InterContinental Paris - Champs-Elysées Etoile by IHG

Fantastic experience at this hotel! The location is perfect, but what really stood out was the incredible staff. A big shout-out to Laurent at the front desk for the smooth check-in and warm hospitality, and Franck for being such a helpful and friendly concierge. They made our short stay in Paris truly memorable. We felt very welcomed and well-attended to the entire time. We will definitely be staying here again on our next trip to Paris! Excellent Service,Location and Atmosphere. Franck and Laurent help us a lot to experience the charming Paris at Christmas season. Will visit again.

Great staying there. Yes it is overpriced but it worths it, because you are few steps away from everything! Great staff all in all, from Managment, to housekeeping, thanks for Jeremie, the concierge manager who really deserves the golden keys for the support, thanks for Vena for great service and thanks for Ismael who took care of my car. Thanks for all recieptionists who i dont remember their names. Thanks all i had a great time

I rarely ever take the time to write reviews! My hotel experience at Intercontinental Paris Champs Elysees was AMAZING! I spent 4 days in Paris and stayed here to celebrate my birthday. Ive been coming to Paris for the last few years and stayed at different hotels but this one was THE BEST! There's a staff member there named Jelena (spelling) who made sure that my time there was exceptional. She along with the staff there was SUPER ATTENTIVE to my husband and I. They decorated my room for my birthday and left a very nice personal note for me which was such a beautiful touch to my stay. Day or night, coming or going, they acknowledged us and made sure that whatever we needed, we had. The rooms were comfortable, beautiful, clean and relaxing! The location couldn't be more perfect and I cannot wait to return for another stay with them.

We absolutely loved our stay at the Intercontinental Champs-Elysées! In addition to the location being beautiful and convenient, the hotel service was very warm and of the highest quality in particular Ali at the reception but also everybody from the concierge to the baggage staff who are always smiley and ready to help! We travelled with a 6-month old baby and they really made our stay as smooth as possible, providing every piece of equipment we needed for the little one! Best hotel service I ever had in Paris!

Highly recommend this hotel, Excellent location, customer service and professionalism. Hotel staff was extremely helpful and knowledgeable. Received VIP service from the moment we stepped in the hotel. would like to mention Mr. Amine who went above and beyond to help us with a smooth, stress free and enjoyable stay. 🫶🫶🫶🫶🫶

This was a special trip for us, as our daughter was turning 15 years old. Which in our culture is a BIG deal! The staff went above and beyond, from decorating the room to helping us with dinner reservations and accommodating our specific needs. Jeremie and Ismael were very much on point. They made this such a wonderful family moment it was the perfect birthday getaway for our daughter and our family. Nothing but friendly smiles throughout France and specifically at this hotel. This will now be our go to, spot for future vacations in Paris. The room decore was top notch and really pulled the entire experience together!! This was not just a family stay/vacation this place made this an experience we will never forget!! Thank you for being so Amazing!!

During my last visit to the InterContinental Paris Champs-Élysées Etoile, I was once again reminded why this hotel holds such a special place in my heart. Each stay feels like coming home, but this one truly stood out as one of the most memorable experiences I have had in Paris. I celebrated my birthday during this visit and the hotel went above and beyond to create the most thoughtful surprise. After check-in, Elisa and Samir personally escorted me to my room and surprised me with a beautiful and personalized welcome. It was incredibly touching, a gesture that perfectly captured the hotel’s spirit of genuine care and attention to detail. It made the day feel truly unforgettable. I also want to thank Jelena, Bartosz, Franck, Ismael, Jérémie for their kindness and outstanding service throughout my stay. Each of them contributed to making our stay seamless and welcoming. Their warmth and professionalism make all the difference. The hotel remains as elegant and inviting as ever. Perfectly located near the Arc de Triomphe and the Champs-Élysées, offering easy access to the heart of the city. What sets this hotel apart is the way it combines sophistication with heart. It is the people who make every stay so special. This stay was exceptional. I left with wonderful memories that I will cherish for a long time.

Thank you to ALL the staff at Intercontinental ChampsElysees, Paris. Each staff member was pleasantly helpful offering kind assistance and guidance. They went above and beyond each time we “came and went” and truly made our stay even better!! Franck referred to us as “family”. Ismail gave us helpful tips for staying safe and BOTH Concierges were beyond helpful and friendly! The room with a terrace was lovely too! I highly recommend.