great overseeing the sea in Marine Drive. Being a member was upgraded by the hotel to a King's suite without any request from myself, so very thankful to the hotel. Room was big with good view of the sea with all facilities. All staff were very courteous and prompt in their service, esp. Front desk staffs for their service at the time of check-in and check-out. Special thanks to Mr.Pargat Singh from Concierge Desk. Had arranged good vehicle and driver for our sight-seeing and coordinated all aspects pertaining to it.

Spacious rooms with room size windows and a huge spotless mirror. The flooring is neat and lights work just fine. The highlight would be the smart tv and the uninterrupted high speed wifi service.|Even if there is something missing, all the requests are fulfilled in one call with their quick housekeeping and room service staffs. |The breakfast was good but lacked variety.|(The paratha was very salty).||All the staffs are very polite, supportive and speak fluent English.

We had an excellent stay at the intercontinental hotel. Ayush, Chinmay, & Ekant helped us check out seamlessly. Ayush ensured our bags were safely taken downstairs and secured, all while we enjoyed breakfast. The breakfast buffet is phenomenal. Great variety and excellent service.

As a long term IHG and Ambassador member, I’m always grateful for the high quality consistency across the Intercontinental brand. My most recent trip was to Mumbai and I selected the Intercontinental as my home base to explore this dynamic city. The Head Concierge, Parsit Singh Kalsi assisted me weeks before I arrived as I planned my trip and was instrumental in ensuring my needs were met during my stay. Based on my requests, he scheduled tours across my stay which were all 5 star experiences. Further, he assisted with trip related tasks which went above and beyond. He is an exceptional member of the IHG team. I was upgraded to a junior suite overlooking Marine Drive and started and ended each day enjoying that amazing view. The room amenities are generous. The WiFi and AC work well throughout the property. I appreciated the food offerings across the 3 restaurants. The staff in food services are well trained and professional. A special thanks to LS server Justin for his daily interactions. This property is a classic benchmark for the Intercontinental portfolio: truly a gem in the IHG crown.

Conveniently located for two major train stations, between two cricket venues, and with amazing views of Back Bay and Premium sea view rooms. The hotel has helpful staff, premium value rooms, and a wide range of breakfast menu options, although it can be swamped at full occupancy. Staff always try to go the extra mile for the hotel guest, albeit room for improvement, which they take on board and work harder. An excellent hotel in the heart of South Bombay, if you want to explore the history of Mumbai and learn a thing or two about the statues in and around this area by the state legislature (Mantralaya) I come here for the premium views, location with amenities, and continually improving staff at InterContinental Marine Drive. Best wishes.

I booked this stay for parents for a wedding event. I also wanted to feel the IHG hospitality…I’m very happy that every staff in the hotel treat them really well. my mom said that “every agent from the checkin till checkout treat us with a smile and we’re also enthusiastic about assisting them” the room was top notch… the house keeping were great… special shoutout to Mr.Ali from front desk and also Mr.Tejas for assisting me pre checkin. I would also like to thank Mr.Sathosh for following up with everything!! The hotel also is in a great location. We would love to visit again!

I stayed at this hotel for some time, and overall, it was a comfortable experience. The room was decent—nothing particularly remarkable, but reasonable for the price and location. It had everything necessary for a pleasant stay, and I had no major issues. However, one aspect that could be improved is the professionalism of the reception staff. There was no serious complaint, but I felt the messaging around the use of hotel facilities could have been clearer. A more polished and mature approach in communication would have made things smoother. That aside, the stay was generally pleasant, and the hotel delivered what one would expect for the price paid.