InterContinental Presidente Cozumel Resort Spa by IHG

We had a great time here last year and have just booked to return again, the same time this year (December). We are a family of 3 (our 12 year old son was learning to dive and completed his PADI junior open water at the on-site dive centre here). The room was huge, clean and had all the comforts we needed. Beautiful ocean view too. We didn’t use the pool much (so much time spent diving!) but was a lovely setting by the main restaurant.||Breakfast was amazing, particularly the traditional Mexican offerings. We also enjoyed delicious ceviches and fish tacos at lunchtime. The dinner options were quite pricey, so this year we are planning to get a taxi into town most evenings (this way we can sample more traditional local food too). ||It’s a great location, truly beautiful, and we can’t wait to return!

I simply cannot express how awesome this hotel is in every way. Rooms and facilities are mint and tasteful. exceptional location for family snorkeling, scuba diving and swimming. 4 restaurants to choose from. Amazing sunsets and warm smiles from helpful staff all the time. I managed to get my 10 year old daughter scuba diving with hotel dive master Krishna who were very good with kids a bit hesitant to dive. Warm regards to front desk staff Christine and Erick who both went above and beyond to make our stay exceptional. I cannot recommend this place enough. Very impressed.

We stayed here with another couple friend. We both had beach front walkouts. They were very private and our rooms were spacious, stunning and very well stocked. Hairdryers, combs, shave kit, shave kit, etc. the shampoo/conditioner and body wash smelled amazing. The lotion was amazing.||My husband loves to scuba dive so we come to Cozumel every year. Typically we have the kids with us so we do an all inclusive. This was an adults only trip so we splurged and we were so happy that we did. We have vowed to return every year to this resort.||Things you must do:|- Rent a cabana on the ocean. Stunning. Maldives vibes. Seriously, you won’t regret it.|-Get a massage. Holy moly y’all. I get a massage every time we go to a resort and this was in my top 3. So amazing. My husband didn’t get a massage but paid to use the spa facilities for the sauna and cold plunge.||The gym is well equipped with equipment. 4 treadmills, 2 stair steppers and 2 ellipticals. Wish that there was another mirror but it was fine as is. They have bottles of water in the fridge as well as a water dispenser.||Food on site was delicious. Still dreaming about the ceviche and steak pizza. We typically leave resorts and go eat in town but we were so happy with our choices here that we only left one night out of a 7 night stay.|Staff was always AMAZING. Happy to help, cheerful and lovely. Coming back for this reason alone. ||Book this resort, you won’t regret it

We had another lovely week at this beautiful hotel. The service here is excellent in all regard. We especially would like to thank the Manager of Food Services, Yazmin for her care in seeing that my husband had gluten free food in all the hotel restaurants. The room we occupied was perfect for us and we had a lovely view of the beach and other areas of the hotel. Our room was always kept immaculate thanks to the housekeeping staff. We were very pleased at the new hotel policy to reduce the amount of plastic water bottles being used. There are water bottle filling stations in several locations and if you do not bring your own refillable bottle, there are very nice ones for sale at a reasonable price. The Spa here is wonderful. We enjoyed excellent messages and had use of all the spa had to offer. And, the snorkeling here is really good. If you are looking for a quiet, relaxing place to vacation on Cozumel, then you have to check out the Presidente!

Incredible place, as good as the best of Maldives or French Polynesia with a much more accessible location from the US. First, the beach is perfect. Very calm, warm, with an accessible reef that is teeming with marine life. Snorkeling is amazing from the shore (near the main restuarant and dive center). Food is world class, especially from main restuarant and Faro Blanco. Lobster tacos are the best tacos I've ever had! Service is top notch everywhere and the overall atmosphere is romantic and peaceful. Snorkeling in the warm calm waters during sunset was just magical.

I do not think there are enough amazing things to say about this hotel. It truly deserves its own post, but I will keep it short. Upon arrival, guests are greeted with lemon ginger shots and a cold towel to wipe away sweat and cool off. The staff—whether at the front desk, bell services, maintenance, or housekeeping—were exceptionally friendly. If you are from the United States, as I am, you may immediately notice just how friendly everyone is. If you know, you know. The facilities were outstanding. Our room was beautifully furnished, spotlessly clean, and restocked daily with towels and bottled water. Room service was excellent, and although we are not messy people, it was wonderful to return each day to a freshly cleaned room. The gym was exceptional. It was recently renovated, and most, if not all, of the equipment was high-quality Technogym brand. There were many machines, including a Smith machine for squats and other weight training exercises. The snorkeling and view from the hotel room were absolutely incredible. The environment was peaceful and quiet—perfect for anyone looking to unwind and relax. We ate at one of the hotel restaurants only once because we wanted to explore local dining. However, the two meals we did enjoy there—beef tacos on the second day and pizza on the last night—were delicious.

We stayed 6 nights at the intercontinental. We enjoyed our stay. The property sits along the beach about 7kms from the town. We had an ocean view room on the 2nd floor. It was spacious and nice. The balcony had a good view. The ocean front rooms were nice but for us not worth the extra cost. The beds were comfortable. Our A/C however was quite noisy so we had to sleep without it. Our breakfast was included but only for the adults, not for our 2 daughters which was a bit annoying. The breakfast buffet was quite extensive and the omelet station was great. We enjoyed this a lot. Other food was good quality but expensive. We preferred to go into town for dinner. The hotel has good amenities. Two nice pools and a hot tub. The beach area was also really nice. Enough sunbeds and towels to go around. The area around the hotel beach has some corals so you can snorkel right off the beach which we did every day. The onsite dive shop was good although a little expensive - 19USD to rent a snorkel and fins for the day. You can also rent GoPros and organise dive trips. The gym was very nice, large with lots of machines and weights. A minor gripe was that the hotel was not great at organising and/or communicating activities. e.g We only accidentally found out that the hotel has nice bikes for complementary use on our last day. The staff were nice. Overall a nice experience.

Nice spacious room upgrade. The roof over the outside seating area leaked, seemed to be a common problem with all units. Faro Blanco is a great restaurant; the Italian place next door, not so much. Eating under the palapa was relaxing and casual, with a good breakfast buffet. Almost universally friendly staff. Unfortunately barriers along the beach make long walks impossible. Snorkeling here and elsewhere in Coz is tepid compared to Hawaii. Sting ray spot was fun but very touristy.