Justin C. Li P.
Google
We stayed here from December 25, 2025 to January 1, 2026, and while our room was sufficiently spacious featuring two queen sized beds, contrary to what Travelocity's photos of the rooms looked, which was modern and contemporary, our's looked outdated, like late 90's outdated. The staff were friendly enough, but we arrived at the property at 9:45am that Christmas morning, and understandably, the rooms weren't ready, and when it finally became available after a 4-hour wait, the front desk staff couldn't have found us a better room (??). There's a staff on site, we think she's management level, she's outwardly irritated/rude and dismisses you when you ask her basic questions like, is the restaurant open, or when does the orange juice becomes available at the breakfast bar. She just dismisses you with her hand gesture and we thought that was rude. If there was a 3.5 star option on this rating, I would give it that because it's not quite a 4. I'd say the winning merit of this hotel is truly just it's prime location because it's equidistant between Punta Pacifica and Casco Viejo, so getting in and out of here is super convenient.